Umnico 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Umnico

4.7

(6)

Pricing

Starting at $7.00 per month

About Umnico

Umnico is a powerful omnichannel communication tool for enhancing customer service and boosting sales. It develops the greatest chat rooms and IM services for customer support. Without adding more personnel, it sells more with the same amount of traffic. The programme responds to all incoming messages more quickly and effectively. Users of the software can use social media to find new consumers worldwide.

Umnico Screenshots

Umnico Pricing and Plans

Starting price: $7.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, one time

No plan information available

Custom

$7.00

per user, per month

No plan information available

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Umnico Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Umnico
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Autoresponders
Canned Responses
Collaboration Tools
Configurable Workflow
Contact Database
Contact Management
CRM
Customer Engagement
Customer History
Customer Social Profiles
Customer Support
Customizable Fields
Data Import/Export
Drag & Drop
Email Management
File Sharing
Geotargeting
Inbox Management
Lead Capture
Lead Engagement
Lead Nurturing
Live Chat
Marketing Automation
Monitoring
Multi-Channel Social Integration
Multi-Language
On-Demand Communications
Proactive Chat
Real-Time Analytics
Real-time Consumer-facing Chat
Real-Time Monitoring
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Social Media Integration
Tagging
Task Management
Template Management
Third-Party Integrations
Transfers/Routing
Workflow Management

Umnico Integrations

AtomX Live Chat

Discord

Bitrix24

Instagram

See all 11 integrations

Umnico User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.3

Functionality

4.2

Have you used Umnico and would like to share your experience with others?

Osamudiamen I.

Verified reviewer

Internet

Self-Employed

Used weekly for less than 6 months

Reviewed May 2023

Unique recaps

I'm happy to use it because before now I had no special platform to use as professional in communication with my customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the service delivery especially the trial I wish it would be all free to use

Cons:

I would say the somewhat the speed of the website

Vendor Response

Thank you for your feedback. We'll dedicate certain resources in order to improve the speed of our website.

Replied May 2023

Toby C.

Computer Games

2-10 employees

Used monthly for free trial

Reviewed August 2023

pretty impressive overall and could be useful in some cases

it's a pretty good system with a few drawbacks but it could be improved with time. The customer service was mostly helpful however in my experience it had a flaw where I was told to wait and no one got back to me when I asked if the callback feature could be removed on the customer service live chat

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the fact that you can use Umnico for free without any costs if you have a basic system that doesn't require any special features or add ons

Cons:

I personally didn't like the fact that there was constantly a phone icon for people to request a callback on the chat widget that you can't disable. Also the customer service is a little hit or miss

MD Nazmul K.

Verified reviewer

Dairy

Self-Employed

Used weekly for less than 12 months

Reviewed May 2023

As far as I know I have found good stuff on this website and its a trusted company no one will get s

I am involved and want to stay with this website both of us will benefit and gain knowledge hope all goes well

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Normally I work in dairy farm and have a lot of desire to raise these cattle and also you have very nice instructions on this website which I like very much.

Cons:

I didn't find much to say in the less preferred I said and chose what I liked

Reasons for choosing Umnico

Considering both my needs and my employment, I chose the best one

Vendor Response

Thank you for your choice, site. We are glad that Umnico has met your expectations

Replied May 2023

Ilya G.

Verified reviewer

Investment Banking

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed May 2023

Helpful social CRM

Very positive overall, highly recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set-up and use, easy to integrate messengers and social networks. Free tariffs allows to test the platform before purchasing a licence.

Cons:

AI chat-bot is still early stages and takes time to set-up and use

Sourabh M.

Verified reviewer

Computer Software

5001-10000 employees

Used weekly for free trial

Reviewed August 2023

Works efficiently and integrate perfect with high performance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Highly performance oriented , and easily integrated

Cons:

Pricing are too High , latency is bit high

Ishwinder S.

Verified reviewer

Government Administration

11-50 employees

Used monthly for less than 6 months

Reviewed July 2023

Good job for me it will bo urs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like all umico. Is the best east or west

Cons:

I like everything in umicom best earning plateform

Showing 1 - 6 of 6 Reviews

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Umnico 2026: Benefits, Features & Pricing

Overview

About Umnico

Umnico Screenshots

Umnico Pricing and Plans

Umnico Features

Umnico Integrations

Umnico User Reviews

Popular Umnico Alternatives

Other Top Recommended Customer Communications Management Software

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