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FSM Grid

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Overview

FSM Grid 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

FSM Grid
FSM Grid
5.0
(2)

Pricing

Pricing available upon request

About FSM Grid

FSM Grid is an IoT enabled field service management software. Some of its main features include scheduling, routing, work orders and inventory control to automate field service operations and connect in-field teams to a business's back office.

This platform also offers IoT predictive maintenance to prevent equipment failure, real-time visibility of technicians, agents, dispatchers, and vendors in one interface, and CRM, ERP, and accounting software integration.

FSM Grid Screenshots

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FSM Grid Pricing and Plans

Free Trial
Free Version
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FSM Grid Features

  • Popular features found in Field Service Management
    Alerts/Notifications
    Billing & Invoicing
    Calendar Management
    Contact Database
    Electronic Signature
    GPS
    Inventory Management
    Mobile Access
    Online Time Clock
    Quotes/Estimates
    Routing
    Service History
  • More features of FSM Grid
    Accounting
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    API
    Audit Trail
    Automated Scheduling
    Client Portal
    Contact Management
    Contract/License Management
    CRM
    Customer Database
    Customer History
    Customer Management
    Customer Portal
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Dispatch Management
    Document Storage
    Drag & Drop
    File Storage
    For Commercial and/or Industrial Electrical Contractors
    Historical Reporting
    Inventory Control
    IoT Device Management
    Job Costing
    Job Management
    Job Scheduling
    Job Tracking
    Location Tracking
    Maintenance Scheduling
    Mobile App
    Mobile Signature Capture
    Monitoring
    Multi-Location
    Payment Collection in the Field
    Predictive Analytics
    Predictive Maintenance
    Preventive Maintenance
    Process/Workflow Automation
    QuickBooks Integration
    Real-Time Data
    Real-Time Notifications
    Real-Time Reporting
    Real-Time Updates
    Recurring Appointments
    Reminders
    Reporting & Statistics
    Resource Allocation
    Scheduling
    Search/Filter
    Service Level Agreement (SLA) Management
    Status Tracking
    Technician Management
    Third-Party Integrations
    Time Tracking
    Vendor Management
    Workflow Management
    Workforce Management
    Work Order Creation
    Work Order Management

FSM Grid User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used FSM Grid and would like to share your experience with others?

VR

Verified
Reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2025

FSM GRID is the best stand alone Field Service Management Tool

5

If I were at a company and had to choose a single tool for Field Service Management alone I would choose FSM Grid. Knowing what I know abbot the company and working with them, using their product to deliver services to our clients the past 8 years, I would trust them with my business any day.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
FSM Grid provides a comprehensive and flexible solution for Field Service Management. Their ability to integrate with any platform is a huge plus.
Cons:
I loved the interaction I have personally with the team at FSM and their ability to adapt to my companies specific needs. Their ability to be flexible over the past 8 years has allowed my company to improve our service to the client.

Reasons for choosing FSM Grid

ServiceMax was not able to accommodate several requirements we needed including branding.

Reasons for switching to FSM Grid

More robust system was needed that could provide a true FSM solution.

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FV

Fantasia V.

Verified reviewer

Medical Devices

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Lomaen Medical FSM Grid review

5

The experience has been a good one for the most part, we are able to be a lot more productive and keep better track of whats going on, since we have implemented this software and the delevopment team has been amazing in helping us customise the software to be exactly what we wanted and are always willing to offer their time & assistance.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The software has all of the elements we need, without being overly complicated. The scheduling and live statuses are a huge benefit as we are able to keep track of our techncians and offer our clients real-time accurate time estimates for their issue to be resolved as well as always having a complete work history to refer back to whenever we need.
Cons:
The initial process of importing all of our information, customising the software to suit our needs and getting our team to all use the system, was frustratng at times as it took a while for us, but once it was done, it was a pleasure to use.

Reasons for switching to FSM Grid

The software we used previously didnt allow us the same control of scheduling or have the same comprehensive history of jobs for each client.

Vendor Response

Thanks for your positive feedback!

Replied January 2023

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Showing 1 - 2 of 2 Reviews

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