SMS-iT 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SMS-iT

4.6

(26)

Pricing

Starting at $299.00 per month

About SMS-iT

SMS-iT is a semi-sentient advanced CRM system with a focus on communication, blending cutting-edge technology with user-friendly features tailored for sales and marketing endeavors. Offering an expansive suite of tools, SMS-iT CRM is designed to facilitate seamless lead acquisition, client nurturing, sales management, and retention strategies, ensuring infinite scalability for businesses.

With over 50 sales and marketing tools at your disposal, including built-in artificial intelligence, unlimited calling and texting capabilities, a smart inbox with messaging channels, a versatile funnel and site builder, social media planning tools, and an appointment booking system, SMS-iT CRM empowers businesses to thrive in the digital landscape.

Setting itself apart with unique features such as SIM card integration, advanced AI functionalities for messaging and marketing, and compatibility with a vast ecosystem of 30 SMS gateways, as well as blockchain and IoT capabilities, SMS-iT CRM enables businesses to accelerate growth while optimizing operational costs.

What truly distinguishes SMS-iT is its semi-sentient nature, allowing it to comprehend and interpret text inputs, provide contextuall...

y relevant suggestions or responses, and continuously learn from user interactions to enhance future engagements. It's akin to having an all-in-one supercharged CRM powered by AI, capable of seamlessly managing marketing, sales, messaging, and calling tasks across multiple channels. Imagine combining the best features of Salesforce, GHL, and Flowtrack into a single, powerhouse platform—that's SMS-iT CRM. And this is just the beginning. As we unveil our full range of features, you'll experience a CRM solution that truly stands in a league of its own, driving unprecedented efficiency and success for your business. SMS-iT's target market encompasses a diverse range of industries and businesses, including: Small to Medium Enterprises (SMEs): These businesses seek affordable and scalable solutions for managing customer relationships and communication, making SMS-iT an ideal choice for optimizing their operations. Marketing Agencies: Agencies specializing in marketing services and campaigns rely on SMS-iT's reliable tools to execute SMS-based marketing strategies effectively, ensuring maximum impact for their clients. E-commerce Platforms: Online retailers and marketplaces utilize SMS-iT to enhance customer engagement, boost sales, and provide timely order updates, enhancing the overall shopping experience for their customers. Financial Institutions: Banks, credit unions, and financial service providers leverage SMS-iT for transaction alerts, account updates, and customer service communication, ensuring seamless interactions with their clients. Healthcare Providers: Hospitals, clinics, and healthcare organizations trust SMS-iT for secure and efficient communication channels, enabling them to send appointment reminders, prescription notifications, and engage patients effectively. Educational Institutions: Schools, colleges, and universities rely on SMS-iT to improve communication with students, parents, and staff members, facilitating important announcements, event notifications, and deadline reminders. Event Management Companies: Organizations involved in planning and executing events, conferences, and seminars benefit from SMS-iT's effective communication tools, ensuring attendee engagement, timely reminders, and updates throughout the event lifecycle. Nonprofit Organizations: Charities, NGOs, and advocacy groups utilize SMS-iT to mobilize supporters, raise awareness, and facilitate donations or volunteer efforts, leveraging the power of SMS messaging to drive their mission forward. Hospitality Industry: Hotels, restaurants, and travel agencies prioritize guest communication and satisfaction, utilizing SMS-iT for reservation confirmations, personalized offers, and enhancing the overall guest experience. Real Estate Agencies.

SMS-iT Screenshots

SMS-iT Pricing and Plans

Starting price: $299.00 per month

Free Trial

Free Version

STARTER

$299.00

flat rate, per month

No plan information available

BUSINESS

$699.00

flat rate, per month

No plan information available

VIP

$999.00

flat rate, per month

No plan information available

ENTERPRISE

$1,999.00

flat rate, per month

No plan information available

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SMS-iT Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of SMS-iT
A/B Testing
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Tracking
Automated Responses
Automated Scheduling
Autoresponders
Big Data Analytics
Campaign Analytics
Campaign Management
Campaign Segmentation
CAN-SPAM Compliance
Click Tracking
Configuration Management
Connectivity Management
Conversion Tracking
CRM
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Connectors
Data Import/Export
Data Management
Data Storage Management
Data Visualization
Device Management
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Management
Email Marketing
Email Templates
Email Tracking
Event Logs
Event Triggered Actions
Image Library
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Lead Qualification
List Management
Live Chat
Marketing Automation
Marketing Calendar
Mass Texting
Mobile Access
Mobile Optimization
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multivariate Testing
Polls/Voting
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
ROI Tracking
Role-Based Permissions
Sales Analytics
Search Marketing
Secure Data Storage
Segmentation
SMS Marketing
SMS Messaging
Social Marketing
Social Media Integration
Social Promotion
Subscriber Management
Tagging
Template Management
Text-to-Win
Third-Party Integrations
Visual Analytics
Web Forms
Website Analytics
Website Visitor Tracking
Workflow Management
WYSIWYG Editor

SMS-iT Integrations

GetResponse

Mailchimp

Brevo

ActiveCampaign

AWeber

Twilio

See all 25 integrations

SMS-iT User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

23%

Secondary Ratings

Ease of Use

4.3

Value for money

4.6

Customer support

4.7

Functionality

4.6

Ronnie S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

SMS-iT is a MUST for all marketers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SMS-iT is the best SaaS software I have purchased so far. It's the perfect solution for my business, from finding prospects and converting them into clients to retaining existing clients by keeping them engaged and updated with my business. What amazes me most is the rockstar community that is very involved in supporting each other and providing great feedback and suggestions to improve the product further. The weekly webinars are insightful and focus on helping businesses grow using the product. The price? You won't believe it is so inexpensive, given the value you can get from the product. If there's one marketing tool you need to have, it should definitely be SMS-iT!

Cons:

More of a need for a customized experience. Good thing is, the community and SMS-iT are constantly coordinating to further improve the product and its service.

Verified

Reviewer

Graphic Design

201-500 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

This is the Real Deal SMS Marketing Platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had a Zoom walkthrough today with [SENSITIVE CONTENT] to get the platform set up for me. I was blown away by his understanding of my needs as a marketing services agency. For my particular use case, [SENSITIVE CONTENT] set up some demos that we tested on my own mobile device and they were "spot on" with exactly what I needed. This platform is super robust with features that I don't currently need, but as I scale my agency offerings, I surely will have a need for them down the road. Can't wait for the next release (2.0), which will include "dynamic" QR codes and some other bells and whistles. I found that [SENSITIVE CONTENT] is totally legit and is also a registered business with the FCC - [SENSITIVE CONTENT] [SENSITIVE CONTENT] - You rock bro! Thanks for the awesome and valuable 90 minutes on Zoom to learn the basics and some of the advanced features of your amazing platform.

Cons:

Dynamic QR codes are not available yet, but will be included with the 2.0 release :-)

Reasons for choosing SMS-iT

Reasons for switching to SMS-iT

Cost

Esat H.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2023

BEWARE - Dishonet, Deceiptful And Completely Lacking Integrity.

They are a start-up which is fair enough, if they communicated this i would be more understanding. but to outright lie about your products capability, lying about leting me know it being some sort of special grandfather offer ect to try make themselves look honorable.Do not trust these crooks with your business, data or in any other reason.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I did not get to use the service well as the help centre did not work, the chat support was down, and functions did not work as advertised. The marketing worked, i got sucked in.

Cons:

They have advertised on the main site the integrations of the service, I signed up and after a few days of trying to speak to someone as the help centre chat ect was down got told the integrations advertised on the website are not yet working.I then requested to have my account paused until this is working, I was told this was not an option.I got told I could request a refund then once i did was told they do not offer refunds?? Even though they are advertising features on the website that are not working.THE ACTIVE CAMPAIGN LOGO IS ON THEIR LANDING PAGE, THERE IS NO WARNING OR NOTE OF THIS NOT WORKING. I then requested to have the account paused and ill try to resume this when its operational. was told no again, also that if I canceled my plan next time when the features are live the price would be more than double so pretty much a threating or stronge-arming me to stay.So not only can i not get a refund of money for a service which is adversited but is not currently operational.They lied in a reply to my review. you can email me and i will send you the transcript proving their public lie.

Kristin D.

Verified reviewer

Online Media

Self-Employed

Used daily for less than 12 months

Review source

Reviewed November 2022

SMS-iT is the GOAT!

