Swoop 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Swoop

4.0

(3)

Pricing

Starting at $49.00 per month

About Swoop

Swoop is a cloud-based towing management solution, which helps businesses manage dispatch operations in real-time and notify customers about providers.

Supervisors can connect with drivers over chats and send one-way notifications about tasks. It helps users handle liabilities by capturing images, collecting signatures and marking damage waivers. Administrators can also manage multiple storages or dispatch sites and view drivers' progress through the dashboard. Drivers can also inspect or edit invoices based on requirements.

Swoop comes with mobile applications for iOS and Android. Support is offered via chat, email and phone.

Swoop Screenshots

Swoop Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per user, per month

No plan information available

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Swoop Features

Popular features found in Transportation Dispatch
Billing & Invoicing
Customer Management
Delivery Tracking
Fuel Management
Location Tracking
Mileage Tracking
Mobile Access
Real-Time Monitoring
Route History
Route Optimization
Scheduling
More features of Swoop
Chat/Messaging
Client Management
Commission Management
Fleet Management
GPS
Lot Management
Maintenance Management
Routing

Swoop User Reviews

Overall Rating

4.0

Ratings Breakdown

33%

Secondary Ratings

Ease of Use

4.0

Value for money

3.0

Customer support

3.7

Functionality

3.7

Have you used Swoop and would like to share your experience with others?

William S.

Automotive

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2017

Outstanding customer service!

Reduction of call handle time. No need to be on the phones typing info in any longer. This software is so easy to use we train live instead of spending time side jacking.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly and super easy to use. This was a difficult transition for our staff to leave the old company but once they spent a few minutes acclimating to the new software they loved it.

Amanda H.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Swoop Towing

We've chosen not to use as our main platform because it would be more difficult to use than Beacon.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to complete the invoicing and submitting it. It's also easy for drivers to use and learn. Agero streamlined with Swoop when they merged, and it's been trickyat times to operate.

Cons:

I do not like that there is no notifications on the app like there is on the desktop dashboard. Swoop requires phone calls for anything, which almost makes the online cancel and GOA options moot points. There is no option to communicate back and forth on the assignments, and updating items are very hard because some things will not update.

Reasons for switching to Swoop

Required for Agero.

Dave S.

Used daily for less than 12 months

Review source

Reviewed June 2018

Unsatisfactory.

I honestly would recommend this system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Theres a free trial which is great i guess but in my opinion, the whole system should be free. It lacks in so many areas its hard to believe some people are paying for the service.

Cons:

The only good thing i found about using the system is its quite user friendly, however the system itself does not support alot of my towing needs.

Showing 1 - 3 of 3 Reviews