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BookingLive

Overview

BookingLive 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

BookingLive
BookingLive
4.0
(26)

Pricing

Starting at £50.00 per month

About BookingLive

BookingLive is a cloud-based solution that helps businesses in healthcare, education, professional services and other industries manage bookings, reservations, budgets and more. The platform includes white-labeling capabilities, which enable businesses to design a personalized scheduling system and emails with custom logos, colors and themes.

BookingLive automatically synchronizes evens and bookings data with personal calendars like Google, iCal and Microsoft Outlook. It offers various features such as a customer portal, appointment rescheduling, social media tools, secure hosting, integration with third-party apps and more.

BookingLive Screenshots

0
0

BookingLive Pricing and Plans

Starting price: £50.00 per month
Free Trial
Free Version

Basic

£50.00

per month

No plan information available

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    BookingLive Features

    • Popular features found in Appointment Scheduling
      Appointment Management
      Automated Scheduling
      Calendar Management
      Client Database
      Group Scheduling
      Mobile Access
      Online Payments
      Recurring Appointments
      Reporting & Statistics
    • More features of BookingLive
      Activities Booking
      Alerts/Notifications
      API
      Booking Management
      Calendar Sync
      Confirmations/Reminders
      CRM
      Customizable Forms
      Email Marketing
      Event Scheduling
      Multi-Location
      Online Booking
      Payment Processing
      Promotions Management
      Reporting/Analytics
      Room Booking

    BookingLive Integrations

    Highrise
    Highrise
    WordPress
    WordPress
    Zoho Invoice
    Zoho Invoice

    BookingLive User Reviews

    Overall Rating

    4.0

    Ratings Breakdown

    5

    50%

    4

    27%

    3

    12%

    2

    0%

    1

    12%

    Secondary Ratings

    Ease of Use

    3.9

    Value for money

    5.0

    Customer support

    4.4

    Functionality

    3.5

    Have you used BookingLive and would like to share your experience with others?

    Jonny's profile

    Jonny R.

    Verified reviewer

    2-10 employees

    Used unspecified for unspecified

    Review source

    Reviewed December 2014

    Solid, feauture rich booking system and service to partner with

    5

    When I started looking for a booking system I was unsure whether we were going to be able to find one that fits our clients' needs. We offer bespoke services to the corporate sector and occasionally are required to recommend a multi-venue booking system. We found Booking Live who have set up several systems to meet our clients needs, they also provided account training which is really important to us. Overall we're happy that the system reflects our professionalism and allows our clients to make bookings with ease. We've received quite a lot of positive feedback from our clients so far and I would therefore thoroughly recommend this software to partners and colleagues hence we decided to leave a review. PS I can't vouch for others who have commented here but personally the customer service we've received us has also been second to none - no complaints.

    Ratings Breakdown

    Vendor Response

    Hi Jonny, It's great to hear such positive feedback, we're so happy to have helped your business and look forward to working with you in the future! Many thanks, Caitlin Roxburgh Marketing Executive BookingLive http://www.bookinglive.com

    Replied December 2014

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    David's profile

    David N.

    Verified reviewer

    501-1000 employees

    Used unspecified for unspecified

    Review source

    Reviewed December 2014

    The Fantastic BookingLive service

    5

    BookingLive provide extremely powerful software and have a very friendly and professional customer service team. I have used and recommended booking live to my clients who wouldn't have a clue how to harness such technological knowledge. Working with BookingLive my clients have been able to increase profit and improve business efficiency. They've even received bookings and enquiries from international customers. Thoroughly recommended. Great service, system and partner. Thank you to the Booking Live team!

    Ratings Breakdown

    icon
    Pros:
    Great Customer Service Powerful platform Reliable
    Cons:
    None

    Vendor Response

    Hi David, Thanks for leaving us such a kind review! We're so pleased to see you've found our customer service professional and friendly as this is an area we take extremely seriously. We hope to continue working with you and your clients in the future. Many thanks, Caitlin Roxburgh Marketing Executive BookingLive http://www.bookinglive.com

    Replied December 2014

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    T

    Tim

    Used unspecified for unspecified

    Review source

    Reviewed October 2013

    Wish we didn't choose them

    1

    Lots of hope and great expectations that didn't come though. Should have been a 3 month project and it took 15 months with lot of heartache, extra money, and a finished product that doesn't perform.

    Ratings Breakdown

    Cons:
    Service, project management, increasing prices, continued delays.

    Vendor Response

    Hello Tim Can you confirm you're an existing client with us? The only record of a Tim we have no longer owns the business owning the website referred to and I have been in contact with the owners of this website to confirm they are happy with the level of service we provide and the booking system is working well. We appreciate the feedback given, but it sounds like the system being talked about here was 2 years ago and therefore this is not a fair representation of the product today and the level of service we provide to our customers. Over the last 2 years we have taken on more staff and improved our process and procedure in many areas. Kind regards Robert Cox Business Manager Booking Live

    Replied October 2013

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    Mungo's profile

    Mungo F.

    Verified reviewer

    Leisure, Travel & Tourism

    Used unspecified for less than 12 months

    Review source

    Reviewed October 2015

    BookingLive an all round brilliant booking tool

    5

    Bookinglive is a great tool for any business who requires a booking tool. I feel both the admin and customer user experience is brilliant and they are always updating new features etc. Having tried many different booking platforms I felt BookingLive was the most comprehensive one on the market for a great price.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    icon
    Pros:
    Feature upgrades happen quiet often

    Vendor Response

    Hi Mungo, Thank you so much for your kind review, we're thrilled to hear how happy you are with our software. Customer satisfaction is at the core of our product development. We hope you continue to enjoy your booking software experience. Best wishes, Caitlin Roxburgh Marketing Executive Booking Live http://www.bookinglive.com

    Replied November 2015

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    RW

    Rebecca W.

