edrone 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

edrone

4.4

(7)

Pricing

Starting at $50.00 per month

About edrone

edrone is a customer relationship management (CRM) and marketing automation solution for eCommerce businesses that helps optimize client engagement and sales processes. Key features include recency, frequency, monetary value (RFM) analysis, multichannel campaigns, customizable alerts, and customer segmentation.

edrone provides eCommerce businesses with marketing automation scenarios to streamline engagement campaigns. Teams can create personalized emails and incorporate dynamic elements into automated messages triggered by user actions to streamline product recommendations for customers.

edrone integrates with several third-party applications, such as PrestaShop, Shopify, WooCommerce, Magento, IdoSell and more.

edrone Screenshots

edrone Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Freemium

$0.00

per month

Plan includes:

Access to essential features
No credit card details required
Up to 200 emails, SMS and WhatsApp

Paid

$50.00

per month

Plan includes:

Unlimited emails
Pay for the database that brings profits
Unlimited access to all features

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edrone Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of edrone
Activity Dashboard
API
Campaign Analytics
Campaign Management
Contact Management
Conversion Tracking
CRM
Data Import/Export
Drag & Drop
Dynamic Content
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Interaction Tracking
Lead Capture
Lead Generation
Lead Management
Marketing Automation
Marketing Calendar
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Real-Time Data
Referral Tracking
Reminders
ROI Tracking
Sales Reports
SMS Marketing
Template Management
Third-Party Integrations
Visual Analytics
Website Visitor Tracking

edrone Integrations

PrestaShop

Shopify

Tray

Spree

Shopware

VTEX

See all 8 integrations

edrone User Reviews

Overall Rating

4.4

Ratings Breakdown

71%

29%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.7

Functionality

4.0

Have you used edrone and would like to share your experience with others?

Piotr S.

Verified reviewer

Retail

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2022

A great CRM for small and medium-sized online shops

Edrone has undergone major modifications over the past few years, creating many new and practical functionalities. I believe that the price-quality ratio of the tool is excellent and the very high level of support deserves attention. Edrone is able to realistically increase conversion and thus generate more sales. I recommend it for small and medium-sized online stores!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great onboarding in the field of tool implementation and its operation. Several packages depending on your needs. A number of the most important functionalities that increase sales (marketing automation, abandoned carts, cross-selling and up-selling, product recommendations, newsletters with personalized content, popups...).

Cons:

Limited segmentation possibilities within the proposed activities. Fewer possibilities than competing tools. Nevertheless, it is perfectly suitable for small and medium-sized online stores.

Reasons for switching to edrone

I was looking for a cheaper and faster-to-use marketing automation tool.

Magdalena K.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2022

Effective tool for MA, Customer Service and Onsite

The huge advantage is the ease of integration. The tool is also easy to use, and the panel is very intuitive. Edrone has a very committed and helpful customer service department - with such support you can always count on help at the highest level.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Deep analytics, ready to use tool and marketing automation scenarios, valuable and advanced reports with a comprehensive view of the store’s vital metrics, variety of solutions and constant development of the system.

Cons:

We have no objections about the software.

Filip T.

Human Resources

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2017

They keep it simple and that's really ok

Marketing automation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity. It makes it easier to immerse in the world of marketing automation. Newsletter editor is really user friendly( esp. copy/paste feature) Great customer support

Cons:

No possibility to display people who unsubscribed No possibility to send newsletter to people based on their previous campaign activity. Thus you cannot send again a newsletter only to people who haven't opened the newsletter the first time

Tomasz P.

Verified reviewer

Internet

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Best of available

I treat edron like a normal company employee. However, I have more confidence in him. He does not get sick, he works 24 hours and he fulfills all my requests. In addition, he can take care of those clients that I would never reach. He understands their needs and automatically provides them with what they are looking for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Simple to manage. Nice outlook.

Cons:

No big complaining. Really it is a very good software :)

Karolina M.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed July 2022

Great tool for smart recommendations

Edrone is a very good software which give us many possibilities to get to customers. It is very easy to use so you don't spend hours to set some scenarios.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-very easy implementation -intuitive panel -many ways to get to customer (email, SMS, Whats'up, webpush...) -possibility to send some discount coupons for abandoned carts -free trial version -great customer service

Cons:

Very good software for not such big money - no cons for now.

Reasons for switching to edrone

It's cheaper and still great.

Natalia D.

Verified reviewer

Consumer Electronics

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2020

Easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Edrone is very well designed tool. It's easy to use and gives very good results. I like working on their panel and it motivate me to manage all the functionalitises they provide.

Cons:

Stuff to improve: not much. I will not complain, results are very good.

Vendor Response

Thank you for your review! It's super cool to work with customers like you!

Replied February 2020

Victor P.

Verified reviewer

Online Media

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2020

Avaliação

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

É uma ferramenta que consegue levantar bem o canal de email e de fácil instalação.

Cons:

Ferramenta conta com erros que atrapalham uma utilização sem interrupções, faltam funcionalidades que podemos ter em outras ferramentas e a falta de data limite para solicitações feitas ao TI

Showing 1 - 7 of 7 Reviews