Ackroo 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Ackroo is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ackroo

4.2

(21)

Pricing

Starting at CA$35.00 per month

About Ackroo

Ackroo is a customer loyalty solution that helps businesses in the retail, petroleum, hospitality and automotive industry distribute eGift cards, manage email campaigns, track transactions and more. It allows customers to register for loyalty programs, monitor transactions and add balances in gift cards.

Ackroo enables staff members to utilize the self-service tool to administer loyalty programs, generate location-specific promos and create barcoded gift cards. Administrators can set up currency-specific and points-based rewards programs, optimizing overall customer engagement. Additionally, it lets employees send thank you messages, purchase reminders and other marketing emails to customers from within the unified platform.

Ackroo comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. It also provides native iOS and Android mobile applications, which lets businesses build their brand identity. It is available on monthly subscriptions and support is extended via FAQs, email, phone, documentation and other measures.

Ackroo Screenshots

Ackroo Pricing and Plans

Starting price: CA$35.00 per month

Free Trial

Free Version

Basic

CA$35.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Ackroo Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of Ackroo
Activity Dashboard
Activity Tracking
API
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Communication Management
Contact Management
CRM
Customer Activity Tracking
Customer Database
Customer History
Customer Profiles
Customer Segmentation
Customizable Branding
Customizable Reports
Data Import/Export
Email Management
Email Marketing
Engagement Tracking
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Mobile Access
Multi-Campaign
Payment Processing
Performance Metrics
Point of Sale (POS)
Promotions Management
Real-Time Analytics
Real-Time Data
Reminders
Reporting/Analytics
Reporting & Statistics
Rewards Management
Third-Party Integrations
Transaction History

Ackroo Integrations

Maitre'D

Clover

Shopify POS

Moduurn

Lightspeed

Squirrel POS

See all 7 integrations

Ackroo User Reviews

Overall Rating

4.2

Ratings Breakdown

57%

24%

10%

Secondary Ratings

Ease of Use

4.1

Value for money

4.0

Customer support

4.2

Functionality

4.1

Alex T.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Great!

Simple to use their products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.

Cons:

The iOS app doesn’t always work with processing gift cards.

Reasons for choosing Ackroo

Ackroo came highly recommended by our payment processor.

Audrey G.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Ackroo is a Great company overall!

The Ackroo team has been wonderful to work with. They are not your typical pushy sale people. They are the real deal and care about helping their clients get the ultimate experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our company - Audrey's Auto Repair - has found that using the Loyalty Reward Card & Gift Card programs together, it has greatly increased our client loyalty to our shop, which has had a positive impact on our return of investment.

Cons:

I have not found anything in the program that I would change.

Reasons for choosing Ackroo

The prices were fair and the Ackroo team was great to answer all my questions about everything in the program.

Reasons for switching to Ackroo

We were having problems with the gift cards not working and wanted to add loyalty cards and that company did not have a tracking system.

Micah G.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Lacks Critical Ease of Integration with Wordpress/WooCommerce

They are inapt when it comes to integration with eCommerce integrations other than an API which is the most important start but insufficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it has an API and ability to export reports

Cons:

Lacks necessary plugins for Wordpress/WooCommerce for ability apply Gift Cards to WooCommerces product purchases!

Reasons for choosing Ackroo

I was not part of the decision process but would have strongly advised against choosing Achroo do to it's lack on online integration.

Saddy K.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Great gift card system fro our Restaurant

Ackroo is oour Gift Card system. It runs a system that works has 1000's of gift cares with 10's of 1000s of dollars.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Very Reliable. Great analytics

Cons:

Integrates with our POS system but sometimes there are glitches with gift cards. Communication errors. Probably less than 1% of the time though.

Reasons for switching to Ackroo

We switched POS systems away from Micros to Maitre'd. Needed to transfer our gift card program to software that worked with Maitre'd

Deborah F.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Ackroo

We use Ackroo as a promotional item for vehicle sales, as a way to maintain a customers business by getting the opportunity to provide a service after we have made a mistake.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is simple and easy to teach to users.

Cons:

Would be great if it integrated with our dealer management system.

Matthew S.

Verified reviewer

Construction

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed August 2021

Ackroo Review

Increased employee efficiency in regards to the submission and approval of monthly expense reports. Significantly reduced the amount of paper and paper retention given the supporting documentation was stored on the cloud. Reports provided the accounting department insight as to what and where our employees were spending the most during their travel time; allowed our company to arrange corporate discounts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to implement, especially with the multiple general ledger and ERP systems we currently use. The training resources allowed us to easily deploy the program to our employees with minimal assistance from the accounting department. Being able to set up delegate profiles allowed the accounting department the ability to review expense reports prior to employee submission to managers for approval.

Cons:

Customer service post implementation was delayed. Routine questions took time to get responses and it was done primarily via support tickets / email. I would strongly suggest a dedicated account manager along with direct contact numbers for support depending on the issue.

Reasons for choosing Ackroo

Cost & implementation process

Lyndie S.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Ackroo

Good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy tracking of gift cards, dash board is convenient to use.

Cons:

Navigation to awhile to figure out. Wish it were integrated with Clover so when we print our reconciliation daily the gift cards purchased and redeemed show on settlement report.

Reasons for choosing Ackroo

Recommended by respected people in the industry

Reasons for switching to Ackroo

Cost savings, better product

Kevin C.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Customer Service

Overall, Ackroo does the job to manage our loyalty cards. Difficult to set up as we had to bounce between the payment reader rep and the ackroo rep, then the install process per machine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ackroo manages our loyalty card program accurately. It is a manual system, at least from our portion.

Cons:

I would like to see it integrate with our software - so we do not have to manually enter every transaction

Amanda M.

Verified reviewer

Entertainment