SafeHR 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SafeHR

4.7

(30)

Pricing

Starting at £3.00 per month

About SafeHR

A cloud-based HR system that makes managing your employees quick and easy. Ideally suited to small and growing businesses in the UK, we provide smart, simple and cost-effective online HR software. Track holiday, manage sickness, pay expenses, and run your payroll all in one place. Our comprehensive self-service can save you time and stress on every aspect of your day to day HR admin.

The secure online HR platform keeps your employee data safe, makes compliance with GDPR more straightforward, and drastically simplifies time-consuming HR tasks such as holiday, absence and time management, payroll/expenses and staff onboarding/development. Whenever you need to hire a new member of the team, you can use the software to send out a job offer, track references and manage the full onboarding process. You can use the appraisal system to manage probation and on-going performance.

With simple per employee pricing, no set-up fees and a rolling monthly contract, we are the refreshingly simple way to manage your HR admin. Book a demo today.

SafeHR Screenshots

SafeHR Pricing and Plans

Starting price: £3.00 per month

Free Trial

Free Version

HR Software-Only

£3.00

per user, per month

Plan includes:

Powerful, user-friendly HR software

HR Support Service

£8.50

per user, per month

Plan includes:

Employment Contracts and Policies
Health and Safety Support
Monthly Legal Updates
Unlimited Access to HR Experts
Powerful, user-friendly HR software

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SafeHR Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of SafeHR
360 Degree Feedback
Absence Management
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Approval Workflow
Assessment Management
Attendance Management
Attendance Tracking
Calendar Management
Career Development
Check Printing
Compliance Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Direct Deposit
Document Management
Document Storage
Electronic Signature
Email Management
Employee Database
Employee Engagement
Employee Handbook
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Feedback Management
For Accountants
Goal Setting/Tracking
HR Management
Individual Development Plans
Job Description Management
Learning & Development
Leave Policy Management
Leave Tracking
Offboarding
Overtime Calculation
Payroll Reporting
Real-Time Data
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Surveys & Feedback
Task Management
Tax Compliance
Team Calendars
Third-Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Time Tracking
Training Management
Vacation/Leave Tracking
Workflow Management

SafeHR Integrations

Xero

QuickBooks Online

Microsoft Outlook

Xledger

Deputy

Slack

See all 8 integrations

SafeHR User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

23%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.9

Functionality

4.4

Have you used SafeHR and would like to share your experience with others?

Andy R.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed February 2018

Integral to how we run our small company's HR - easy to use, saving significant time and money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The whole of the company uses Citrus regularly whether to request holidays, signal time out of the office or claim expenses. We use the system to handle a host of other situations, whether it's maternity leave; time off in lieu; salary changes; goal setting or running appraisals. The ready-made HR policies have proved especially helpful for us as a small business - before using Citrus, we had a mix of documents, with a number of gaps and out of date information. Having a complete set of legally compliant documents which can be adapted to fit our needs is an important, reassuring benefit. Finally, Citrus provides excellent support from HR professionals for those occasions where we need advice regarding more serious issues.

Cons:

We've fed these ideas through to the Citrus team and they have responded well to changes being made to the system.

Carl R.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed January 2025

A very useful HR software but needs refinement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily see employee documentation Simply holiday booking Able to see when everyone has holiday booked Can add personal information such as likes and dislikes to introduce yourself to new colleagues

Cons:

Not easy to use on mobile User's pay information is displayed without censoring No dark mode

Jamie-lee H.

Marketing and Advertising

Used weekly for less than 12 months

Review source

Reviewed February 2018

Difficult and challenging

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team are very friendly and try their best to help but unfortunately the 'system' does not allow such basic changes to be made, meaning the support team are not necessarily able to help with such requests.

Cons:

Citrus HR are unable to amend the system, when requested by their client but sell the product as 'we can make the system suit your organisation and change settings accordingly' This is NOT TRUE! Unfortunitly due to this fact I have to keep other files and records on my computer, meaning all our HR files and documents are not all in one place, which is why I signed up in the first place.

Anna T.

Verified reviewer

Broadcast Media

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Highly recommend!

Great support service - clear, friendly and efficient!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up and use for admin and users

Cons:

Would like more control the employee handbook layout.

Vendor Response

Hi Anna Thank you so much for your great review. So glad that you are enjoying using the system. We'd love your feedback on what you'd like to be able to do with the employee handbook layout so we can pass it onto the product team! If you'd be happy to share, please email shrsoftware@alcumus.com with your thoughts! Thanks for continuing to use SafeHR!

