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MemberMouse

Overview

MemberMouse 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

MemberMouse
MemberMouse
4.7
(40)

Pricing

Starting at $399.00 per year

About MemberMouse

MemberMouse is a cloud-based subscription management software that helps businesses track memberships and offer custom products or subscriptions on a centralized platform. Professionals can use the dashboard to monitor retention, average customer value or engagement rates and gain an overview of new subscribers through actionable analytics.

MemberMouse allows organizations to limit login attempts, issue refunds, automatically lock shared accounts, and provide them with access permissions according to membership levels. Customers can access the self-service portal to view their order history, reset passwords and receive reminders about due payments through automated notifications.

MemberMouse enables businesses to integrate the platform with various third-party applications, such as Stripe, ActiveCampaign, MailChimp, Zapier and more. Pricing is available on monthly or annual subscriptions and support is extended via a knowledge base and an inquiry form.

MemberMouse Screenshots

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MemberMouse Pricing and Plans

Starting price: $399.00 per year
Free Trial
Free Version

Basic

$399.00

flat rate, per year

Plan includes:

  • Stripe payments
  • 7 email integrations including ConvertKit, Drip & ActiveCampaign
  • Zapier integration
  • 1-click purchases & upsells
  • Bulk content protection
  • Drip content scheduling
  • Coupons & gifting
  • Teaser content functionality
  • Developer tools
  • Standard reporting & analytics
Read More

Plus

$599.00

flat rate, per year

Plan includes:

  • Everything in the Basic plan
  • PayPal payments
  • Braintree Payments
  • Social signup & login
  • Email support

Pro

$799.00

flat rate, per year

Plan includes:

  • Everything in the Plus plan
  • Authorize.net payments
  • ClickBank payments
  • Manage billing dates
  • Full analytics & reporting suite
  • Advanced affiliate setting
  • Employee access control
  • UserVoice integration
  • Priority email support

Elite

$2,399.00

flat rate, per year

Plan includes:

  • Everything in the Pro plan
  • Sticky.io integration
  • Phone and priority email support
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MemberMouse Features

  • Popular features found in Membership Management
    Application Management
    Communication Management
    Dues Management
    Email Marketing
    Event Management
    Member Directory
    Member Portal
    Membership Renewals
    Payment Processing
    Promotions Management
    Registration Management
  • More features of MemberMouse
    Access Controls/Permissions
    Activity Dashboard
    Alerts/Notifications
    API
    Billing & Invoicing
    Campaign Management
    Cancellation Management
    Catalog Management
    Client Portal
    Content Management
    Credit Card Processing
    CRM
    Customer Accounts
    Customer Database
    Customizable Fields
    Customizable Forms
    Customizable Templates
    Data Import/Export
    Data Security
    Discount Management
    Dunning Management
    eCommerce Management
    Electronic Payments
    Email Templates
    Enrollments/Onboarding
    Loyalty Program
    Member Communication
    Member Database
    Member Types
    Multi-Channel Marketing
    Order Management
    Payment Options
    Recurring/Subscription Billing
    Refund Management
    Reminders
    Reporting & Statistics
    Returns Management
    Revenue Management
    Revenue Recognition
    Reviews Management
    Sales Order Management
    Self Service Portal
    Shipping Management
    Shopping Cart
    Social Media Integration
    SSL Security
    Subscription Management
    Subscription Plan Management
    Templates
    Third-Party Integrations
    Transaction History
    Usage Tracking/Analytics
    Website Management

MemberMouse Integrations

PayPal Enterprise Payments
PayPal Enterprise Payments
ActiveCampaign
ActiveCampaign
authorize.net
authorize.net
AWeber
AWeber
GetResponse
GetResponse
iContact
iContact

See all 19 integrations

MemberMouse User Reviews

Overall Rating

4.7

Ratings Breakdown

5

70%

4

28%

3

3%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

4.8

Functionality

4.5

Have you used MemberMouse and would like to share your experience with others?

Lisa's profile

Lisa J.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2021

Great "Bang For Your Buck" Product

5

As a non-profit trade organization, we've really liked the functionality provided to us at a very reasonable cost and the timely customer service that has been provided as our use continues to grow.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The best part about MemberMouse has to be the support. On their website, the product is very well documented and if you have any hurdles, their support is timely and thorough. For the low upfront implementation cost and very reasonable monthly fee, we have had no reason to explore other providers.
Cons:
There's definitely some skilled WordPress knowledge required to implement MemberMouse. It can be a bit technical at times which leads to a learning curve for some administrative users.

Reasons for switching to MemberMouse

Didn't fully support our needs. End users found it difficult to utilize.

Read More

EM

Elena M.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Great software for the money

4

From the user perspective, MM is so much smoother than another plugin we used. People can log in and use the materials and if there are tech questions the support is there.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
One of the things we struggled with when we were using another membership management plugin is changing the password and logging in. Now all our members can change and update their passwords on their own without us helping them on the admin end.
Cons:
There are a lot of default pages and features that might need to be configured, like profile updates. Sometimes there are glitches with updating payment methods and I have no idea how to resolve them. Also during our launch we need to hire a developer to keep an eye on caching. Somehow the MM cart and our hosting don't work together and so the payment doesn't always go through. Hiring a developer helps but as we grow I wonder if it's going to be sustainable. One more thing is reporting. I guess I'd need to upgrade for it, but it just is so frustrating when you can't get the reports of clients and have to dig through a whole bunch of names and click on each user individually to see what their current payment status is. A better structure and organization of users will really help.

