Onfleet 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Onfleet

4.6

(95)

Pricing

Starting at $599.00 per month

About Onfleet

Onfleet is a cloud-based fleet management solution that offers route optimization, auto-dispatching, delivery analytics and customer communications. iOS and Android apps provide real-time driver tracking, proof of delivery, chat and more features. Onfleet supports deliveries in multiple countries around the world, in industries ranging from grocery and prepared meals to parcels, furniture, courier, pharmacy and others.

Onfleet provides users with various filters and search capabilities such as text, time, or status-based queries for finding drivers, customers and pickup/delivery tasks. The solution also features an internal communication platform that enables users to communicate with staff members and get real-time updates on specific jobs. A custom reporting and analytics engine is also provided that enables users to analyze various metrics.

Pricing is on a monthly subscription basis. Support is available via email, FAQs and an online knowledge base.

Onfleet Screenshots

Onfleet Pricing and Plans

Starting price: $599.00 per month

Free Trial

Free Version

Launch

$599.00

flat rate, per month

Plan includes:

Route Optimization
ETA Triggered Notifications
Capture Photos and Signatures as Proof of Delivery
Historical Reports
Call and Email Support
Includes 2,500 delivery or pickup tasks

Scale

$1,299.00

flat rate, per month

Plan includes:

Chat and Predictive ETA
Advanced Barcode Scanning
Age Verification
Basic Onboarding
Includes 5,000 delivery or pickup tasks
Advanced Route Optimization
Auto-Dispatch

Enterprise

$2,999.00

flat rate, per month

Plan includes:

Private label recipient tracking page
Advanced route optimization
Enterprise SSO
Unlimited Historical Data
Premium Onboarding
10,000+ delivery or pickup tasks
Enhanced Branding and Telephony Capabilities

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Onfleet Features

Popular features found in Delivery Management
Customer Portal
Delivery Tracking
Dispatch Management
Driver Management
For Courier Services
Scheduling
More features of Onfleet
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Drag & Drop
Driver ETA
EDI
Electronic Signature
Employee Management
Fleet Management
Food Delivery Dispatching
For Restaurants
Geofencing
Geographic Maps
Geolocation
GPS
Historical Reporting
Live Driver Tracking
Live Tracking
Location Tracking
Mileage Tracking
Mobile Access
Mobile Alerts
Mobile Signature Capture
Monitoring
Multi-Location
Order Entry
Order Management
Order Tracking
Performance Metrics
Progress Tracking
Proof of Delivery
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Route History
Route Management
Route Optimization
Routing
Search/Filter
Self Service Portal
Shipment Tracking
SMS Messaging
Status Tracking
Surveys & Feedback
Task Scheduling
Territory Management
Third-Party Integrations
Transportation Management

Onfleet Integrations

Shopify

Wufoo

mailparser.io

Slack

Google Docs

Zapier

See all 29 integrations

Onfleet User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

25%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.5

Functionality

4.4

Safir A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2020

Amazing platform! Best on the market

Onfleet has streamlined and automated our operations and logistics completely! What used to take us 30-45 minutes each morning is now completely automated and takes a few minutes! We tried Tookan first, but Onfleet is such a superior software. It really is the best in the market!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, routing algorithm, the UI/UX, automated customer notifications

Cons:

Price is a bit steep, but you pay for what you get.

Reasons for switching to Onfleet

Such a better product.

Vendor Response

Thanks very much for your review, Safir! The Onfleet team is excited to work with you and the Hamper team.

Replied January 2020

Branden H.

Verified reviewer

Retail

501-1000 employees

Used daily for more than 2 years

Reviewed October 2023

JARS X Onfleet

Onfleet allows us to operate compliantly as as close to paperless as we can get at the moment.It has allowed us to centralize our dispatch team to reduce labor and increase output and quality control

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onfleet's set up and onboarding is incredibly simple.Unified dashboard is great, and provides ease of use.Integration with our Point of Sale (Dutchie) works, but leaves much room for improvement.Support from [sensitive content hidden] is great when needed

Cons:

I cannot save vehicles to a location, this makes assigning different vehicles a pain.Route optimization will not allow us to adequately bulk optimize all tasks for our windows, we had to create zones without butting boundaries to help achieve this but my team still prefers to hand build smaller routes. There has to be a better solution.Route history, showing estimated completion vs actual, along with mileage Inability to route back to store without using a task

Reasons for choosing Onfleet

Support, Onboarding, Ease of use, POS integrations, driver app with integrations accommodating for compliance, centralized dashboard with whit labeling capabilities.

