mfr field service management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

mfr field service management

4.7

(12)

Pricing

Starting at €29.00 per month

About mfr field service management

mfr® – Your field service. Perfectly planned and digital.

mfr® is a cloud-based Field Service Management Software, developed for service and trade companies as well as manufacturers with complex internal and field service processes. Ideal for growing companies with 20+ employees in office and field operations.

Digital processes. Clear structure. Thoughtful automation.

With mfr®, you digitize your service processes holistically from order creation through scheduling to documentation and billing.

mfr® offers the most comprehensive mobile app on the market and ensures seamless and extensive data collection and real-time information exchange through dynamic workflows.

Integrate your field service seamlessly into the overall digital process, optimize monitoring and controlling, and achieve higher productivity, lower costs, and more satisfied customers.

Efficient scheduling with AI

Thanks to AI-supported scheduling and route optimization, GPS tracking, and clear resource planning, mfr® not only increases your team's efficiency but also ensures fewer errors, higher first-time fix rates, and maximum satisfaction for both customers and employees.

For demanding requirements, mfr® off...

mfr field service management Screenshots

mfr field service management Pricing and Plans

Starting price: €29.00 per month

Free Trial

Free Version

Basic

€29.00

per user, per month

No plan information available

Professional

€39.00

per user, per month

No plan information available

Enterprise

€55.00

per user, per month

No plan information available

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mfr field service management Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of mfr field service management
Absence Management
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Asset Tracking
Attendance Management
Attendance Tracking
Availability Management
Barcode/Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Calibration Management
Client Portal
Clock In/Out
Compliance Management
Contact Database
Contact Management
Contract/License Management
Contractor Management
CRM
Customer History
Customer Management
Customer Portal
Customer Service Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Documentation Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Employee Database
Employee Management
Employee Onboarding
Employee Scheduling
Equipment Maintenance
Equipment Tracking
Estimating
Facility Scheduling
File Storage
For Handyman Industry
For Plumbing Industry
GPS
Historical Reporting
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Creation
Invoice History
Invoice Management
Job Management
Job Scheduling
Job Tracking
Leave Tracking
Location Tracking
Maintenance Scheduling
Mobile Alerts
Mobile App
Mobile Signature Capture
Monitoring
Multi-Location
Online Booking
Online Invoicing
Online Time Clock
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Project Billing
Project Management
Project Time Tracking
Project Tracking
Purchase Order Management
Quotes/Estimates
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Reporting/Analytics
Reporting & Statistics
Resource Scheduling
Route Optimization
Routing
Scheduling
Search/Filter
Service History
Sick Leave Tracking
Skills Tracking
Status Tracking
Task Management
Task Scheduling
Tax Calculation
Technician Management
Third-Party Integrations
Time & Attendance
Time & Expense Tracking
Time Off Management
Time Off Requests
Timer
Time Tracking
Time Tracking by Project
Vacation/Leave Tracking
Workflow Management
Work History
Work Order Creation
Work Order Management

mfr field service management Integrations

Microsoft Azure

SAP Business One

Dynamics 365 Business Central

Microsoft Excel

Google Maps

easybill

See all 8 integrations

mfr field service management User Reviews

Overall Rating

4.7

Ratings Breakdown

75%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.5

Functionality

4.3

Have you used mfr field service management and would like to share your experience with others?

Edward v.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

MFR, Great tool for delivering services to your clients!

MFR is a great tool to have when delivering all kinds of services to your client base. The tool includes all required options you need and the pricing is one of the best I have seen in the market

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, completeness of available tools, pricing structure, flexibility to create own checklists, mobile Application, reporting tools and online tracking

Cons:

minor translation errors, but these are updated continiously

Heiko K.

Verified reviewer

Renewables & Environment

Used unspecified for less than 12 months

Review source

Reviewed October 2015

Half year reviews

We are using MFR since more than 4 month life as our master service tool. It helps us to optimise our service organisation and our service engineers benefit from the defined checklists. These checklists can be attached with extra information regarding the specific tasks and will in this way lead to standard follow up. The support by the MFR team is excellent and they were uncomplicated by adapting the system according to our internal processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Easy to use, checklists can easy be created and changed by yourself, all the stored datas are available for the service engineers, ( which is very handy in case of a second visit ) , you don't need to set in any application dates twice, This time and money saving and leads more trustable values and information

Cons:

Windows tablets will not be supported.

Kristin B.

Facilities Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Very Helpful Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fast, flexible, simple and the support is great

Cons:

Some parts of the administrative editing options at the online platform are improvable

Irene H.

Construction

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Very positive experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent usability, can be used on any devices, you can upload documents, print them, sign directly (tablet used)

Cons:

Overview of all orders when you're using the App Vision is better when using a computer or a larger tablet Overwiew is not as good on a smaller device such as iPhone

Alexander M.

Verified reviewer

Construction

Self-Employed

Used daily for less than 6 months

Reviewed April 2021

Einrichtung MFR

Übersichtlich und intuitiv zu bedienen

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Erstellung von Aufmaß, Angebot, Rechnung . Verwalten von Kundendaten

Cons:

Formatierung der Kopf und Fußzeile lässt sich durch den Nutzer nicht ändern

Reasons for choosing mfr field service management

MFR bietet mir alle Funktionen die ich in meinem Arbeitsalltag brauche. Zudem sind die monatlichen Kosten überschaubar. Die Einrichtung war einfach und schnell und der Support super.

Jörg H.

Verified reviewer

Printing

2-10 employees

Used daily for less than 6 months

Reviewed June 2021

Bewertung

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Weiß ich noch nicht. Ich habe etwas gebraucht und diese Software war auf den ersten Blick ok.

Cons:

Kompliziert in der Bedienung, was Unternehmen, Einsatzorte und Produktdaten usw. betrifft.

Peter Billow

Used unspecified for unspecified

Review source

Reviewed July 2013

Great reporting tool for your service activities

We are having a service team (hvac) of 10 people that used to write reports on paper. Mobile Field Report has helped us to remove the paperwork and to organize our service technicians more effective. We are saving 2 hours on every report that we had to write.

Ratings Breakdown

Pros:

-> Powerfull tool for creating reports in the field -> iPad Version operates also offline -> Checklists of Mobile Field Report helped us to map our business process -> Pictures can be annotated by the technicians on the iPad

Cons:

-> Poor invoicing functionality -> The scheduler could filter the technicians by the location

Eik S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for free trial

Reviewed March 2021

Super Sache, kann man machen