InfluxMD 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

InfluxMD

4.5

(18)

Pricing

Starting at $197.00 per month

About InfluxMD

Influx MD sales and marketing software bring twenty years of healthcare marketing experience to medical practices of all sizes in a powerful and affordable HIPAA compliant application.

Designed for clinicians, Influx simplifies the lead acquisition and conversion process for office staff to ensure leads progress through sales funnels efficiently without changing clinical workflows.

Influx MD combines CRM, lead management, marketing automation, and online engagement functionalities with machine learning to recognize marketing and prospect opportunities as they arise.

For the business administrator, Influx MD serves as a critical link between marketing expenditure and lead conversion, providing deep insights into the factors that contribute to successful campaigns. The application streamlines all aspects of the patient intake pipeline, providing a complete view of all marketing campaigns, sales funnels, and lead engagement.

The result is a B2C interface that guides clinical team members through the sales process, provides all of the tools necessary for building and managing successful online marketing campaigns, and gives administrators the insights they need to...

InfluxMD Screenshots

InfluxMD Pricing and Plans

Starting price: $197.00 per month

Free Trial

Free Version

Solo Practice

$197.00

flat rate, per month

Plan includes:

Up to 2 users
2,500 patient contacts
250 AI chat interactions/month
50 AI chat interactions/month
50 insurance card scans/month
Basic setup included
Unlimited portal suppor

Group Practice

$397.00

flat rate, per month

Plan includes:

HIPAA-Compliant
Up to 10 users
10,000 patient contacts
250 AI chat interactions/month
250 insurance card scans/month
Priority setup & team training
Dedicated Account Manager

Enterprise

Pricing available upon request

Plan includes:

Unlimited users
Unlimited patient contacts
Unlimited AI interactions
Custom integrations
White-label options
24/7 priority support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

InfluxMD Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of InfluxMD
A/B Testing
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
AI Writing Assistant
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Audience Targeting
Automated Scheduling
Autoresponders
Behavior Analytics
Billing & Invoicing
Brand Guidelines
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Charting
Chatbot
Chat/Messaging
Chat Transcript
Client Management
Code-free Development
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Contact Database
Contact Management
Contextual Guidance
Conversation Intelligence
Conversion Tracking
CRM
Customer Engagement
Customer Segmentation
Customer Service Analytics
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Entry
Data Import/Export
Data Security
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Content
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
For Healthcare
For Marketing and Advertising
Forms Management
For Sales Teams/Organizations
Generative AI
Grammar Check
HIPAA Compliant
Intent Recognition
Interaction Tracking
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
Lead Engagement
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Scoring
Lead Segmentation
Lead Verification/Validation
Live Chat
Marketing Automation
Marketing Management
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Marketing
Multi-Language
Multi-Location
Natural Language Processing
Notes Management
Patient Communications
Patient Management
Performance Metrics
Personalization
Pipeline Management
Pre-Configured Bot
Predictive Analytics
Process/Workflow Automation
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Referral Tracking
Reminders
Reporting & Statistics
ROI Tracking
Sales Activity Management
Sales Analytics
Sales Automation
Sales Reports
Scheduling
Search/Filter
SMS Marketing
SMS Messaging
Speech Recognition
Surveys & Feedback
Task Progress Tracking
Task Scheduling
Template Management
Text Editing
Third-Party Integrations
Trend Analysis
Visual Analytics
Web Forms
Website Visitor Tracking

InfluxMD Integrations

Open Dental

Athena

Elation

Calendly

Tebra

Acuity Scheduling

See all 21 integrations

InfluxMD User Reviews

Overall Rating

4.5

Ratings Breakdown

67%

17%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.5

Functionality

4.2

Kara F.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed February 2020

Influx is a useful tool for healthcare professionals

Overall, Influx MD is a useful addition to many healthcare settings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A few clinical sites that I was at used Influx, and it was rather useful. It is HIPPA compliant which makes data sharing seamless.

Cons:

There were times where the software would freeze, and it took a bit to get used to the interface but overall it was a useful tool.

Alex W.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Reviewed August 2025

Patient management made simple

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clean and simple way to organize patient data. Helps me manage outreach efforts and follow up with leads. Support is easily accessible.

Cons:

Occasional issues saving new contact forms. Would like to be able to customize fields on page views for patients.

