PatientTrak 2026: Benefits, Features & Pricing

Wondering if PatientTrak is right for your practice?

Our Occupational Health Software selection experts can help you in 15 minutes or less.

On this page

Overview
Screenshots
Top Alternatives Preview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PatientTrak

4.6

(14)

Pricing

Starting at $395.00 per month

About PatientTrak

PatientTrak is a patient tracking platform that helps healthcare facilities with measuring, monitoring and managing the patient journey. Reputation Management includes review requests, listings management, review site monitoring, automated surveys, provider transparency and net promoter score (NPS).

Users can communicate with patients and update family members via text. Teams can send surveys, medication and appointment reminders, recalls, self-care information and service news.

PatientTrak Screenshots

PatientTrak Pricing and Plans

Starting price: $395.00 per month

Free Trial

Free Version

Basic

$395.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

PatientTrak Features

Popular features found in Occupational Health
Compliance Management
Document Management
Forms Management
Health Record Access
Real-Time Monitoring
Scheduling
More features of PatientTrak
Admissions Management
Alerts/Notifications
Appointment Management
Booking Management
Communication Management
Customizable Forms
Customizable Reports
Discharge Management
EMR/EHR
For Psychiatrists
HIPAA Compliant
Historical Reporting
kiosk
Medication Management
Messaging
Monitoring
Onsite Registration
Patient Engagement
Patient Flow Management
Patient Monitoring
Patient Scheduling
Practice Management
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Review Request
Self Check-In/Check-Out
Surveys & Feedback
Third-Party Integration
Third-Party Integrations
Waiting Time Tracking

PatientTrak Integrations

eClinicalWorks

MEDITECH Expanse

HST Pathways

AdvancedMD EHR

PatientTrak User Reviews

Overall Rating

4.6

Ratings Breakdown

79%

14%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.4

Functionality

4.2

William F.

Verified reviewer

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

I am very satisfied with PatientTrak

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is simple to install and use. It has been very reliable in the 2+ years that we have used it. Any issues are quickly resolved by PatientTrak's support team.

Cons:

Overall I am happy with it. It has all the basic features required of a Patient monitoring system and more features are always being added. That being said sometimes I would like to see more advanced features.

LaDonna R.

Verified reviewer

Medical Practice

10000+ employees

Used daily for less than 2 years

Reviewed March 2023

Patient Track Track

its been useful for clinical side to keep up with patients progress.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i like how it tracks exactly who is with the patient and who's working on whatever they're working on.

Cons:

It could be useful if the patients name highlighted on its own to let us know the arrived.

tanisha m.

Used daily for less than 12 months

Review source

Reviewed April 2018

not friendly user at all

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I CAN SEE WHAT THE PATIENT SIGN IN WITH THAT HELPS US OUT A LOT SO THAT NOBODY IS WAITING TOO LONG TO BE TOLD YOU NEED TO GO TO AN URGENT CARE

Cons:

The bad thing about this software is that when you go to any advocate walk in clinic to work you have always call some one to get access to the patient trak and it take too long for someone to call back

Vendor Response

Hi Tanisha: Please contact your IT support team for access to your local system as it is administered by them. Your "Cons" comment should be directed to your IT team not PatietntTrak software. We are here to support our customers and have very fast response. Thank you.

Replied June 2018

Bonnie L.

Verified reviewer

Veterinary

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2023

Love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to keep track of where patient are and communicate with our CSR when things needs to be done on the front side of the hospital for each patient.

Cons:

It would be nice if we could correlate this software with our medical software.

Riley L.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Reviewed February 2023

My Review - Brinton Vision

I believe it is a great use of company money and allows us to be efficient throughout the day

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, simple, effective to everyone in the office

Cons:

The use of changing patients over for the next day could be easier

Mike S.

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

Great Software!!

Increased patient satisfaction. Improved staff efficiency and reduction in costs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PatientTrak software is extremely intuitive and provides great functionality for my team. The software tracks patients door to discharge providing: kiosk check in, queuing, tracking and post visit surveys. PatientTrak's comprehensive reporting and analytics have allowed us to identify numerous bottle necks in our patient flow. PatientTrak's customer service team is extremely responsive and very knowledgeable about best practices in the healthcare industry.

Cons:

The PatientTrak touchscreen kiosk provides the necessary functionality right now. However, long term I would like the kiosk to take payments.

Natalie C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Reviewed February 2023

Life Saver

I've enjoyed the entire experience of using the system.

Ratings Breakdown

Ease of use

Functionality

Pros:

I enjoy the "Early, LATE, Wheelchair, Walker, Oxygen, etc" features. They are very helpful.

Cons:

I don't have any least features. Everything works just fine.

linda S.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for less than 12 months

Reviewed March 2023

filling out survery

PatientTrack has worked for me in doing my job.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think Patient Trak works fine for me. It is easy to use.

Cons:

I am fine with how patientTrak works for me.

john w.

Civic & Social Organization

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

good product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

keeping trak of patients. taking them in order they came in.

Cons:

it would be nice to have the patients name to still be on the patient que after the patient is checked in. the name disappears and there are 4 patients in front of them but they see zero minutes.

Vendor Response

Joe: Thank you for the review. Glad to hear that PatientTrak is helping your organization manage patient flow and improve operations. The requested functionality as you describe is available. We would be pleased to work with your team on implementing this desired workflow.

Replied March 2018

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used weekly for free trial

Review source

Reviewed August 2018

Enhancing the patient experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A awesome online reputation management, digital marketing and quality improvement product. Want to survey patient in real time to get consistent patient feedback and data, want more patient engage online and in the clinic. This company is for you. They have so many products available it is your one stop shop in the path to improve patient experience. Hey hey can digitalize you practice and bring you into the forefront of patient experience.

Cons:

They are a big company that caters to large companies with a budget to boast. But you won’t be disappointed with the product or the customer service you get from this company!

Showing 1 - 10 of 14 Reviews

See All Reviews