[SENSITIVE CONTENT] and genius programmer behind the scenes (remember the wizard behind the curtain in the Wizard of Oz) still manages to be *very* present for customer questions and issues. He's so brilliant, sometimes his answers go whizzing over my head! Then again, I also know that [SENSITIVE CONTENT] brings you back down to earth when you try to overcomplicate something that has a simple solution.If you have, or want to have, the younger generations as customers/clients, sms marketing via SMS-iT is seriously something you should consider and then act on! Be proactive rather than reactive! After all, the times, they are a-changin' - don't get left behind. SMS-iT represents the future of omni-channel marketing, allowing you to be everywhere your customers are.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I started out using the Decentralized version but have finally begun to get into the Cloud version. My biggest pro for the Cloud version is that it is less of a hassle to use since you're using SMS-iT's resources as opposed to those of a third party like Twilio. I also like the user interface, but having seen a preview, I am eagerly waiting for version 2.0, which looks even better!Customer support is pretty friendly and prompt. I have only had 1 instance where I felt like we were going round in circles. Also, they are quick to let you know when they have to forward your issue to the tech department.

Cons:

Sometimes, after waiting for Customer Support, they have to turn the problem over to Tech Support, so sometimes it takes longer than 24 hours for them to resolve it.

Reasons for choosing SMS-iT

SMS-iT has soooo many more features and uses.

Kheir B.

Verified reviewer

Computer Software

201-500 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

My Journey in SMS-iT

SMS-IT is a cloud-based SMS customer engagement platform that helps businesses to better understand and engage with their customers through text messaging. SMS-IT provides a variety of features including powerful text messaging analytics, real-time customer insights, and powerful customer management tools. SMS-IT helps businesses to improve customer engagement, increase customer loyalty, and reduce customer churn. You'll be shocked by the new features of V2.0. We're really looking forward to this release!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface of the platform is very user-friendly. I loved the Smart Tools and how to use them. The price of the plan is so cheap compared to other text messaging platforms. The customer service of SMS-iT team is very responsive.

Cons:

It may sometimes feel like the service is lagging, but this is understandable and can be fixed by the Tech Team.

Reasons for choosing SMS-iT

This is the next Twilio! Don't miss out on this opportunity before it skyrockets!

Verified

Reviewer

Computer & Network Security

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2022

SMS-iT a powerful way to get new lead.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SMS-iT helps us to develop multi-way communications to reach our new customers.

Cons:

I wish SMS-iT can do drip campaigns using SMS as well

Vendor Response

Thank you for your kind review. HOW TO START AND COMPLETE AN AUTOMATED DRIP CAMPAIGN. STEPS: 1) Login to your account 2) Click on Smart Tools at the left main navigation panel 3) Click on AutoResponders 4) Click on Actions (The Blue Button at the Top right of the page) 5) Click on Add AutoResponder 6) Select a Group 7) Add a name for your Auto Responder Choose a Message Template or Mobile Splash Page if you already have one created in SMS-iT. 9) Click on the radio button to select sending either SMS or MMS 10) Click on the Pick File (Red Button), if you wish to send a file as a link in your message. 11) Now for the main Drip Campaign settings. Choose either Days or Hours. This is to send your message either number of days or hours after a subscriber joins your Group with a Keyword, or you upload contacts into the list manually, by using our Import Contact feature. Then add the number of days or hours you want, into the "Send After Signup" field. Enter 0 to send immediately 12. Save

Replied May 2022

Erick S.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 12 months

Review source

Reviewed January 2023

Amazing Marketing Software

excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has amazing features that are important for my business. I love that I have the option to send messages to my contacts or my leads, and the app will automatically find out who you're talking too. I love that I can have a branded text message or a generic text message, depending on my needs. The price is also very affordable for the amount of services that I get. I also love that I can track my campaign performance with the software and see who responded and why.

Cons:

not sure, I know V2 coming out soon so it can only get better

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2023

This is one slick SMS platform

love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This SMS platform is exceptional! It offers a wide range of features, including SMS sending, polling, QR codes, and automated campaigns. What sets it apart is the high impact of text messages - people rarely miss them, unlike social media posts, emails, or Google ads. Highly recommended for effective audience reach!

Cons:

A little tricky to configure and the documentation seems to mostly be long, boring webinars

Reasons for choosing SMS-iT

great deal on it

Reasons for switching to SMS-iT

They're very similar but it seems like there is more active development going on for sms-it

Kristen C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed August 2022

SMS-iT is capable of a lot!

Other than the iPhone compatibility being a nuisance I think it is OK!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

you have the ability to build a sms system exactly as wanted. Also it has a lot of options for customization. The reporting is great too

Cons:

Not able to use SMS-iT on an iPhone like you can with an android. I ended up connecting Twilio to it on my iPhone but if I had an android I would not needed to use Twilio as well.

Reasons for switching to SMS-iT

Looking for a better option