Novagems 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Novagems

4.5

(20)

Pricing

Starting at $10.00 per month

About Novagems

Novagems is an all-in-one workforce management software designed to simplify and optimize team operations across various industries. With features like seamless scheduling, real-time time tracking, GPS location monitoring, and easy payroll processing, Novagems helps businesses streamline their workforce management. The software ensures enhanced productivity and better employee management, whether your team is in the office or working remotely. Novagems offers a centralized platform that boosts efficiency, improves accuracy, and provides real-time insights into your workforce, all from a single application.

Novagems Screenshots

Novagems Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

per user, per month

No plan information available

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Novagems Features

Popular features found in Employee Scheduling
Alerts/Notifications
Attendance Management
Calendar Management
Employee Management
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Schedule Distribution
Self Service Portal
Shift Swapping
Timesheet Management
More features of Novagems
Activity Dashboard
Asset Tracking
Attendance Tracking
Audit Management
Automated Scheduling
Billing & Invoicing
Contract/License Management
Customer Database
Customizable Reports
Dispatch Management
Employee Database
Employee Scheduling
Event Management
Geofencing
Geolocation
GPS
Historical Reporting
Investigation Management
Job Management
Labor Forecasting
Maintenance Scheduling
Online Time Clock
Performance Management
Performance Metrics
Real-Time Data
Real-Time Monitoring
Real-Time Updates
Registration Management
Reminders
Reporting & Statistics
Routing
Safety Incident Management
Scheduling
Security Management
Service History
Shift Scheduling
Skills Tracking
Status Tracking
Task Management
Task Scheduling
Territory Management
Time & Attendance
Time Off Management
Time Tracking
Vacation/Leave Tracking
Variable Workforce
Visitor Management
Work Order Management

Novagems User Reviews

Overall Rating

4.5

Ratings Breakdown

60%

30%

10%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.9

Functionality

4.1

Albert D.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Novagems Security Guard Software

Great customer service and decent software at a reasonable price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Combines schedluing and employee monitoring into one easy to use software.

Cons:

Can be glithcy, goes down for a few miutes at a time.

Reasons for choosing Novagems

Price and customer support are better with Novagems.

Reasons for switching to Novagems

Silvertrac is outdated and does not have scheduling.

Nicholas B.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

Completely Satisfied

Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks.

Cons:

One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue.

Reasons for choosing Novagems

Price was the ultimately the deciding factor

Reasons for switching to Novagems

Our goal was to go paperless and Novagems was able to do that most affordably

Scott S.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Not the Best, Not the Worst

3 out of 5, too time consuming when dealing with 120 officer's schedules that cannot be rolled over in a single batch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Still currently learning the system right now.

Cons:

In the inability to create a working and master schedule.

Travis H.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Great all inclusive program

Novagems allowed us to consolidate several technology platforms into one. It has a lot of versatile features and is easy to use. Novagem customer support is extremely friendly, responsive, and communicative.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This program combines the features of multiple software programs, such as patrol, scheduling, GPS monitoring, and timesheets, into one. This has greatly increased accountability for our employees and organization. The versatility of the features allows you to customize it to your individual needs.

Cons:

There were some bugs in the beginning, but the support team fixed them promptly. There are some additional reporting features that would help our organization, and I know the support team is working to implement them.

Reasons for switching to Novagems

Trying to consolidate our technology platforms.

John P.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Great software

We love dealing with Novagems, especially [sensitive content hidden] They have always surprised us with their customer support and Novagems helps us in the current market stage that we are in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the ease of use, the editable geofence, the ability to schedule guards easily, and open up new job sites and get guards set up.

Cons:

Probably one of the most important things that it lacks is that we cannot really do parking management. For instance, if you needed to document a license plate during a report, you cannot look up that info based on the license plate. You may need to see prior violations in the past but you can't do this. But, the rest of the app makes up for some of this.

Reasons for switching to Novagems

Their customer support was nonexistent. We needed help setting up the app and they charged for helping us set it up. You are limited to the amount of jobs or licenses as well.

Komal P.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Productivity Enhancement

I recently started using the Nova Gems app, and overall, my experience has been quite positive. The app is user-friendly with an intuitive interface that makes navigation seamless. The features are well-organized, allowing me to efficiently manage tasks and track progress of our employees. One of the standout aspects is the robust notification system, which ensures I never miss an important update. Additionally, the customer support has been responsive and helpful whenever I've had questions. While there is always room for improvement, particularly in expanding some functionalities, Nova Gems has significantly enhanced my productivity and organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent Customer service and support and quick Response

Cons:

One aspect I liked least about Nova Gems is its occasional lag when switching between different features or updating information. While the app generally performs well, these occasional delays can be frustrating, especially when I’m trying to quickly manage my tasks.

Justus B.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Best security scheduling

I love it Makes my life so much easier and scheduling and coordinating

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the GPS feature love the scheduling feature love how They accept feedback

Cons:

Sometimes the app crashes or the GPS lag sometimes

Reasons for switching to Novagems

Didn’t have as many options as Novagems does

Milos N.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Novagems- Review

Although the features are strong. One room for improvement can be the limited features. Although they do provide customization, the wait time can be long.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scheduling and reporting have been a breeze since we have switched to Novagems. We can make week’s of schedule in advance with simple steps that are like a walk in the park.

Cons:

Scheduling on my phone is almost impossible My app keep sending me some random notifications in the midle of the night and its annoying, i would like to be able to change the sound on the notifications

Rachelle B.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

RAVA Services review

I absolutely love the Novagem App. It helps me stay organized and know where my employees are at all times. It also is wonderful for billing customers and scheduling

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Employee tracking and scheduling. I also love being able to call customer service anytime I need help. [sensitive content hidden] is AMAZING!

Cons:

The monthly cost. Because I have so many girls on so many jobs in one day, I usually exceed the limit monthly.

Abraham D.

Verified reviewer

Security and Investigations