Less Paper 2026: Benefits, Features & Pricing

Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up. Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window. While our line crews were out working for public utilities, we were able to log in client info, do damage assessment and provide detailed work orders with pictures to our field crews. Once our crews were released by the investor owned utilities we turned them loose on the private work. The results were the most productive restorations for private clients we ever had. Our General Foremen could see the work schedule and assign crews to specific tasks (such as hauling utility poles, setting poles and stringing cable) by geographic areas. Being able to track materials used and tying them to inventory helps us be ready for the next storm by generating low inventory warnings and also assists us in creating accurate billing documents along with employee time sheet and equipment tracking. This in turn will generate simplified, more accurate billing and ultimately quicker insurance claims for clients which turns into better cash flow for us. One the daily work order side we are using the system to manage a multi-million dollar project for Metro North Railroad that involves a specific work plan for over 120 sites. Each location has been loaded into our system and has a site specific work plan with plans and documents attached. As the locations are scheduled with the Railroad, they are placed on our schedule and instantly give our field crews all the required work plan and safety documents required AND allow us to collect signatures. We plan to add our tailboard safety meetings to the system shortly and have already spoken to the team on how to implement this.

I'll be honest, this was a difficult transition but I'm so glad we chose to go with Less Paper rather than the big "one size fits all" kind of company. This software is better than anything I could have imagined. It's so specific to the details that we wanted/needed/required, and there wasn't anything we asked for that couldn't be done. [sensitive content hidden] found a way for every request - specifically - we needed a caller ID integration that very few of the big guys offered unless you went with their VOIP phone systems. [sensitive content hidden] found a way to utilize the caller ID we had been using previously and it works perfectly. No need to change VOIP provides.

Saves a lot of time and helps to streamline core operations. Aids in customer communication.

Fantastic! The Less Paper team is responsive and knowledgeable. If we dreamed it up, they were able to provide it. [sensitive content hidden] is very knowledgeable and having originally developed this out of a need for his families business, he genuinely understands what makes this type of system beneficial to similar businesses. We looked at many other options and no one could get close to offering what Less Paper offers. All of the out of the box options offered limited customization at many times the price and the fully customizable options like Less Paper were far out of our budget.

I would highly recommend Less Paper for your development of software for your needs.

They have been great to work with, from the first call to the go live date

-Very good customer support - Willing and able to make changes to the system

My overall experience with Less Paper is that its a "Highly Recommended" for me because it helped increase efficiency for my entire team & more.

Overall very happy. I did a lot of research to find the right company to design a custom program. I was very specific in what I wanted and they were able to do that and more.

Working with [SENSITIVE CONTENT HIDDEN] in developing a work order software system for our organization has been one of the most positive and productive processes I have ever undertaken with a vendor. From the start, our experience with them has been everything we expected. First and foremost, [SENSITIVE CONTENT HIDDEN] are uncommonly pleasant to work with – I could go on about how willing they are to problem solve and provide solution after solution, all the while staying positive and patient. As a technology “spectator”, I knew what I wanted our system to do but had a hard time translating that into the technical language they would use to execute, but never once did they make me or my team feel “tech-dumb” or use their knowledge to achieve a benefit for themselves. Their honesty and their genuine desire to work on behalf of our needs was…just incredible. They stand alone as vendors that I trust completely. Secondly, our organization sought to develop a work order system for our entire organization to use, in order to request, execute, and track the many various requests that come to our events, facilities, marketing, development, purchasing, finance, and HR teams. This was a behemoth of a task in my mind but Less Paper made it look easy (though I’m sure they might smile at that!) While we are still in beta as of writing, the product so far is exactly what we wanted without anything superfluous. The environment is intuitive and clean and aligns nicely with other common platforms that people a