Replied August 2024

Anna S.

Verified reviewer

Individual & Family Services

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed June 2023

An effective system to support this vital function

Prior to using CitrusHR, we outsourced our HR and payroll function under a SLA. Although this worked well, we were given 3 months notice as it came up for renewal. With their assistance, we considered a number of different options including Citrus HR. The information provided was much more about how the system worked and what it could do for us, and much less about selling us a product - the pricing structure was also very clear. CitrusHR took time to consider what we were saying we needed, and supported us to transition to the system. Our [sensitive content hidden] uses it to link to Xero for payroll and to confirm deductions and adjustments linked to SSP, pensions contributions etc. Staff have adapted to the AL booking system, and the process for managing and monitoring other leave (sick leave; parental leave etc) is simple. Advice needed for specific matters arising - issuing contracts, managing flexible work requests etc is provided quickly and with recommended pro-forma letters and contracts provided. Updated advice regarding the impact of lockdown and the need to follow government advice regarding Covid etc were particularly helpful during the prolonged impact of the pandemic. The recommended HR policies and procedures are clear and can be easily adapted to specific situations. Managers have found it easy to access additional advice as required for more complex HR matters arising - call backs from HR advisors are achieved quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use; holds staff records securely with easy updating systems; adds alerts to renewals of training and other certificates (e.g. DBS checks); calculates AL entitlement for individuals and provides restricted access for different Managers and staff members (e.g. staff can add their training record, but cannot adjust their AL record without managers authorisation); facility to add volunteer details - important for us as a charity which needs to store confidential information including DBS and reference checks.

Cons:

I cannot think of any. The system feels secure. The transition to the system from physical files was a time consuming exercise, but it needed to be to ensure accuracy of information transferred.

Reasons for choosing SafeHR

Information provided which fitted with what we had asked for - it was not a sales pitch, and I understood the technical information and work required to project manage the transition of HR physical files to the system.Price.Accessibility of HR advisors to speak to if required - templates and pro-form documents provided.Regular updates regarding employment law changes provided.Checked our existing HR policies to ensure compliance with current Employment law.

Helene M.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Great HR support

Easy to use and a life-saver in tricky situations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very helpful advisers who will support you step by step in tricky situations. They are proactive and will offer to send you templates without you asking.

Cons:

The search function. You might not find what you are looking for but a quick email to the help desk and you will receive a step by step guide on how to do things in the software.

Reasons for choosing SafeHR

See above

Vendor Response

Hi Helene - thank you so much for your lovely feedback. We're so glad that you find the service so beneficial. Thank you for your comments on the search function - we'll pass those over to the team to review. But it's great news that the help desk are so helpful and responsive :-)

Replied June 2023

Sheila P.

Verified reviewer

Performing Arts

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Brilliant Service

I love using CitrusHR. I mostly use it for HR support and I'm always bowled over by the knowledge and help given.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The extensive support from the team is excellent.

Cons:

I think it will be great to have a search button.

Reasons for choosing SafeHR

Price was good and it covered our needs as a small company

Vendor Response

Hi Sheila. Thank you so much for your lovely feedback. We're so glad that you loving using citrus HR and that the team continue to impress!

Replied June 2023

Kate M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Excellent support on HR advice & guidance

Very positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the response support from the team. I also like the use of plain English and real world application to policies.

Cons:

Think there should be a search facility on the policy / procedure handbook interface. Think the calendar could me more nuanced, so that a person being off sick, etc. can't be openly viewed by the whole team.

Reasons for choosing SafeHR

Have looked at it since and decided to stay with it.

Michelle H.

Verified reviewer

Internet

Used daily for less than 6 months

Review source

Reviewed March 2018

From the initial sales call to the HR support & Getting the system set up, Citrus have been amazing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of use, it's so simple to navigate around. The visual aspect is great, it's very inviting and the whole team like using it. Being able to see the weekly/monthly calendar view with icons is so handy. Being able to record assets is a great feature so we don't have to do this elsewhere. Breadth of policies is also a plus point for a small business like ours,it's saved us so much time having these available.

Cons:

I'd like some online checklist features for new starters that I can use dynamically. Other than that there's nothing I can think of that is missing.

Verified

Reviewer

Management Consulting

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2018

A fantastic support to our business, excellent support provided by the Citrus team.