What is Greenhouse software used for?

Greenhouse is primarily used to organize, manage, and automate the time-intensive recruitment process. It can create job postings, track applications, manage candidates, and generate data and reports on the hiring process. Users say it's easy to use and functional with helpful customer service, and they like the automated reminders and user-friendly, visually appealing design.

Does Greenhouse use AI?

Yes, Greenhouse uses AI tech for talent filtering, talent rediscovery, resume anonymization, offer forecasts, sourcing automation email with sentiment analysis, and email generation. Some of these features are available in all pricing tiers and others need a specific plan.

Updated November 17, 2025 at 11:09 PM

Greenhouse 2026: Benefits, Features & Pricing

Written by Bruno Peláez

Senior Content Analyst

Edited by Mehar Luthra

Team Lead, Content

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On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Greenhouse

4.5

(736)

FrontRunner 2026

Pros:

Intuitive interface
Candidate tracking

Cons:

Reporting features
Customer support

Pricing

Pricing available upon request

What is Greenhouse:

Greenhouse is an applicant tracking system (ATS) that helps manage every stage of the hiring process and compiles candidate demographic data, pass-through rates, and job post conversion reports. It also offers talent-sourcing tools, interviewing workflows, and onboarding features.

Why we like Greenhouse:

Greenhouse is highly valued by users with a 4.5/5 star rating. Reviewers highlight the ease of use and customer support (4.4 stars) and note applicant tracking, candidate management, and recruitment management as top features.

Who should use Greenhouse:

Greenhouse received the most reviews from businesses with between 51 and 200 employees, followed closely by enterprise-size organizations (1,001 to 5,000 employees). Smaller teams might appreciate streamlined applicant tracking and candidate management, while larger companies can leverage Greenhouse’s integrations and scalable workflows.

Greenhouse Screenshots

Greenhouse Overview

Greenhouse is an applicant tracking software and hiring platform designed to manage the recruitment process from sourcing candidates to onboarding new hires. It incorporates structured hiring methodologies to support consistent evaluation of candidates across various hiring initiatives.

The platform includes AI-powered tools that assist with generating candidate summaries, creating job boards, and developing interview plans. It provides scalable workflows that adapt to organizational needs and reporting features that deliver insights to assess and improve hiring performanc...

Greenhouse Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Essential

Pricing available upon request

Plan includes:

CRM Essential + 1 event
Multi-channel sourcing
GDPR compliance
Automated task management
U.S. Standard demographic and EEOC questions
Company DE&I statement
Goal-setting and tracking
Core reports

Advanced

Pricing available upon request

Plan includes:

CRM Essential + 10 events
Internal and multi-brand job boards
Single sign-on
Automated user management and stage transitions rules
Advanced data configuration
Candidate self-scheduling
Auto-advance and reject
Custom reports

Expert

Pricing available upon request

Plan includes:

CRM Expert + unlimited events
Expert data configuration
Automated permissions management
Anonymized take-home tests
Business Intelligence Connector
Custom demographic questions
Developer sandbox
Focus attributes for roundup

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Compare Pricing

Compare pricing across our most frequently recommended Recruiting products.

Software options

Starting price*

User rating

BambooHR

$10.00 per month

4.58(3099 reviews)

487

recommendations

Rippling

$8.00 per month

4.86(4544 reviews)

349

recommendations

isolved Talent Acquisition

$99.00 per month

4.63(381 reviews)

285

recommendations

Workable

$299.00 per month

4.41(658 reviews)

192

recommendations

Eddy

$8.00 per month

4.63(48 reviews)

120

recommendations

*Defined as the price above any available free plan

Greenhouse Features

Drawn from insights across 736 verified reviews, we've outlined Greenhouse's best and worst rated features and how they stack up against the average rating.

