Responso 2026: Benefits, Features & Pricing
Wondering if Responso is right for your organization?
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $9.00 per month
About Responso
Responso is an e-commerce customer service program offered in the SaaS model, the functionalities of which allow you to automate many repetitive tasks. The main advantage of the software is the ability to manage communication with customers from all marketplaces in one place - the application panel.
Transparent inbox is the first step to improve the efficiency of your team. There you can work with all messages you get on your mailboxes, on Amazon, eBay, Shopee, Etsy, Facebook, Instagram & many more. We constantly implement new features and new possible integrations to make your multichannel e-commerce business as easy to manage as it can be.
Responso Screenshots

Responso Pricing and Plans
Basic
$9.00
No plan information available

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Responso Features
- Popular features found in Customer EngagementCommunication ManagementCustomer HistoryFeedback ManagementLive ChatMulti-Channel CommunicationReporting/Analytics
- More features of ResponsoAccess Controls/PermissionsActivity TrackingAlerts/NotificationsAPICRMCustomer DatabaseCustomer Experience ManagementCustomer SegmentationCustomizable BrandingCustomizable FieldsCustomizable TemplatesEmail ManagementMonitoringMulti-LanguageReal-Time AnalyticsReal-Time ReportingSocial Media IntegrationTagging
Responso Integrations
See all 10 integrations
Responso User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Have you used Responso and would like to share your experience with others?

Pawel P.
Verified reviewer
Retail
11-50 employees
Used daily for less than 12 months
Review sourceReviewed August 2022
All emails and messages from customers in one place plus baselinker integration
5
Ratings Breakdown
Reasons for switching to Responso
we wanted customers not to wait for a response from us.
Read More
Adrian I.
Verified reviewer
Retail
51-200 employees
Used daily for less than 12 months
Review sourceReviewed July 2022
The easiest way to manage requests of clients.
5
Ratings Breakdown
Read More
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