Hopper 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hopper

4.8

(4)

Pricing

Starting at $18.00 per month

About Hopper

Hopper is a WhatsApp Salesforce app. Forget hopping from tab to tab, add Hopper to your Utility Bar, and start managing WhatsApp from your Salesforce Org.

These are some of our core functionalities:

Manage WhatsApp conversations without leaving your Salesforce Org

Integrate with Marketing Cloud or any other system that can execute API calls to Salesforce

Monitor your team’s performance in real-time: new contacts generated per agent, number of sent and received messages, and much more. Customized reports to improve the accuracy of your conversions tracking.

Assign conversations to different agents and automatically back up all conversations in Salesforce, freeing up time to identify new business opportunities.

Automate communication processes through templates, message scheduling and chatbots that automate a large part of customers´ communication flow

Your team can manage conversations from anywhere through standard Salesforce mobile applications.

Send personalized messages or use templates and chatbots.

Designed and developed exclusively for Salesforce, it allows seamless integration with the platform

Hopper Screenshots

Hopper Pricing and Plans

Starting price: $18.00 per month

Free Trial

Free Version

Standard

$18.00

per user, per month

No plan information available

Pro

$30.00

per user, per month

No plan information available

Hopper Bot

$80.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

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Hopper Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Hopper
Activity Dashboard
Activity Tracking
AI Copilot
API
Appointment Management
Appointment Scheduling
Automated Responses
Automated Routing
Autoresponders
Campaign Management
Chatbot
Collaboration Tools
Communication Management
Compliance Management
CRM
Customer Experience Management
Customer History
Customer Support
Customer Surveys
Customizable Branding
Data Import/Export
Feedback Management
For Sales/Marketing
Interactive Content
Lead Capture
Lead Distribution
Lead Management
Live Chat
Multi-Language
On-Demand Communications
One-to-One Messaging
Personalization
Pre-Configured Bot
Process/Workflow Automation
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Reporting/Analytics
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Template Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Workflow Management

Hopper Integrations

WhatsApp Business API

Meta for Business

Hopper User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.5

Functionality

4.0

Have you used Hopper and would like to share your experience with others?

Pablo Cesar G.

Verified reviewer

Wholesale

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

Excelente complemento para tu Negocio

Excelente complemento para tu Negocio o empresa

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Facil de utilizar, configurar, e implementar de manera rapida.

Cons:

Por ahora no se pueden integrar otros canales digitales

Reasons for choosing Hopper

Por que los tiempos de implementación son bastantes cortos.

Reasons for switching to Hopper

Para optimizar flujo, tiempo, implementaciones

Vendor Response

Thank you Pablo! The entire Hopper Team appreciates your feedback and we look forward to continuing working together.

Replied May 2024

Augusto F.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Reviewed November 2024

Recomendado

Muy conforme me ayudó mucho con ordenar las conversaciones con nuevos clientes y actuales

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No es difícil de usar, y ordena muy bien los chats

Cons:

Necesitaría alguna mas opciones en el chat bot

Jose F.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 6 months

Reviewed November 2024

Excelente Solución

Es muy buena la aplicación, y muy útil para la comunicación directa con los clientes a través de Salesforce, nos ayuda a gestionar tanto contactos como cuentas

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La interface principal es bien amigable para los usuarios

Cons:

Que no se puedan abrir varias sesiones con el mismo usuario

Leonardo G.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Reviewed May 2024

La mejor decisión que tomamos fue cambiar a Hopper producto

Rápidamente se ha convertido en una pieza principal para la comunicación hacia nuestros clientes y prospects. Con tres clicks logramos enviar mensajes personalizados reduciendo el tiempo de gestión, lo que conlleva a un ahorro importante.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La velocidad de implementación, la facilidad de su uso y la integración con Salesforce

Cons:

El producto sigue evolucionando constantemente, lo que hoy es una desventaja mañana se convierte en una nueva funcionalidad.

Vendor Response

Thank you four your feedback!

Replied May 2024