Reasons for choosing MemberMouse

It seemed like it was less complicated to install and really attractive for users, and that was important for us. It was easier While setting it up worked, getting it to work with the hosting is not always easy and we need a developer.

Read More

JD

Julien D.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Good but could be much better

3

Linking Membermouse and my forum (Discourse) has been REALLY difficult. I wish there would be more connection/collaboration with other plugins/solutions. The support is good and tried to help but they just don't have enough solutions because of the way the plugin has been made. They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!) . As a result, I can't even access some basic features such as modifying a subscription... Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.

Ratings Breakdown

2
Ease of use
3
Value for money
4
Customer support
3
Functionality
icon
Pros:
I can manage my members with this plugin. It allows me to restrict access to courses, forum and events so it does the job when everything is configured...
Cons:
Translating the front end requires you to code. I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change. Creating a product and its description (I mean a nice one that make you want to buy) is far from easy and requires once again to code. In the end, a lof of simple things require you to code and I'm wondering why.

Reasons for choosing MemberMouse

Because I had a few tips on how to manage the connection between Discourse and Membermouse so we decided to start with that. But I almost changed my mind in the process because it was so difficult to do (but since we went so far we decided to stick with it).

Read More

CK

Christian K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Excellent membership platform 👍

5

It’s helped us start our membership with plenty of high-powered functionality at a very reasonable investment.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
There are a ton of features which allows you to customize your membership EXACTLY as you want it (unlike many other options). Very reliable.
Cons:
Could be a little more user friendly. It’s not difficult to use... there’s simply room for improvement. They have great documentation and onboarding videos.

Reasons for choosing MemberMouse

Cheaper and it was recommended by a trusted advisor.

Read More

RT

Rhonda T.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

It was a perfect fit!

5

Overall the experience with MemeberMouse has been a long and positive one.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Ease of design and implementation was the key to our choosing MemberMouse.
Cons:
There are a few features that as a non-profit, won't work for us.

Reasons for choosing MemberMouse

Membermouse allowed us to utilize our website, branded material. This was incredibly important to our organization.

Reasons for switching to MemberMouse

Wild Apricot wasn't powerful enough or web-focused enough to continue to meet our needs.

Read More

MC

Mike C.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

The Best Choice For Managing Membership

4

Very good. We researched thoroughly, made the choice, and I’m delighted at how it has become a valued part of our stack, used every single day.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Easy to set up, everything logical, everything you need without a ton of features you don’t. I’ve only had to use support once, but it was fast and super helpful.
Cons:
Sometimes slow to update - I’m waiting for the latest update to Wordpress core to be supported by Membermouse. The jump to a pro version seemed a big one at the time, but more than pays for itself.

Reasons for choosing MemberMouse

A recommendation from someone I know and trust who uses it, and a good feeling about the company.

Read More

kc

kelli c.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

Meets requirements for user portal

5

MemberMouse allowed us to meet client needs and to have the ability to meet future needs. As their needs expand, MemberMouse will allow us to make changes without purchasing other applications.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Functionality
icon
Pros:
The ability to configure application to meet client needs. A portal was needed to allow for various levels of access and support. This allow us to meet this requirement.
Cons:
Some of the less experienced users on the team had more of learning curve issue, but after reviewing other samples/training, they were able to configure as needed.

Reasons for choosing MemberMouse

The overall reporting features were more suitable for client needs.

Read More

NC

Natalie C.

Verified reviewer

Alternative Medicine

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed April 2021

Functional and Integrated

5

MemberMouse has been so easy to use I laugh when someone tries to convince me to move to another product. It's reliable and reasonably priced for a small business.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ability to set up membership levels, products and bundles makes customizing my online offerings easy. MemberMouse integrates with ThriveThemes which I use to create a beautiful course portal and GetResponse for email list management. There are clear tutorial videos. High value for the price.
Cons:
When I migrated my website there were challenges in transfering the member data. I had to hire outside help to get through it but otherwise its been easy to do the development and customization on my own.

Reasons for choosing MemberMouse

Ease of use, right size and cost for my business.

Read More

NW

Natalie W.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2021

Has all the special features I need

4

This is a great company and they are always available to help with anything which is great to have. This software has been invaluable to my company and the features go above and beyond all of the membership platform options I looked at. I just wish the interface was a little more UX-friendly and sleeker to look at.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I love how easy it is to integrate and customize Membermouse with my current Wordpress set-up. It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively. It's easy to sort through members and transactions as well.
Cons:
I wish the checkout process was a little more sleek looking. Even with coding customizations, it seems a bit outdated compared to what else is out there. I also don't like that I can't delete a membership type after it has been created.

Reasons for switching to MemberMouse

I wanted something that had more customization options and looked nicer.

Read More

Cynthia's profile

Cynthia S.

Verified reviewer

Arts and Crafts

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed June 2021

Easy to use.

5

I love the ease of use. I want a product that is does what I want.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Features that are fast and do exactly what I want them to do. I like the ease of use. It's very easy to use.
Cons:
Lag time always gets to me. When the process slows down it's hard to keep on track. I like for things to run smoothly.

Read More

Showing 1 - 10 of 40 Reviews
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