    Higher Education

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed November 2017

    Great system and support!

    4

    We have saved so much time with this system. Allowing students to book their exams online and make changes to their booking online has saved a great deal of admin time. Students can also book when they want without having to wait for a response within our opening times. The system has been a great success for us!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Flexibility to set up lots of products on different dates/times with different capacities. We also helped introduce the option to allow changes to bookings within the online account, which has been a massive benefit to us!
    Cons:
    Reports are quite rigid. We have requested the option to create reports, so we can export what we need, as opposed to 3 different reports that we have to cross reference.

    Vendor Response

    Hi Rebecca, Thank you for taking the time to leave us a review, and we are glad to hear you are happy with your system! Best wishes, Bethany Dunster.

    Replied November 2017

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    MH

    Matthew H.

    Used unspecified for unspecified

    Review source

    Reviewed October 2015

    We have used Booking Live to manage our customer memberships, events and merchandise.

    4

    Generally we have found this platform and Booking live to be an essential part of our business. The system is reliable and the content editor side is one of the better CMS systems that i have used, allowing for a lot of customisation within the templates. Its easy to manage images, content and extra features. The biggest problem with the booking side of things is the size and power of the system. We only need a thin slice of this potential - meaning that creating events and managing our members is a lot more complicated than we would like. its frustrating to have to go through so many steps to get new events up, or add dates to existing event types. That said, the system works consistently and we have had very few instances of the system failing. All in all, a good solid product. As an aside - the Paypal integration could be a bit better, but I understand that a lot of that is down to Paypal.

    Ratings Breakdown

    3
    Ease of use
    4
    Customer support

    Vendor Response

    Hi Matthew, Thank you so much for leaving such a kind review. We're happy to hear you're enjoying your Booking Live experience thus far and hope you continue to utilise our booking software's potential. Kind regards, Vinnie Booking Live www.bookinglive.com

    Replied October 2015

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    A

    Alex

    Used unspecified for unspecified

    Review source

    Reviewed November 2013

    Terrible support

    1

    I was first taken by the great features this solution has, being in the trial period, I had a few questions, which I felt their support was not keen to answer. After requesting an answer to my question twice, I gave up. If you're an entrepreneur, leave it. You'll just end up chasing them. Customer service is very poor.

    Ratings Breakdown

    icon
    Pros:
    seems to have great features
    Cons:
    Bad support

    Vendor Response

    Hi Alex I'd just like to clarify that support is only available to customers on the Enterprise, Business and Pro plans as you can see here: http://www.bookinglive.com/online-booking-system-plans-pricing/price-comparison-chart-uk/ As you were not a customer, you wouldn't have access to support. I also have no record of you (Alex) contacting us via email, website or forums. I'm not sure if you confused us with another company but if you have any questions regarding the product, please contact us via our enquiry form or telephone and I'll be happy to help. Kind regards Vinnie

    Replied December 2014

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    CK

    Cat K.

    Used unspecified for unspecified

    Review source

    Reviewed October 2015

    making things bookable

    3

    Making events bookable never seems to work properly first time. It is good to have the team to help More tutorials would be helpful

    Ratings Breakdown

    2
    Ease of use
    3
    Customer support

    Vendor Response

    Hi Cat, Thank you so much for taking the time to leave us a review. We are sorry you don't feel making events bookable the first time is possible, but we are glad you find it useful having to Booking Live team on hand to help. It would be interesting to find out more about why you don't feel this is possible, so please get in touch with us via talk@bookinglive.com. We are constantly reviewing our support options, so we'll take your feedback regarding tutorials on board. If you are interested in additional training, you can view your options and sign-up to training sessions via this link: www.bookinglive.com/resources/training/ Kind regards, Caitlin Roxburgh Marketing & Communications Executive Booking Live www.bookinglive.com

    Replied October 2015

    Read More

    R

    Robin C

    Used unspecified for unspecified

    Review source

    Reviewed August 2013

    Nice bunch of people! And a very powerful system

    5

    Came to bookinglive for a new system as I was previously with a competitor. They were more than happy to sit down with me and talk through my requirements without charging! The system itself is very flexible and while it may not look as nice visually, it's certainly packed with features I've not seen with any of the competition.

    Ratings Breakdown

    icon
    Pros:
    good and friendly support team very flexible to my needs value for what you get is fantastic customisable beyond comprehension! good manual
    Cons:
    higher barriers to entry, need to be a bit tech savvy

    Vendor Response

    Hi Robin Thank you for the feedback. Something we're proud of is the high level of flexibility and functionality within the product and we're now focussing on the user experience to make all that functionality easier to use! Thanks for your custom Vinnie

    Replied December 2014

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    JK

    Jocelyn K.

    Verified reviewer

    2-10 employees

    Used unspecified for unspecified

    Review source

    Reviewed January 2015

    Minimum knowledge of html

    4

    As someone who doesn't have a ton of knowledge with html and using CMS, I found BookingLive easy and intuitive to use. I was able to work on the site and do what I needed to do without pulling my hair out!

    Ratings Breakdown

    Vendor Response

    Hi Jocelyn, We're glad to hear we didn't cause you hair loss! It's also great to hear you think our system is as user friendly as we do. Thanks for such a positive review. Many thanks, Caitlin Roxburgh Marketing Executive Booking Live http://www.bookinglive.com

    Replied January 2015

    Read More

    Showing 1 - 10 of 26 Reviews
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