1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Customer Engagement Software

/

Responso

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview

Responso 2026: Benefits, Features & Pricing

Wondering if Responso is right for your organization?

Our Customer Engagement Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Responso
Responso
5.0
(2)

Pricing

Starting at $9.00 per month

About Responso

Responso is an e-commerce customer service program offered in the SaaS model, the functionalities of which allow you to automate many repetitive tasks. The main advantage of the software is the ability to manage communication with customers from all marketplaces in one place - the application panel.

Transparent inbox is the first step to improve the efficiency of your team. There you can work with all messages you get on your mailboxes, on Amazon, eBay, Shopee, Etsy, Facebook, Instagram & many more. We constantly implement new features and new possible integrations to make your multichannel e-commerce business as easy to manage as it can be.

Responso Screenshots

0
0

Responso Pricing and Plans

Starting price: $9.00 per month
Free Trial
Free Version

Basic

$9.00

per user, per month

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    Responso Features

    • Popular features found in Customer Engagement
      Communication Management
      Customer History
      Feedback Management
      Live Chat
      Multi-Channel Communication
      Reporting/Analytics
    • More features of Responso
      Access Controls/Permissions
      Activity Tracking
      Alerts/Notifications
      API
      CRM
      Customer Database
      Customer Experience Management
      Customer Segmentation
      Customizable Branding
      Customizable Fields
      Customizable Templates
      Email Management
      Monitoring
      Multi-Language
      Real-Time Analytics
      Real-Time Reporting
      Social Media Integration
      Tagging

    Responso Integrations

    WooCommerce
    WooCommerce
    WhatsApp
    WhatsApp
    PrestaShop
    PrestaShop
    Mirakl
    Mirakl
    Base
    Base
    Instagram
    Instagram

    See all 10 integrations

    Responso User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used Responso and would like to share your experience with others?

    Pawel's profile

    Pawel P.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2022

    All emails and messages from customers in one place plus baselinker integration

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    All emails and messages from customers in one place plus baselinker integration
    Cons:
    software is growing fast and nothing is missing today. There used to be no integration with In

    Reasons for switching to Responso

    we wanted customers not to wait for a response from us.

    Read More

    AI

    Adrian I.

    Verified reviewer

    Retail

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2022

    The easiest way to manage requests of clients.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Response is the easiest way to integrate different online shops and to manage the requests by clients. We use this daily and without any problems.
    Cons:
    The feature to attach files could be added.

    Read More

    Showing 1 - 2 of 2 Reviews

    Popular Responso Alternatives

    Main Product
    Responso

    Responso

    5.0
    (2)

    Ratings Breakdown

    • 5.0Ease of use
    • 5.0Value for money
    • 5.0Customer support
    • 5.0Functionality

    Pricing

    Starting at $9.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.56Ease of use
    • 4.47Value for money
    • 4.26Customer support
    • 4.32Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.58Ease of use
    • 4.57Value for money
    • 4.66Customer support
    • 4.47Functionality

    Pricing

    Starting at $59.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.61Ease of use
    • 4.55Value for money
    • 4.43Customer support
    • 4.56Functionality

    Pricing

    Starting at $8.75 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.57Ease of use
    • 4.65Value for money
    • 4.70Customer support
    • 4.57Functionality

    Pricing

    Starting at $15.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.65Ease of use
    • 4.50Value for money
    • 4.59Customer support
    • 4.48Functionality

    Pricing

    Starting at $24.00 per month

    Get Price

    Other Top Recommended Customer Engagement Software

    monday CRM
    monday CRM

    4.7 (453)

    Recently recommended 54 times

    Shape
    Shape

    4.7 (43)

    Recently recommended 43 times

    LeadSquared
    LeadSquared

    4.3 (166)

    Recently recommended 26 times

    Creatio CRM
    Creatio CRM

    4.7 (133)

    Recently recommended 23 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare Responso with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice