GuestSuites 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GuestSuites

4.8

(6)

Pricing

Starting at $150.00 per month

About GuestSuites

GuestSuites is a hotel and property management solution that services all lodging industries including hotels, resorts, luxury inns, B&Bs, state parks and campgrounds, hospitals, universities, government and armed forces facilities. This is a complete hotel management system. Features include Front desk reservations, check ins and check outs, billing and credit card processing, POS, online booking engine, day-to-day management accounting with optional QuickBooks accounting integration, and 24/7 USA based support & services.

GuestSuites Screenshots

GuestSuites Pricing and Plans

Starting price: $150.00 per month

Free Trial

Free Version

Basic - Cloud based PMS month-to-month

$150.00

per month

Plan includes:

cloud based pms
online booking engine
booking.com + Expedia OTA connections
license scanner features
support & services US based 24/7

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GuestSuites Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of GuestSuites
Accounting
Activities Booking
Activity Dashboard
API
Availability Indicator
Availability Management
Billing & Invoicing
Booking Notes
Built-in Accounting
Channel Management
Credit Card Processing
Customer History
Data Import/Export
Dynamic Pricing
Electronic Payments
Email Marketing
Email Templates
Extended Stay
Financial Management
Front Desk Management
GDS/OTA Integration
Guest Check-in/Check-out
Guest Communications
Historical Reporting
Housekeeping Management
Invoice Management
Multi-Location
Multi-Property
Online Booking
Online Reservations
Payment Processing
Point of Sale (POS)
Ratings/Reviews
Real-Time Updates
Reporting & Statistics
Reservations Management
Room Booking
Single Property
SMS Messaging
Third Party Booking
Third-Party Integrations
Transaction History
User Management
Website Integration

GuestSuites Integrations

Microsoft Word

QuickBooks Online Advanced

Availability Online

Shift4

GuestSuites User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.8

Have you used GuestSuites and would like to share your experience with others?

Tim G.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed August 2020

Best Reservation Software by FAR!!

Overbookings are gone with the linking processes of today! We are so well pleased with Guest Suites!! We feel it's by far, the best system ever!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of the set-up, the operation and the maintenance of this software, I find to be exceptional to any others I have used - far above them!! The customer service is exceptional, no doubt; it's the best that I've ever dealt with!

Cons:

There's really nothing that we dislike about this system because we are able to pull any reports we need, with ease.

Reasons for choosing GuestSuites

Same reasons as above - best for what we needed.

Reasons for switching to GuestSuites

We switched to have ease of pulling reports that our owner needed or wanted, as well as the ability to link with other media outlets for bookings.

Julie N.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed August 2020

Versatile Software with Great Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been working with [SENSITIVE CONTENT HIDDEN] from Guest Suites for over 12 years. They are great to work with and have continued to provide a software that is effective and easy to use for our customers. Guest Suites is also pro-active when it comes to making improvements and releasing new features. One of the things I like most about the company is if you have a question they are always very quick to pick up the phone or respond to your email.

Cons:

It would be great if Guest Suites could push min. night stay requirements to the Availability Online booking engine. But this is a feature that would only be used by a small portion of Guest Suite's users.

Vanessa F.

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed April 2018

Useful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've used this software on and off. Does it's job, it can be installed on-premise or deployed over a secure Internet connection.

Cons:

The only cons I can think of is the overall appearance of the software, it could use a makeover or update.

Marina C.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed August 2020

Guest Tracker

The support team is my favorite part, Anytime you upgrade your computer they are there to make sure you do not have anytime down on your software. Also the software is easy to operate and helps with turnover in staff training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use of this software and the support team has been great, Anytime you have a question or need an upgrade they answer you questions within minutes.

Cons:

I do not have any complaints, The program is simple to use a perfect fit for my 18 room hotel.

Reasons for choosing GuestSuites

The ease of the program and pricing.

Mike K.

Verified reviewer

Hospitality

501-1000 employees

Used other for more than 2 years

Reviewed August 2020

Versatility meets modern functionality!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are an integrated technology partner of the GuestSuites platform. What I love about the platform is how they have combined a modern, cloud PMS with the versatility of a PMS that brings organization to properties from traditional hotels and resorts to VR, Condo, B&B, and campgrounds. Combined with SiteMinder ChannelManager, the GuestSuites platform defines how a next-generation PMS creates time and money-saving opportunities for users. Finally, I have worked with [SENSITIVE CONTENT HIDDEN] for three years, and he is always responsive and helpful to partners and customers.

Cons:

The improvements we hear about are mostly around improved reporting and data insights. I think the biggest issues come from when propoerties are moving off of an older, legacy system, which makes the learning curve a bit steeper.

SONNY O.

Verified reviewer

Consumer Services

1001-5000 employees

Used other for more than 2 years

Reviewed August 2020

Features to secure payment information