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Multirater Surveys

Multirater Surveys 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Multirater Surveys
Multirater Surveys
4.8
(14)

Pricing

Starting at $110.00 per month

About Multirater Surveys

MultiRater Surveys is a cloud-based solution designed to help businesses build and manage custom surveys for gathering feedback from team members and generating people analytics to increase employee engagement. Key features include individual reports, NPS questions, rater selection, open link functionality and alerts/notifications.

MultiRater Surveys offers a range of ready-to-go templates including:
- 360 Degree Leadership Surveys
- Employee Engagement/Feedback/Pulse Surveys
- Customer Pulse Surveys
- 180 Employee Performance/Review Surveys
- Board Evaluation Surveys
- Franchisee Surveys
- Remote Working Pulse Surveys
- Workforce Mental Health Profile

The MultiRater Surveys platform is used by HR, L&D, Management teams and Consultants and provides the ability to easily modify questions based on individual requirements and generate reports to gain insight into employee performance and identify development areas. Additionally, the solution allows managers to monitor people analytics and measure business competencies based on real-time data stored in a unified database.

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Multirater Surveys User Interface

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Multirater Surveys Pricing and Plans

Starting price: $110.00 per month
Free Trial
Free Version

Basic

$110.00

flat rate, per month

No plan information available

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    Multirater Surveys Features

    • Popular features found in 360 Degree Feedback
      Anonymous Feedback
      Customizable Forms
      Data Import/Export
      Employee Database
      Individual Development Plans
      Performance Review Management
      Question Library
      Rater Selection
      Self Service Portal
    • More features of Multirater Surveys
      360 Degree Feedback
      Activity Dashboard
      Alerts/Notifications
      API
      Customizable Branding
      Customizable Questions
      Customizable Reports
      Customizable Templates
      Dashboard
      Data Analysis Tools
      Email Reminders
      Employee Portal
      Feedback Management
      Mobile Survey
      Multi-Channel Distribution
      Multi-Language
      Negative Feedback Management
      Performance Management
      Progress Tracking
      Pulse Surveys
      Ratings/Reviews
      Real-Time Data
      Real-Time Reporting
      Reminders
      Reporting/Analytics
      Self Assessment
      Survey Builder
      Survey/Poll Management
      Surveys & Feedback
      Template Management
      Third-Party Integrations
      URL Customization
      Visual Analytics

    Multirater Surveys User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    79%

    4

    21%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    5.0

    Customer support

    4.9

    Functionality

    4.5

    John's profile
    John H.

    Verified reviewer

    Professional Training & Coaching

    2-10 employees

    Used other for less than 2 years

    Reviewed August 2018

    Level Five Selling

    5

    So far excellent due to rep personal support.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The support from rep has been very important
    Cons:
    Lacks pre post comparison of results. This is a important feature.

    Vendor Response

    Thank you for your feedback John. We have recently released a new download feature which will allow you to create an excel format of the report. This means you will have access to compare data between past results.

    Replied September 2018

    Read More

    UN
    Utkarsh N.

    Verified reviewer

    Professional Training & Coaching

    2-10 employees

    Used weekly for less than 12 months

    Reviewed January 2023

    One of the Best Platforms at Great Pricing

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The Multirater Surveys platform allowed me to use it for 100 managers seamlessly. We created pre and post-assessments and the comparative report gave us useful insights with regard to the impact of our program. We would highly recommend this for users who want to run surveys with their teams and people. The best part of the experience was the responsiveness from the team and the support from my point of contact.
    Cons:
    The least liked feature was making changes to the published survey. Once published, we had to go into individual surveys and make the change. It would be great to have some batch processing/editing tools.

    Read More

    AM
    Andrew M.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    The multi rater survey system are an excellent tool for evaluation

    4

    Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Andrew, thank you for your review and comments. I have requested that our tech team investigate whether it is possible to provide functionality that will assist our clients to manage extreme scores from survey raters.

    Replied May 2016

    Read More

    ME
    Mazen E.

    Verified reviewer

    Management Consulting

    11-50 employees

    Used monthly for more than 2 years

    Reviewed August 2022

    Great Fit & Support For Our Needs

    5

    Multirater team has been extremely supportive and agile in adapting to our needs, and have also consulted us on certain requirement, which was very helpful.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The ease of use and customizability to match our needs.
    Cons:
    Our biggest challenge is that there are no Arabic language capabilities, which we had to work around.