Greenhouse's score

Category average

Greenhouse's Best Rated Features

Electronic Forms

4.88

3.95 category average

Electronic Signature

4.86

3.87 category average

Resume Database

4.70

4.01 category average

Greenhouse's Worst Rated Features

Candidate Sourcing

2.29

3.89 category average

Reporting/Analytics

3.57

4.08 category average

Onboarding

3.83

3.88 category average

Popular features found in Recruiting
Assessment Management
Background Screening
Communication Management
Job Posting
Job Requisition
Onboarding
Resume Parsing
Resume Search
Self Service Portal
More features of Greenhouse
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Applicant Tracking
Application Management
Approval Process Control
Billing & Invoicing
Boolean Search
Calendar Management
Candidate Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Careers Page
Collaboration Tools
Compliance Management
Compliance Tracking
CRM
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Management
Electronic Forms
Electronic Signature
Email Management
Employee Database
Employee Handbook
Feedback Management
HR Management
Internal HR
Interview Management
Interview Scheduling
Job Board
Job Management
Mobile Access
Orientation Workflow Management
Pipeline Management
Real-Time Reporting
Recruiting Firms
Recruitment Management
Reference Checking
Reminders
Reporting/Analytics
Reporting & Statistics
Resume Database
Resume Storage
Role-Based Permissions
Search/Filter
Social Media Integration
Social Recruiting
Tagging
Task Management
Third-Party Integrations
Workflow Management

Greenhouse Integrations

Based on 736 verified reviews, we've identified products most frequently integrated with Greenhouse.

HiBob

Integration rated 4.8 from 8 reviews

Slack

Integration rated 4.8 from 7 reviews

LinkedIn Jobs

Integration rated 4.7 from 5 reviews

Calendly

Integration rated 5.0 from 5 reviews

LinkedIn Recruiter

Integration rated 5.0 from 5 reviews

BambooHR

Integration rated 4.3 from 5 reviews

See all 163 integrations

Greenhouse Key Sentiments

We analyzed 736 verified reviews for Greenhouse to find out what actual users really think.

Most Positive Sentiments

User interface

77% Positive

13% Neutral

10% Negative

Greenhouse’s interface is described as clean and easy to navigate, especially for teams with varying levels of technical experience. The layout supports quick access to key recruiting tools, and the dashboard helps reduce time spent on routine tasks. Customization options allow teams to tailor views to their workflows, though some users mention occasional difficulty locating less frequently used features.

Recruiting process

75% Positive

23% Neutral

3% Negative

The platform supports flexible recruiting workflows that can be adapted to different hiring needs. Teams benefit from automation that reduces manual effort and helps manage large volumes of candidates efficiently. The centralized dashboard makes it easier to track progress across roles. Users say the system scales well, but some note that customizing workflows can take time and may require support.

Candidate interview

55% Positive

37% Neutral

9% Negative

Greenhouse helps hiring teams stay aligned during interviews by offering shared access to candidate profiles, feedback forms, and scorecards. This structure supports consistent evaluations and reduces bias. Users say the ability to leave notes and track interview stages improves coordination. However, some mention that switching between candidate views and feedback forms can be slightly cumbersome during high-volume hiring.

Least Positive Sentiments

Resume management

49% Positive

32% Neutral

18% Negative

Teams use Greenhouse to store and retrieve resumes, search by keyword, and import documents from external sources. The system makes it easy to access recent resumes, but users report that older documents can be harder to locate. Navigating between dashboards and resume views sometimes requires extra clicks, which slows down workflows for recruiters handling multiple roles.

Reporting

43% Positive

30% Neutral

27% Negative

Greenhouse offers basic reporting tools that help teams share hiring insights with stakeholders. Users appreciate the ability to export data and use templates for common metrics. However, many say the platform lacks advanced customization options, making it difficult to build detailed or dynamic reports. Some teams rely on external tools to analyze data more effectively and fill reporting gaps.

Email communication

30% Positive

44% Neutral

25% Negative

Greenhouse supports email templates and scheduling tools that help teams stay in touch with candidates throughout the hiring process. Users value the ability to automate outreach, but note that incoming emails aren’t tracked and responses can be missed. Some report issues with messages landing in spam folders, and mention that support is only available via email, which can slow down resolution times.

Greenhouse User Reviews

Overall Rating

4.5

Ratings Breakdown

59%

34%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.4

Functionality

4.3

Elizabeth W.

Verified reviewer

Defense & Space

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed November 2025

Easy to use and to delegate roles on recruiting team

This is still our go to rep product for recruiting, it allows a lot of people to easily engage in parts of the process where they are needed and makes a clean archive of candidates. Great functionality for transferring candidates between roles.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how it’s an archive of all of our candidates and how it flagged duplicate candidates and how people can leave notes and tag each other in it

Cons:

There’s so many features that it can take a while to get familiar and set up. I don’t like a few of the views for screening questions.

Teresa I.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Easiest to use ATS in the market.

As an end user, it is the simplest and easiest to use applicant tracking system in the market. Makes applying to jobs a delightful experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely easy to use compared to other cloud based applicant tracking system. No unnecessary creation os accounts and credentials for tracking. automated emails and workflows are an added advantage

Cons:

Difficult to integrate with other hcm systems. the information captured is minimal and may not suffice the mandatory requirements for the backend HRIS system

Reasons for choosing Greenhouse

UI and candidate experience. ability to integrate with workday

Reasons for switching to Greenhouse

for improved candidate experience based on survey results

Verified

Reviewer

Computer Software

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed July 2019

Used briefly

Previously 5

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Previously 5

Pros:

Used briefly at company. Easy to manage candidates

Cons:

Lacks enterprise functionality with regulations

Nick J.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Major Buyers Remorse with Greenhouse - Terrible Product for Busy Recruiters

We were lied to during our demo and told that Greenhouse could do things it could not. We have MAJOR buyers remorse. We thought we were getting a product that would save us time but instead, we got a product that has made our jobs more difficult.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's hard for me to list any pros. Greenhouse may be one of the worst ATS products I've ever used. We believed the hype and signed a 2 year deal but we have major buyers remorse. If forced to say something nice about them in this section, I guess the basic features like knockout questions or email templates are on par with other products.

Cons:

I could write a book on this, but I’ll keep it brief. 1. Greenhouse Fails at Remote Job Posting If you're a remote healthcare company, you need to post statewide jobs since licenses are issued at the state level. Greenhouse doesn’t allow this. Instead, it forces you to select a random city, which gets sent to Indeed and limits visibility to that specific area. Other ATSs accommodate statewide remote postings—Greenhouse does not. 2. Scheduling Is a Mess Self-scheduling lacks rules—candidates can book every available slot with no buffers. The "request availability" feature is useless. Need a 60-minute interview? Greenhouse lets candidates submit 30 minutes of availability. Managing availability for multiple candidates is a nightmare. Other ATSs let you offer a set number of slots to multiple candidates, automatically removing filled slots. Greenhouse doesn’t. 3. Candidate Management Is Worst-Case Scenario Resumes and application questions are buried behind extra clicks. No easy way to track who has been invited to an interview vs. who has scheduled. No master pipeline view—each job post is siloed. If you post the same role in multiple states, you have to manage separate pipelines for each one. I’m hiring NPs in 19 states, which means 19 separate pipelines. We’ve resorted to Google Sheets just to stay organized because Greenhouse lacks core recruiter-friendly features. 4. Implementation is a solo gig There is no specialist assigned to your account. Want help with something? Cool, you can go to open office hours with 10 other people and wait 50 minutes to ask a question. Sure, they have a chat feature but you can't trust what they say and the people running the chat seem very uninterested in helping you. 5. Got feedback? Shout it into the void. You want to see something change? You have a problem with something on the platform not working for you? You were lied to about features that don't exist. Greenhouse doesn't care. They are too big respond to us peons. I could go on, but I’m too busy struggling with Greenhouse to write more.

Reasons for choosing Greenhouse

There was concern about Gem scalability and Ashby has a weird pricing model that charges per user.

Reasons for switching to Greenhouse

Trakstar lacked features we needed and we thought Greenhouse was the solution. We were so wrong.

Hannah D.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

You need this for all hiring needs

I am a daily user of GH and use it to hire and source all of our candidates and now employees. I have used LinkedIn recruiting before and it blows LI out of the water. This makes hiring and keeping track of all stages, responses and resumes in one place. You also have the ability to tag other hiring managers and ask for their opinions instead of having to email them separately. Everything is in one plane.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

super easy to use, has a step and stage for everything you could think of. easily categorizes, rejects, moves stages, and keeps track of all candidate information.

Cons:

I like everything about Greenhouse. I will not be using any other applicant tracking system going forward.

Reasons for switching to Greenhouse

Bullhorn was not user friendly and made switching stages more complicated than it needed to be.

Justin D.

Verified reviewer

Management Consulting

10000+ employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Any organization that values streamlining their hiring process need not look elsewhere! Greenhouse is for you.

Overall, I'd rank Greenhouse as the best ATS I've used throughout my 20 year career in TA. The features, reporting, end-to-end candidate tracking, and ability to collaborate with your hiring managers make Greenhouse standout above all others for me!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is a lot to like about Greenhouse, but the most impactful aspect in my opinion is the reporting. I've used several ATS systems throughout my career and Greenhouse is far and away the best with respect to the data and analytics available. Whether you're in Talent Acquisition, HR or a Hiring Manager, the source data and ability to build custom reports allows you to formulate actionable insights and trends throughout your recruiting and hiring funnel.

Cons:

The time to acclimate new users. The learning curve in order to train new employees is long as a result of the various customizations and robust information available.

Reasons for choosing Greenhouse

The reporting capabilities and ability to collaborate with hiring managers throughout the process.

Reasons for switching to Greenhouse

Robust and customized reporting and end-to-end applicant tracking features.

Amy K.

Verified reviewer

Computer & Network Security

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Not so great. The legacy view is better, and other ATS' allow more automated work

It's ok. I would like to see the legacy view returned, and to be able to automate things that I can do on other platforms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the legacy view, which is clean, and simple to use. I rated it a 5 because Greenhouse is forcing the new view which is not user friendly and everyone is struggling with it.

Cons:

I have used many ATS' and Greenhouse is not one of my favorites. The questions and answers that you can pre-populate are shown in block formation which can be difficult for someone like me, with ADD to read. I've also used platforms that allow me to create an email campaign that will automatically email candidates on the days that I choose, and Greenhouse doesn't offer that

Reasons for switching to Greenhouse

Because I changed jobs over 3 years ago and my new company uses Greenhouse.

Morgan S.

Verified reviewer

Human Resources

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Loyal Customer

We have continued to use Greenhouse, and will plan to over the next few years. We have not seen a lot of support with the continued learning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, we all like how simple it is.

Cons:

I am not sure what I am not using and what is there for me to make my greenhouse experience more useful. and effective

Reasons for choosing Greenhouse

user ease, they were less expensive but we felt there was more features we could use with Greenhouse

Mindy F.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Overall a good ATS, still some minor room for improvement

Overall it is good. It has taken a while to get to used to the new UI though

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the workflows that are built in. It is easy to see scorecards in a way that makes hiring decisions easy.

Cons:

I don't like that I can't see when a candidate responds to an email or that I can't "reply" to an email. There lacks an ability of a single email thread with a candidate. I would also like to know if a candidate "accepts" calendar invites.

Reasons for choosing Greenhouse

function and cost were the main determinants

Reasons for switching to Greenhouse

At the time, Ashby lacked a few features we were looking for. Also, at renewal they increased the pricing significantly

Katie S.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Hired more than a 1000 people with this ATS

Greenhouse has been a great tool for managing our hiring process. It’s easy to use, keeps everything organized, and helps our team stay on the same page when reviewing candidates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It integrates well with other tools we use and makes scheduling interviews and tracking feedback super smooth. The customizable workflows also let us tailor things to fit how we like to hire.

Cons:

Some of the reports feel a little limited unless you pay extra for advanced features. And because there’s so much you can do with it, it can take a little time to get fully comfortable.

Reasons for choosing Greenhouse

Organization was important for keeping track of candidates across many markets

Showing 1 - 10 of 736 Reviews

See All Reviews

Greenhouse FAQs

What is Greenhouse software used for?
Greenhouse is primarily used to organize, manage, and automate the time-intensive recruitment process. It can create job postings, track applications, manage candidates, and generate data and reports on the hiring process. Users say it's easy to use and functional with helpful customer service, and they like the automated reminders and user-friendly, visually appealing design.
Does Greenhouse use AI?
Yes, Greenhouse uses AI tech for talent filtering, talent rediscovery, resume anonymization, offer forecasts, sourcing automation email with sentiment analysis, and email generation. Some of these features are available in all pricing tiers and others need a specific plan.