Betterworks Engage 2026: Benefits, Features & Pricing

We use Hyphen to conduct our twice annual employee survey. Overall, our experience with Hyphen has been good. The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming. I would recommend this company!

Loved how helpful customer support was, and how willing the company was to modify for what we were looking for. The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works.

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We partnered with Hyphen to begin an overhaul on our employee engagement and our initial survey was a great success! We've been able to use the data collected through the Hyphen system to create true actionable items to improve our engagement. Our managers are coming up with new ideas of where survey data could be useful to gauge the pulse of their employees and we plan on distributing regular pulse surveys through the coming year.

Hyphen provides a mechanism to capture, analyze and act on information related to employee sentiment and engagement. While there are no perfect solutions when trying to assess human behavior, we appreciate the accessibility our employees have to the platform and the way it can quantify different parameters related to the culture and experience at our company. It has added some structure to what was previously quite a grey area.

Hyphen has been a great tool for our business to hear insight from all of our employees and improve upon areas that have been uncovered through the survey. The customer service has been great and very supportive to what we are looking to achieve.

We are working on improving our organizational culture, achieving alignment in our vision, mission, and priorities, and improving recruitment & retention of specific segments. Hyphen helped us identify the specific areas we need to focus on, the needs of the specific segments, and the areas where are efforts are either working well or not working. This will allow us to be more strategic in our efforts, instead of disparate efforts that we hope have the desired effect.

Overall experience has been good. They have listened to customer feedback and brought product improvements which has helped us a lot.

Hyphen gives our employees the opportunity to have direct access to leadership. It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements. Our initial Hyphen survey roll-out was extremely successful and since then our survey participation rates have significantly increased. The data from our survey results is extremely eye opening and allows us to easily identify problem areas, either by position, region or manager. In addition to being, in my opinion, a superior product, Hyphen’s customer support staff is always there to assist and make recommendations.