XM for Employee Experience 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

XM for Employee Experience

4.6

(80)

Pricing

Starting at $5,000.00 per year

About XM for Employee Experience

Qualtrics EmployeeXM is a human resource (HR) management solution that helps small to large enterprises collect feedback from employees using surveys. The centralized platform lets administrators grant access to specific users, create customizable dashboards, generate reports and gain insights into organizational performance using charts.

Qualtrics EmployeeXM allows businesses to create assessments, store employee data in an in-built directory and automatically add specific participants to projects. Users can deliver invitation links to participants via emails and send reminders through notifications, improving response rates on surveys. Additionally, it enables managers to collaborate on projects, record employee responses and import/export data in PDF formats.

Qualtrics EmployeeXM facilitates integration with various third-party applications such as Tableau, Salesforce, Adobe Analytics, Zendesk, Slack and more. Pricing is available on request and support is extended via phone and other online measures.

XM for Employee Experience Screenshots

XM for Employee Experience Pricing and Plans

Starting price: $5,000.00 per year

Free Trial

Free Version

Basic

$5,000.00

per year

No plan information available

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XM for Employee Experience Features

Popular features found in Employee Engagement
360 Degree Feedback
Benchmarking
Communication Management
Employee Recognition
Engagement Tracking
Gamification
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
More features of XM for Employee Experience
Action Management
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
Anonymous Feedback
API
Applicant Tracking
Assessment Management
Benefits Dashboard
Benefits Management
Career Development
Collaboration Tools
Commenting/Notes
Compensation Management
Competency Management
Configurable Workflow
Continuous Feedback
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Collection
Data Import/Export
Data Visualization
DEI Assessment
Electronic Forms
Electronic Signature
Email Reminders
Employee Database
Employee Engagement
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Reward Programs
Feedback Management
GDPR Compliance
Goal Setting/Tracking
Health Monitoring
Individual Development Plans
Manager-to-Employee Recognition
Mobile Access
Onboarding
Ongoing Performance Tracking
Online Benefits Enrollment
Orientation Workflow Management
Peer Appraisals
Performance Appraisal
Performance Metrics
Performance Review Management
Program Management
Progress Tracking
Question Library
Rater Selection
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Recruitment Management
Reminders
Reporting/Analytics
Reporting & Statistics
Review Cycle Tracking
Self Assessment
Self Service Portal
Skills Assessment
Succession Planning
Survey/Poll Management
Surveys & Feedback
Third-Party Integration
Third-Party Integrations
Training Management
Visual Analytics
Weighted Performance Measures
Workflow Management

XM for Employee Experience Integrations

Marketo Engage

Tray.io

Adobe Analytics

Slack

Zapier

Freshdesk

See all 37 integrations

XM for Employee Experience User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

29%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.3

Functionality

4.5

Amy G.

Verified reviewer

Higher Education

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed October 2018

The only survey builder I will use-- easy and trustworthy

Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.

Cons:

I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.

Julian V.

Verified reviewer

Higher Education

5001-10000 employees

Used monthly for more than 2 years

Review source

Reviewed February 2025

Easy to use, nice to look at, does not give me problems

It is really great, and I would definitely recommend it.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I liked that it was easy to navigate, looked great, and was appropriately powerful (i.e., did not crash on me several times).

Cons:

There was nothing that I disliked. It took a bit to fill out everything, but that was simply because there was a lot to be put in.

Reasons for switching to XM for Employee Experience

Doodle simply became too cumbersome to set up; and too cumbersome to scroll/select the desired responses from a participant view.

Shauna J.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed August 2025

Difficult to Navigate

While I eventually arrive at the data I'm looking for, the platform is extremely difficult to navigate. It has numerous areas that have to be configured and connected in order to work correctly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to drill into data that provides insights into the employee experience at our company through a variety of filters.

Cons:

Extremely difficult to navigate and configure the org hierarchy and the dashboard data. Qualtrics doesn't provide full service customer support but instead refers to a third party consulting firm to assist.

Reasons for choosing XM for Employee Experience

Others on the team thought this would be a better fit.

Reasons for switching to XM for Employee Experience

To have a more robust employee experience survey platform.

Morini M.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Get Real Feedback in Time

Ratings Breakdown

Ease of use

Functionality

Pros:

Supports interaction and engagement of employee and HR Helps in feedback collection Has feedback analytic and reporting capabilities

Cons:

The tool is expensive for small organizations.

Mason J.

Verified reviewer

Management Consulting

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed March 2025

Easy, Intuitive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up surveys and collect responses. System is pretty intuitive, doesn't require a lot of training to use effectively.

Cons:

Sometimes when collecting data from surveys, the order of multiple choice response will change, creating confusion when viewing multiple side by side.

Chloe K.

Verified reviewer

Research

10000+ employees

Used other for more than 2 years

Review source

Reviewed February 2020

Amazing! Like Google forms, but a million times better

This will make your business look so much more professional using qualtrics over other survey sites. You can also break down how you see the results after in pictures or exporting it as an excel chart to further analzye.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

My university uses this software for all surveys it sends out. It is so convenient and easy to use but is also customized to my University so every survey sent out from it looks very official.

Cons:

I have none! It is a great way to send out surveys.

Reasons for switching to XM for Employee Experience

required by my university.

Melvyn S.

Verified reviewer

Insurance

Used daily for more than 2 years

Review source

Reviewed March 2018

My experience was excellent

our users love it also

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One important think to us is the UI, and Qualtrics has a great ease of use for all of the users. We enjoy it.

Cons:

The one thing I like least is there are so many options sometimes I miss out on great features and functions.

Jason H.

Verified reviewer

Higher Education

1001-5000 employees

Used monthly for less than 2 years

Review source

Reviewed April 2018

Qualtrics 360 Empowers Employers to Effectuate Improved Morale Among Employees

Qualtrics 360 can be used by HR, of course; however, it as tons of utility in MBA cohorts and other programs where group work is crucial to the learning experience. When individuals attain feedback from their peers with whom they closely work, they can each make positive change for the betterment of the entire group.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Qualtrics 360 is an extra layer to an already fantastic product (Research Core by Qualtrics). Qualtrics 360 enables a company to quickly take the pulse of their workforce. Employees can assess their own skills and then receive feedback from their immediate team or others in their company with whom they frequently interact.

Cons:

I think the hardest part about using this product is managing the relationships between all the respondents. It seems like it should be straight forward to determine who would manage who or who can see what reports, but I found I had to think about it backwards a little bit to get it right. Perhaps it's how the terminology used, or how they word it.

Bobbi W.

Verified reviewer

Research

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed June 2021

Qualtrics EmployeeXM is great for gathering data

Qualtrics Employee XM is a great tool for collecting a variety of data.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We use Qualtrics EmployeeXM for its survey features, which allows us to effectively gather data from a variety of end users. It makes our lives much easier in data collection.

Cons:

My least favorite part of Qualtrics Employee XM was the learning curve that had to be overcome when first starting to use it. It's not always intuitive.

Emily T.

Verified reviewer

Human Resources

201-500 employees

Used daily for less than 6 months

Review source

Reviewed June 2018

Always Helpful Customer Service Calls

Easy data collection, lots of survey questionnaire functionality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Whenever I call customer service, I get a knowledgeable rep *quickly* on the phone who solves my issues. They are all very well-trained and well-versed in the platform.

Cons:

I wish it was a tad more user friendly, and the reporting out of it is not sufficient for my organizations needs, so we end up exporting the data, running our own crosstabs and filters, and creating out own graphs for reports.

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