RoomCloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

RoomCloud

4.5

(30)

Pricing

Starting at $300.00 per year

About RoomCloud

The RoomCloud channel is a cloud-based manager and booking engine that helps businesses manage bookings and automate responses.

RoomCloud allows you to integrate with all the major booking engines and automate your responses. The platform has pre-built replies for common inquiries or the business can create their own response statements by integrating an unlimited number of variables such as bookable dates or price information to ensure only relevant replies are being sent out.

RoomCloud Screenshots

RoomCloud Pricing and Plans

Starting price: $300.00 per year

Free Trial

Free Version

Basic

$300.00

per user, per year

No plan information available

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RoomCloud Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of RoomCloud
Campaign Management
Channel Analytics
Channel Management
Dynamic Pricing
Inventory Control
Lead Management
Multi-Channel Sync
Online Booking
Payment Processing
Reservations Management
Restriction Management
Room Booking
Room Inventory

RoomCloud User Reviews

Overall Rating

4.5

Ratings Breakdown

77%

13%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.3

Nina K.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Great to have

From very beginning very pleasant experience. Nice team always ready to help

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible, up to date, great support, always with tips to remebmer

Cons:

I do not think there is something to add

Reasons for switching to RoomCloud

When we have changed PMS, Room Cloud was integrated but we found this very good solution

Mariann A.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed January 2021

Great software for small hotels

I use Roomcloud as a channel manager and as a booking system in my own site. My overall experience is very positive, this is the reason why I've used it for a long time. Price-value ratio is unbeatable on the market. The software is continually improved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can learn Roomcloud software quickly and easily. It is also super easy to integrate it in the present website. The support team is quick and helpful. You can build and easily use your own price list, roomtypes and rate plans. Daily pricing is possible. you can determine minimum stay, close to check in or close to check out. You can choose your high season dates, but special discounts, company rates can also used with a secret code given to the targeted group. Reservations can be listed and checked. If you hotel does not have a front office system, than Roomcloud has a PMS, which can be also used.

Cons:

It is the same at each channel managers, that some net rate channels, like Hotelbeds, has a special calculation process of package net rate, which usually must be down manually after we received the reservation. Tourist tax can cause the same problem. PMS does not follow the local regulations concerning invoicing and currency exchange, but you do not pay for that, so do not expect it. You cannot choose multiple payment options, like bank card AND cash. I hope they will improve payment options, and roomtype specifications.

Reasons for choosing RoomCloud

I found Ratetiger to be overcomplicated with many options, that we do not need. The price is also double.

Fan Z.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2021

Stay away at all cost

Very poor. I regret choosing this sub-par channel manager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's cheap. That's the only advantage of it. It also connects to my PMS.

Cons:

Customer service is almost non-existent. Their XML connections are full of bugs and have cost me thousands of booking revenue. Unfriendly user interface. Stay away at all cost

Vendor Response

Hello Fan, We are very surprised about this review and we don't agree with you in this case. On our side, we have always taken into consideration and solved your requests. We didn't have bugs as mentioned and the technical team has always been available to help you in a short time. Our software has an easy friendly interface, with great XML connections which work perfectly. Furthermore, few trainings have been done for you and we've taken the time to manage well the customer care with you. Best Regards

Replied May 2021

Victoria R.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Best customer service

Overall, our experience is very satisfactory; it covers all the needs of our company in terms of online distribution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their hotel service. They listen to our suggestions and quickly resolve any issues.

Cons:

I would grant more permissions to advanced users and improve the portal rules.

Daniel R.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Great product and team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Room Cloud’s Channel Manager is an excellent, highly reliable product that is constantly evolving. We have been working with them since 2011 and have always enjoyed the full collaboration of their team, both commercially and in terms of support, which is essential for us as users. Daniel Romero Managing Director Life Apartments

Cons:

Nothing, absolutely delighted. Highly recommended

Gianrico d.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

A great help for hotel's revenue

We have been using RoomCloud for many years for our hotel, for managing the hotel's rates and availability. It's an excellent tool for monitoring and optimizing online sales. Very simple, especially for configuring new channels, and it also provides interesting reports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows simple usage of its features

Cons:

The support should be faster. Sometimes when we open a ticket we wait also more than one day and it's not possible to receive a phone assistance.

Olga B.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Great tool and support Team

At Soho Boutique Hotels, we've been working with RoomCloud as our channel manager since we started 10 years ago. Our experience with them has been unbeatable: an efficient and intuitive tool, and above all, excellent customer service. Thank you for your continued support, and we look forward to continuing to grow together for many years to come.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great revenue management tool, very intuitive and great human team behind the scene

Cons:

I have no complains about our collaboration

Andrea C.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

The Hotel's best ally

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

simplicity and functionality, excellent connectivity and assistance always ready to help you.

Cons:

I honestly can't find any flaws in how roomcloud works

Vittoria C.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

BEST CHANNEL MANAGER 2025

I found a professional staff, always at disposal to solve any doubt. The tickets are solved very quickly and in any case you always have a direct contact (just in case of real necessity).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The charging of prices and min stay. It's very useful and easy to do.

Cons:

actually just the charging of the content, this is to be bettered, but about prices and min stay it's the top!

Federica B.

Verified reviewer

Hospitality