Vendor Response

Thank you for your review Branden. We're glad that Onfleet has helped you increase output and quality control. We've got super exciting updates to our route optimization features coming very soon, so be on the lookout for our product update emails. Once those updates are live in the product, your support manager can help you go through and address any improvements you'd like to see. Thanks again for your time and for being a loyal customer.

Replied October 2023

Mathew P.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

This company just raised its prices and reduced its support

I am actively looking to switch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I hate how this company reduces features and raised prices

Cons:

The account manager only hits you up to raise prices on you

Reasons for choosing Onfleet

They weren't around

James W.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

Modern logistics platform for serious on-demand companies

Onfleet has been a game-changer for us. The prevailing dogma in startups is not to let other companies own large pieces of your technology stack; however, everybody knows it would be crazy to build your own Stripe. Likewise, in the logistics space, Onfleet has a product that saved us a huge amount of time while allowing us to build out a custom logistics solution unlike any other in the construction industry. Don't reinvent the wheel. Use Onfleet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onfleet is a modern product, it has world-class UX and an API that rivals Stripe's for completeness, up-time, ease of integration, and capability. They have serious technical chops. Too many logistics platforms are overly focused on specific verticals and back-office use cases, Onfleet has a product that is adaptable to diverse industries and, with their technical capability, it can be integrated seamlessly into complex products. Onfleet delivers.

Cons:

There are many features I would add to the platform, although they have correctly aimed at a "less is more" approach for wider usability and product focus. My biggest gripe is the lack of a mobile-native dashboard, as they have a responsive web UI instead. This is mitigated somewhat by the programmability of the platform. I also would love if the driver tracking were mobile-native as well, it is presently also hosted in a response web UI. These are minor issues compared to the total value they deliver.

Reasons for choosing Onfleet

Ease of use, ease of integration, total value.

Vendor Response

Thank you for your time and review James. We're proud to work with you and your team regularly. We're also glad you didn't reinvent the wheel :) That's what we're here for. We've got very exciting updates that you might like related to some of the features you mentioned here. Be on the lookout for updates in our product update emails. Looking forward to continuing to grow together. Thank you very much.

Replied October 2023

Robbin C.

Verified reviewer

Food Production

51-200 employees

Used daily for more than 2 years

Reviewed October 2023

You need Onfleet in your life!

Extremely pleasant and wonderful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onfleet is extremely user-friendly for all involved, from the Admin, dispatchers, and drivers, the software keeps up with large volume. The ability to customize the Driver, Team, and customer experience.

Cons:

My only issue is that things that should be commonplace are considered extra add-ons which can increase your price.

Reasons for switching to Onfleet

Previous system was unable to manage volume and growth for a small business

Vendor Response

Thank you very much for your comments Robbin. We appreciate you taking the time to leave this review. As you know, we're always updating our platform to include more features that come with your subscription. If you have any questions or need any help with any of those, please don't hesitate to reach out to our support team, and we'll be more than happy to walk you through them. Thank you very much again. We're looking forward to continuing to work with you.

Replied October 2023

Kelli R.

Verified reviewer

Civil Engineering

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

Onfleet Digital Deliveries review for Core and Main user

I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or about 1140 people over the course of about 1 year. I have created a buffet of training materials - eLearning, job aids, driver reference guide and we are doing live training in addition to all of that. My experience is positive with Onfleet. It is easy to use and teach others how to use. What is hard is getting them to adopt this new way of doing things and stop using the old way of doing things - even if not more efficient. Change management is the hard part. Mental change to a new way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Signature Capture, Drag and Drop, auto review occurs w/ successful delivery so we can almost eliminate need to scan pick tickets - reducing paper trail. Driver app easy to use, navigation built in. Analytics will help to fine tune our business. Onfleet, if successfully implemented in all branches can actually cause change to happen in branches that do not operate at the highest level of efficiency. We ask them to have clean pick tickets before orders go into Mincron which ports to Onfleet. This prevents "clean up" on the back end. Not all branches do this. Onfleet could actually bring up the quality of operations at these types of branches that are not doing this.

