• Software Categories
    View All
  • Company
    About UsVendors

    • Get 1-on-1 advice in 15 minutes. It's free.

    Start Now
    Advisor's headshot
Software Advice Logo
Home

/

Transportation Dispatch Software

/

Swoop

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
Swoop

Swoop 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Swoop
Swoop
4.0
(3)

Pricing

Starting at $49.00 per month

About Swoop

Swoop is a cloud-based towing management solution, which helps businesses manage dispatch operations in real-time and notify customers about providers.

Supervisors can connect with drivers over chats and send one-way notifications about tasks. It helps users handle liabilities by capturing images, collecting signatures and marking damage waivers. Administrators can also manage multiple storages or dispatch sites and view drivers' progress through the dashboard. Drivers can also inspect or edit invoices based on requirements.

Swoop comes with mobile applications for iOS and Android. Support is offered via chat, email and phone.

Wondering if Swoop is right for your organization?

Our Transportation Dispatch Software selection experts can help you in 15 minutes or less.

Software Advice Logo

Swoop User Interface

0
0
1
2

Swoop Pricing and Plans

Starting price: $49.00 per month
Free Trial
Free Version

Basic

$49.00

per user, per month

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    Swoop Features

    • Popular features found in Transportation Dispatch
      Billing & Invoicing
      Customer Management
      Delivery Tracking
      Fuel Management
      Location Tracking
      Mileage Tracking
      Mobile Access
      Real-Time Monitoring
      Route History
      Route Optimization
      Scheduling
    • More features of Swoop
      Chat/Messaging
      Client Management
      Commission Management
      Fleet Management
      GPS
      Lot Management
      Maintenance Management
      Routing

    Swoop User Reviews

    Overall Rating

    4.0

    Ratings Breakdown

    5

    33%

    4

    33%

    3

    33%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.0

    Value for money

    3.0

    Customer support

    3.7

    Functionality

    3.7

    Have you used Swoop and would like to share your experience with others?

    WS
    William S.

    Automotive

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2017

    Outstanding customer service!

    5

    Reduction of call handle time. No need to be on the phones typing info in any longer. This software is so easy to use we train live instead of spending time side jacking.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    User friendly and super easy to use. This was a difficult transition for our staff to leave the old company but once they spent a few minutes acclimating to the new software they loved it.

    Read More

    AH
    Amanda H.

    Verified reviewer

    Automotive

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2021

    Swoop Towing

    4

    We've chosen not to use as our main platform because it would be more difficult to use than Beacon.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    I like how easy it is to complete the invoicing and submitting it. It's also easy for drivers to use and learn. Agero streamlined with Swoop when they merged, and it's been trickyat times to operate.
    Cons:
    I do not like that there is no notifications on the app like there is on the desktop dashboard. Swoop requires phone calls for anything, which almost makes the online cancel and GOA options moot points. There is no option to communicate back and forth on the assignments, and updating items are very hard because some things will not update.

    Reasons for switching to Swoop

    Required for Agero.

    Read More

    DS
    Dave S.

    Used daily for less than 12 months

    Review source

    Reviewed June 2018

    Unsatisfactory.

    3

    I honestly would recommend this system

    Ratings Breakdown

    3
    Ease of use
    1
    Value for money
    1
    Customer support
    3
    Functionality
    icon
    Pros:
    Theres a free trial which is great i guess but in my opinion, the whole system should be free. It lacks in so many areas its hard to believe some people are paying for the service.
    Cons:
    The only good thing i found about using the system is its quite user friendly, however the system itself does not support alot of my towing needs.

    Read More

    Showing 1 - 3 of 3 Reviews

    Other Top Recommended Transportation Dispatch Software

    Alvys TMS
    Alvys TMS

    4.4 (51)

    Recently recommended 72 times

    TracxTMS
    TracxTMS

    4.8 (11)

    Recently recommended 57 times

    TMS.AI
    TMS.AI

    4.4 (35)

    Recently recommended 42 times

    Cigo
    Cigo

    5.0 (20)

    Recently recommended 39 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare Swoop with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice