Centrally HR 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Centrally HR

4.8

(24)

Pricing

Pricing available upon request

About Centrally HR

HCM solution that helps manage and automate onboarding, benefits management, employee database, timekeeping and more.

Centrally HR Screenshots

Centrally HR Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Centrally HR Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of Centrally HR
API
Automated Scheduling
Candidate Management
Employee Database
Employee Engagement
Feedback Management
HR Management
Interview Management
Labor Management
Mobile App
Offboarding
Online Time Clock
Payroll Reporting
Reporting/Analytics
Resume Parsing
Tax Compliance
Vacation/Leave Tracking

Centrally HR User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.7

Jamie W.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 12 months

Reviewed July 2025

Multi-state Client review

We are in about 17 states. We have been thru a couple of payroll companies that could not offer great support. Centrally HR has a robust reporting program. Love the fact we can pull excel reports so easily. If we need a specific custom report, our team rep creates it for us in a timely fashion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Team representative is one of the best I have worked with in 44 years. He responds quickly and is very knowledgeable. Our CFO agrees [sensitive content hidden] was extremely helpful when we had an issue. He was confident and responded quickly.

Cons:

Tax team does not respond very quickly when we have had an issue. You cannot talk with them directly.

Reasons for choosing Centrally HR

Loved the robust reporting module. Easily ran Excel reports. Loved the demo.

Reasons for switching to Centrally HR

They never had one correct payroll run process.

Samona S.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

New Centrally HR Client- Amazing Experience

We truly feel that our integration team supported us every step of the way — we were in great hands from start to finish. They took the time to really listen to all of our needs, even the most specific ones, and worked closely with us to make our lives easier. It’s rare to find a company that genuinely values its clients the way they do. [sensitive content hidden] and the entire team have been incredible, and I would recommend them to anyone without hesitation!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team was incredibly responsive to all of our needs. We love how customizable the platform is, and anytime we had questions or issues, the team responded within 24 hours, putting our concerns at ease. The system is also very intuitive and easy to use, making it super user-friendly. It integrates seamlessly with our time and attendance platform, which made it easy for our managers to adapt to the new system. We’re also excited about the new intranet feature—something our organization didn’t have before. We can’t wait to continue building it out with the team. Overall, we’ve had an amazing experience. [sensitive content hidden] and the entire team made sure every need was met. They consistently reassured us that everything would be completed on time—and it was. We met all of our deadlines and are still learning more every day.

Cons:

The only part that was a bit confusing was having to reach out to multiple departments during the integration process—it wasn’t always clear who to contact for what. That said, every team we interacted with was amazing and supportive once we got connected to the right people.

Reasons for switching to Centrally HR

We had an awful experience there, and did not have a project manager to ever turn to with questions or concerns.

Jenny H.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

CBIZ Payroll Only

The experience was rough at first, I was constantly making mistakes as I didn't understand the tool. There were times that I would get frustrated with our representative because he wasn't giving me clear instructions on how to do things. But after time I have gotten used to the tool and I think me and our representative understand each other better, so it has been running pretty smooth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We only use Centrally HR for payroll. Now that I have been using it for some time and have figured out the ins and outs, I enjoy using it. This is our first payroll tool, so I really have nothing to compare it to.

Cons:

Until I got the hang of the tool, I didn't like it, I was constantly making mistakes. But after working with our representative, I have grown to understand it more.

Reasons for choosing Centrally HR

We already use CBIZ for another part of our company.

Robert K.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Reviewed May 2025

Partnering Payroll and HR Consultant's review

The customer service provided through the sales and transition processes was fantastic. The ongoing customer support we continue to receive at a number of clients is great. No complaints - would recommend CHR to all of my clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We're a consulting and financial services firm to a number of schools and non-profits. At the end of the day we care about four things: 1. Customer service 2. End user experience 3. Ability to create and manipulate reports 4. Price point In my experience working with a number of HRIS and payroll providers, Centrally HR is best in class.

Cons:

Nothing - we've had nothing but positive working experiences in our partnerships. We normally dread the transition process - this was seamless with CHR

Reasons for choosing Centrally HR

User Interface, cost, demos, sales experience

Reasons for switching to Centrally HR

Cost, customer service, reporting functionalities within the HRIS suite

Karole S.

Verified reviewer

Restaurants

501-1000 employees

Used daily for less than 12 months

Reviewed May 2025

4Rivers loves CHR

We transitioned from Paylocity (who we had been with for 2 years) to CHR almost a year ago. The transition was very smooth, and they took care of almost all the data extraction and reports they needed to get set up. Their entire implementation team was professional and wonderful to work with. Since then, their service team (and our service person in particular) is always there for us and we have zero complaints. (That doesn't mean we haven't run into some stumbles - but they've always addressed our concerns very quickly and to our satisfaction.)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HUGE flexibility with creating whatever report you want; and if you have any stumbles, their CBIZ team is very helpful, responsive and friendly.