Tamara Y.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

Product limitations exacerbated by major customer service challenges

Our biggest concern (and ultimately the primary reason for terminating our contract) was the terrible customer service we received. We started with one primary contact during the onboarding process, and after we had multiple questions related to development, a developer seemed to step in as our primary contact going forward. He was consistently rude, dismissive, and defensive--despite every attempt to have an open conversation about how we could repair the relationship and better partner moving forward. When we pointed out errors that needed to be fixed, it was often responded to with finger-pointing the blame towards someone on our team. It was very frustrating, and we made many compromises during our set-up process simply out of the desire to be finished with the constant communication headaches. We chose InfluxMD, in part, because of the positive reviews we read during our research. We wanted to do our part to ensure the other side of the experience is also represented, because our experience was anything but positive. We have thankfully found a software partner who meets all the technical needs that InfluxMD could not accommodate, and who has a wonderful team who collaborates and partners well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were thrilled to find a HIPPA-compliant CRM software solution at such a reasonable price point. We read great reviews on multiple software sites, and the overall solution was positioned to us as user-friendly so that we would need limited support after implementation.

Cons:

The software itself had some limitations when it came to customizations that met our process needs. Additionally, certain fields would become locked by the system once entered, and our users had to go through the InfluxMD ticketing process just to change basic field entry data, which is quite cumbersome when you consider that user error happens regularly, and the need to edit leads data also happens regularly. Reporting capabilities were very disappointing. We had to initiate a new ticket/request for every basic reporting need, and the team delivered the bare minimum as far as the fields/output of the reports we did request. I highly recommend ensuring you get the reports you want prior to implementation, as this team seems to be "hands-off" when it comes to requests post-launch.

Reasons for choosing InfluxMD

HIPPA-compliance, relatively inexpensive

Greg I.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2019

Excellent Software That Enables Rapid Growth

In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience. We are on pace to doubling our practice from last year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

• Ability to customize the software to our specific process needs • Customizable views for each agent, so each agent knows who they need to reach each day • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD • Ability to text have text and email conversations with leads; all captured in the same place. • Good reporting • Very responsive support team

Cons:

• Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions. • Integration with our EMR would be a great feature.

Felecia E.

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

The software has helped increase business tremendously. It's been wonderful.

Increased patient volume and revenue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way.

Cons:

In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer.

Samantha K.

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2017

Easy. Customization.

Great marketing source.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The clients have easy access to me. It allows you to see all interactions between the different users. If you are in the elite program and have the videos being sent to inactive clients, it's a good marketing source. It's customization is helpful.

Cons:

It's had a few glitches overtime. I wish it generated a report showing a pie chart of percentages of which referral source referred how many clients.

Vendor Response

Hi Samantha. Did you know Influx MD has a custom report builder? The report you are looking for can be built quite easily if you are recording referral sources. The fastest way to get this report is to contact your support team and ask them to build it for you. Thanks for being an Influx MD Champion!

Replied November 2017

Lindsey J.

Used daily for more than 2 years

Review source

Reviewed November 2017

Great company that will tailor your website/software to your needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software tailored to practice needs Allows us to have customizable patient education using our physicians rather than just general health handouts found online or through other video softwares (like Emmi) Lead alerts sent via email to remind one to follow up

Cons:

It would be nice if the software were able to link to practice scheduling software so that when we check someone in on our EMR it automatically marks the patient's attendance on this software.

Bryan W.

Used daily for more than 2 years

Review source

Reviewed November 2017

Works very well with the management of lead tracking and analysis of spending.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Information is entered with multiple users at multiple locations. All users then have access to the leads and more importantly can search for information that each user needs.

Cons:

Has many additional capabilities that need to be taught to be full utilized. This work can be tedious but it is worth it in the long run because it makes you better and also enables you to understand your marketing efforts and spend.

Isabell C.

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2017

Great! Customer support is very helpful and responds immediately .

It helps keep track of the type of patients we see, how many scheduled, how many actually kept the appointment, if anyone was missed. its tied in to our website, so patients can email us, request appointments ask questions, we can email them. It is very user friendly!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system is very easy to use and keeps up with your patients. What I like the most about it is that it has automatic reminders in place, and will send a link for new patient forms, to new patients after they have scheduled an appointment. Love it! This automatically takes a step away from us.

Jeni S.

Used daily for more than 2 years

Review source

Reviewed November 2017

Influx has helped streamline the process of following our leads all the way through surgery approval

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is extremely user friendly for all staff members to utilize. It allows us to follow prospective patients through scheduling their initial consult all the way through the pre surgical requirements to having surgery.

Cons:

It would be nice if it integrated with our EMR software but then again that might be cumbersome too.

Showing 1 - 10 of 18 Reviews

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