Cons:

Yes, We have been in communications with our rep about several features we would like to have added and they are working with us to try to help out. I am not on the team that is in charge of that though. I only know of a couple of enhancements we have asked about. 1) On the map - add a way to drop a pin to create coordinates to pass to a driver. Our business is placing water main pipes in cities, subdivisions and municipalities that don't yet have physical addresses established. Yet, our drivers have to use Onfleet to deliver orders to these destinations. Dispatcher have several steps to get this info to the driver. #2 Add a drop down menu under "Recipents" to be able to select from a list of contacts. Our drivers may meet [SENSITIVE CONTENT] each time at the job site. They said it would save them time to have those names in the drop down so they don't have to manually enter them each time.

Vendor Response

Thank you for this level of detail and showcase on onboarding Onfleet to multiple business locations and operations. We will pay specific attention to the features you'd like to see developed and definitely encourage you to continue working with your rep so we can best serve you!

Replied August 2021

Ambryn J.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Best software on the market!

We had the option to switch to a free driver software with our latest POS system. We chose to stick with OnFleet because it is so easy to use we can't imagine any other software being superior.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Love the ease of use, tracking information for customers, driver tracking, and on and on. We don't pay for route optimization, but I am sure it would be incredible.

Cons:

We have addresses not "register" in the system so we have to find the longitude and latitude quite often. The auto fill for phone numbers also gets in the way, as we have people order gifts for 10+ people all the time.

Reasons for choosing Onfleet

Ease of use, professional platform, customer engagement, GPS tracking for drivers and customers.

Sean W.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

What a great piece of software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onfleet is a fantastic program that has not only improved the routing of our drivers, but it allows us to be more accurate when making deliveries so our on-time rates have improved. There are a lot of great features with Onfleet, some of which are: - The ability to build routes that tell us exactly when we should arrive at a location allowing us to hit a target delivery time over 95% of the time. - The route building feature has allowed us to get creative with how we route our vehicles which is also allowing us to make more deliveries along certain routes and has greatly streamlined the route building process. - We can see where our delivery crews are at all times and predicted ETA's which allows us to reach out to customers if we expect a delay in their delivery time frame which has lead to happier customers. - The ability to notify our customers when we are arriving at their house with a live tracking link has improved the customer experience. - The ability of our customers to leave reviews allows us to highlight issues with delivery personnel as well as take all of our 5-star reviews and compile them and showcase them on our website with actual testimonials and also allowed us to build a rating system.

Cons:

The biggest issue with Onfleet is a feature that sounds like it could be nice, but it has been nothing but a headache for us. This feature auto-fills a very small form, but it is just such an annoying problem because we have multiple orders with the same customer so all orders will get auto-updated to the newest entry erasing the data in the entry before it. That is really the only complaint that we have and it is a big one for us.

Vendor Response

Thank you so much for your feedback, Sean. We're glad to hear you're enjoying use of Onfleet and have noted your feedback regarding the auto-fill functionality. We really appreciate it and someone from our product team may follow up with you to learn more.

Replied December 2020

Verified

Reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

organized and efficient

not a lot of issues, the lag and glitchy missing inputs are the only things that are really an issue.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

it's a pretty awesome process, from adding clients info, tracking and seeing the route. my team uses it more to input clients as the delivery team uses it more in detail. i do enjoy that it has extra functions of requesting signatures, pictures, ...etc of delivery and being able to track the process. so if i have a client asking me about tracking, i can see who it was assigned to and contact them immediately.

Cons:

it lags a bit, there was a few time i input my clients info but comes time maybe there was a glitch in the program, their scheduled delivery never showed up onfleet and caused a bit of a commotion. i catch it lagging a lot late.

Vendor Response

Hey there - thanks for the review and feedback! It would be helpful to get some more info about your lag and missing input issues. Feel free to email support@onfleet.com - we're here to help!

Replied January 2019

Verified

Reviewer

Internet

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2018

Would give it 5 stars, its an excellent product, but it lacks of further customization...

Structured own fleet automation and task optimization and follow up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and configure. You can setup communications (vía SMS and others) to interact with customers, drivers and operators. Good cost-benefit relation

Cons:

It only lacks of further customization to include tailor made fields that could potentially improve and make easier the delivery processes.

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