Cons:

That there's no "onboarding"/limbo/waiting room for newhires. Once you make the offer, they're in and "active" essentially, even though they have not completed their newhire paperwork or I9, etc. Then if they don't actually start, it makes for some confusion.

Reasons for choosing Centrally HR

Flexibility and promised service - which has been delivered as promised.

Reasons for switching to Centrally HR

Mostly because of an API that Paylocity sold to us as part of their package - that we need for payroll (time punches), that never worked as it needed to, and their subsequent refusal to manage it. Added to that, there were many times when our service reps did not respond to issues for literally 2 weeks or longer - by the time they responded, we had either found a work-around and/or I didn't even remember what they were referring to - so much time had passed.

Heidi W.

Verified reviewer

Insurance

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Change to a better HRIS experience!

A+ experience! The system is very logical. The customer service is top-notch. I highly recommend CBIZ and Centrally HR!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Implementation was easy, benefit platform much better than previous HRIS, vacation time transition from year to year is 100% better than any previous HRIS I've used, intuitive platform with multiple ways to accomplish tasks, I can actually use the performance management within this system as opposed to previous HRIS's, easy to use and very responsive customer service!

Cons:

It was difficult to come up with anything to say here. Something small is when I have an open position, and I have an internal candidate, I can't "hire" them into the roll to show that it is Closed and Filled. We can only close the req and transfer the candidate separately. So, for historical purposes, I can't easily see when reviewing reqs if it was closed because we hired internally or because we just closed the req for another reason. This is very minor, however. I've had a couple times where something was set up and then for some reason it "broke" and wasn't doing what it was before. These were easily and quickly corrected for me.

Reasons for switching to Centrally HR

Better customer service, much more functionality for the same price

Linda B.

Verified reviewer

Architecture & Planning

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

Reliable Payroll Services

Despite the learning curve with the platform, CBIZ has been reliable and responsive partner. The core services are solid, and I'm hoping in time the site will be a little more user friendly, and we will be able to take advantage of the services available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The onboarding process was impressively smooth. The transition from our previous system to CBIZ was executed with step-by-step system configuration. The data transfer was conducted efficiently and with clear communication from staff.

Cons:

A key of opportunity lies in the usability of the website and training experience. While there are helpful resources available through the online portal, navigating them can be overwhelming, particularly for new users.

Reasons for choosing Centrally HR

In 2025 we partnered with CBIZ to handle our payroll services, following a discussion that began a year earlier. One of the most impressive aspects of this experience was that when I reconnected with CBIZ after a year, we were able to pick up exactly where we left off, with no need to revisit prior conversations in depth. Their consistency and attentiveness made the transition feel natural and well-supported.

Reasons for switching to Centrally HR

They made several mistakes on EVERY payroll

Cathy O.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 2 years

Reviewed July 2025

Operations & Compliance Manager

This is by far the best payroll processing software I’ve used. The portal is user-friendly and easy to navigate. I truly appreciate the team’s quick and efficient communication—any issues or questions I have are resolved promptly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The portal is incredibly easy to navigate. Payroll processing is simple and efficient, with clear instructions that save us time. Generating reports for our monthly reconciliations is also quick and hassle-free

Cons:

The search function doesn’t always return the specific information I’m looking for. Adding user manuals or guides to the portal would be extremely helpful

Reasons for switching to Centrally HR

While the software met basic expectations, I found the communication—particularly with our account manager—to be inconsistent. Issues often took a long time to resolve, which was frustrating and impacted our overall experience.

Amy W.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used weekly for more than 2 years

Reviewed June 2025

Exactly what payroll service should be

We had so many issues with our previous provider - but since we switched to CBIZ - it's been great. No issues at all. Everything is always on time and accurate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quality of service and great customer support. Very professional service. Always on time and accurate. Exactly what a Payroll Service provider should be.

Cons:

I can't always find answers to my questions myself - but I can always reach out to our rep - or any support person - and get answers right away. Along with the answer - she usually also sends screenshots to assist me.

Reasons for switching to Centrally HR

We were always having issues with them. Not filing on time - and tons of errors. We finally got fed up and started looking around. I'm so glad we found CBiz.

Cavalene R.

Verified reviewer

Warehousing

51-200 employees

Used weekly for less than 2 years

Reviewed June 2025

Best HR - Payroll Service!!

From the time we signed and going forward they have been there with us every step of the way. Not once leaving us in the lurch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support staff is my most favorite. The Sofware is very user friendly and if there is something that goes array the support is there to help without waiting days for an answer. Unlike many other companies I am treated like a real person with respect and friendliness.

Cons:

There were a couple items we were told could be done but due to our own inhouse processes it did not work. Still, we are very happy with our decision to go to Centrally HR

Reasons for switching to Centrally HR

Very Poor Support service. Complicated to use with our other software.

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