    Vendor Response

    Hi Mazen, thank you for your feedback! We really appreciate the relationship we have built over the past few years and will certainly continue supporting your organization. Multilingual capability is currently in the development pipeline. We hope to introduce that shortly.

    Replied August 2022

    Read More

    MA
    Mohamed A.

    Verified reviewer

    Logistics and Supply Chain

    5001-10000 employees

    Used monthly for less than 2 years

    Reviewed July 2022

    I have been using Multirater Survey for 3 years,its a user friendly system

    5

    Its help us to groom our employees with profession competencies and the succession planning/Career path can be carried out in an efficient and accurate manner

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    As a logistic & transport company we are working with different type of employees and this system is very User Friendly and the Question bank questions are straightforward and easy to understand which helps the employees to provide us the accurate feedback
    Cons:
    What ever the features available fits our requirement

    Vendor Response

    Thank you for your feedback Mohamed, we are glad that our platform can support your organization's growth. We are especially grateful that many Logistics & Supply Chain organizations such as yourself, find our platform to be highly impactful.

    Replied August 2022

    Read More

    Lee-Anne's profile
    Lee-Anne H.

    Verified reviewer

    Professional Training & Coaching

    2-10 employees

    Used monthly for less than 6 months

    Reviewed January 2020

    Multirater Surveys

    4

    I have used Multirater surveys for Managers/Leaders wanting feedback on their leadership and also as part of the probation period. I have found their customer service to be outstanding. The demo and instruction initially provided was very thorough and whenever I have encountered a problem it has been answered on the spot. I have never had to wait for a response! I'm a big fan.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The ability to customise all the fields. The ability to preview the survey. The ability to set up templates to reuse later. I like that I didn't have to think of all the questions myself and could use the standard questions. Like the ability to get Net Promoter Scores
    Cons:
    That I have to scroll through and select all the recipients manually from the list.

    Vendor Response

    Thanks Lee-Anne. Appreciate your feedback. We are currently developing our new scheduling functionality to automate the process. We will be sure to let you know once this is live.

    Replied January 2020

    Read More

    GW
    Gary W.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    Benefits a'plenty!!

    5

    We have been utilising the Multirater Surveys for quite a few years and can confidently say that our organisation's strengths can be attributed to the evolving outcomes provided by the surveys be it at Management, Employee or at Customer level. Being a multi-sited business Multirater ensures we can cover the broad spectrum required to have our finger on the pulse with all business units and, importantly, it is very cost effective. We run most surveys annually and have found a consistency in responses over time that gives us the foundations for managing our people at all levels. This has led to an extremely low attrition rate amongst the workforce and multiple career advancements within the business, all of which enhance the bottom line.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Gary, thank you very much for your glowing endorsement. We look forward to continuing our contribution to the ongoing success of McPherson Wines

    Replied May 2016

    Read More

    DL
    David L.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    I have been using Multirater Surveys for 3 years, excellent system that is easy to use.

    5

    Pros: As an independent consultant working with a wide range of local and internationally based organisations, I find the feature of being able to customise the surveys excellent. This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in. The built in question bank is comprehensive with professionally developed probing questions. Designing a survey is simple and the administration of the site is straightforward and self -explanatory. Con's: Have not had any negatives using this survey.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    David, thank you for your valuable feedback. As a long term user of MRS we certainly appreciate you taking the time to review our survey platform.

    Replied May 2016

    Read More

    DW
    Danielle W.

    Verified reviewer

    Financial Services

    11-50 employees

    Used other for less than 6 months

    Reviewed November 2020

    Amazing software with a great support team

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Excellent support Ease of set up and automation of the program Confidence in the data and survey Question banks
    Cons:
    Nothing to note - it worked well for our business

    Vendor Response

    Thank you Danielle for your review.

    Replied November 2020

    Read More

    PB
    Peter B.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    An excellent tool for understanding the innate qualities and attributes of people

    5

    A series of detailed questions whose answers give greater insight into the drivers and behaviours of employees both current and prospective. I have found these tools particularly useful in driving successful change management and transformation within many different organisations. First rate service at an economic cost

    Ratings Breakdown

    5
    Ease of use
    4
    Customer support

    Vendor Response

    Peter, thank you for your review and your candid comments. Appreciate you taking the time to provide your feedback.

    Replied May 2016

    Read More

    Showing 1 - 10 of 14 Reviews

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