Kindly 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kindly

4.0

(2)

Pricing

Pricing available upon request

About Kindly

Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and improve customer satisfaction. This solution is suitable for businesses with online shoppers and buyers. Kindly is used by companies across the globe and can help increase conversions for products and services. Kindly offers ready-to-use or fully customized solutions including virtual shopping assistants, chatbots, cart abandonment tools, and more. It can integrate with third-party apps such as HubSpot, Zendesk, Facebook Messenger, Slack, and others.

Kindly Screenshots

Kindly Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Kindly Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Kindly
Activity Dashboard
AI Copilot
AI/Machine Learning
Alerts/Notifications
API
Automated Responses
Chatbot
Chat Transcript
Code-free Development
Customer Communication
Customer Engagement
Customer Experience Management
Customer Support
Customizable Branding
Customizable Forms
Drag & Drop
Email Management
Engagement Tracking
Event Triggered Actions
Feedback Management
For Sales/Marketing
Generative AI
Human Handover
Intent Recognition
Language Detection
Lead Capture
Live Chat
Multi-Channel Management
Multi-Language
Natural Language Processing
One-to-One Messaging
Performance Metrics
Personalization
Pre-Configured Bot
Proactive Chat
Product Recommendations
Real-time Consumer-facing Chat
Real-time Conversations
Real-Time Monitoring
Reporting/Analytics
Reporting & Statistics
Search/Filter
Shopping Cart
Social Media Integration
Surveys & Feedback
Tagging
Visual Analytics
Website Integration

Kindly Integrations

HubSpot CRM

Mailchimp

Zendesk Suite

Slack

Puzzel

Messenger

See all 7 integrations

Kindly User Reviews

Overall Rating

4.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Have you used Kindly and would like to share your experience with others?

Taylor K.

Verified reviewer

Hospitality

501-1000 employees

Used monthly for less than 6 months

Review source

Reviewed January 2025

Kindly the kind platform

My experience has been positive, though it is slightly incontinent having to only use the web.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Kindly is simple to customize and has a simple user interface.

Cons:

I like least that Kindly doesn't support android and iPhone platforms.

Anette O.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed December 2021

Our Kindly chatbot is great

Ratings Breakdown

Ease of use

Functionality

Pros:

We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day.

Cons:

When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking.

Showing 1 - 2 of 2 Reviews