Trimble PULSE is a modular, cloud-based Field Service solution for midsize to large companies in a variety of industries worldwide. It’s suited for a service companies that specialize in anything from plumbing to property maintenance, to HVAC, pest control, and more.

Trimble PULSE offers configurable and customizable mobile applications to connect technicians with the back-office, customers, equipment, and inventory in real time. Key functionalities include Contact Management, Scheduling and Dispatch, Work Order Management, GPS Tracking, Inventory Management, and Billing and Invoicing. Trimble’s automated scheduler and dispatcher helps service technicians stay on top of changes as they happen throughout the day, and prioritize emergency work with alerts and escalations. GPS tracking with built-in route planning assists management in locating the right technician for a job, as well as monitoring time at a particular job site. Mobile capability allows technicians to send completed work orders directly to the back office for billing.



2 Reviews of Trimble PULSE™

Overall rating

2.50 / 5 stars

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Showing 1 - 2 of 2 reviews

May 2018

ronald from FUNDACION VIVIENDA

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

It adapts to any type of company, regardless of the service it provides.

Integrated route planning, with GPS tracking.

Pros

What I like most is that it can be configured with smartphones in a personalized way, to have a better communication with the staff outside the office.

Cons

What I think they have to develop, is to work with the Linux operating system, that would give you greater advantage in the market.

June 2015

steph from undisclosed, inc.

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

1 of 5

June 2015

data accuracy and customer service is terrible. So much time wasted....

I am a pretty tolerant person, and shocked at the lack of concern when discussing pertinent issues with Trimble customer service reps. Along with data reporting inconsistencies, I have to spend ample amounts of time on issues that shouldn't occur in the first place. Can't wait until our contract is up.