Rely 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Rely

4.8

(13)

Pricing

Pricing available upon request

About Rely

Rely helps businesses capture, manage and report on workplace issues, guiding the team through a fair and compliant process, eliminating the guesswork and saving time. By using powerful analytics and data collection, Rely pinpoints trends and hotspots, giving valuable insights into the organization's dynamics and enabling teams to address underlying issues effectively.

Rely also lets administrators learn from past incidents and near misses. Leaders can share these valuable insights with the team, fostering a culture of continuous improvement.

Rely provides a safe platform for employees to report concerns, promoting open communication and trust. The system guides teams through the process, ensuring that they follow the organization's policies every step of the way. With certified guides, tasks, and integrations, you can conduct thorough investigations with confidence, ensuring fairness and consistency throughout.

By staying compliant with policies, Rely helps supervisors manage risks and protect the organization from legal and reputational pitfalls. Rely brings data, processes, policies, reports, and more into a centralized interface, making it easy to access and collaborate.

Rely Screenshots

Rely Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Rely Features

Popular features found in Incident Management
Alerts/Notifications
Audit Trail
Communications Management
Corrective and Preventive Actions (CAPA)
Investigation Management
IT Incident Management
On Call Scheduling
Safety Incident Management
Status Tracking
Ticket Management
Workflow Management
More features of Rely
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Anonymous Feedback
API
Approval Process Control
Assignment Management
Audit Management
Case Management
Case Notes
Categorization/Grouping
Chat/Messaging
Collaboration Tools
Commenting/Notes
Compliance Management
Configurable Workflow
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Management
Data Storage Management
Data Visualization
Document Management
Drag & Drop
Email Alerts
Email Management
Email Templates
Employee Database
Employee Management
Event Logs
Evidence Management
Forms Management
Incident Management
Incident Reporting
Intake Management
Interaction Tracking
Issue Auditing
Issue Management
Issue Tracking
Knowledge Base Management
Live Chat
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-Location
Performance Management
Policy Management
Prioritization
Process/Workflow Automation
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Records Management
Recurring Issues
Reminders
Reporting/Analytics
Reporting & Statistics
Risk Analysis
Risk Assessment
Role-Based Permissions
Rules-Based Workflow
Search/Filter
Secure Data Storage
Self Service Portal
SSL Security
Tagging
Task Management
Task Progress Tracking
Third-Party Integrations
Two-Factor Authentication
Web Forms

Rely User Reviews

Overall Rating

4.8

Ratings Breakdown

77%

23%

Secondary Ratings

Ease of Use

4.7

Value for money

4.9

Customer support

5.0

Functionality

4.6

Have you used Rely and would like to share your experience with others?

Kris D.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for less than 2 years

Reviewed January 2026

Visibility of issues in the workplace is valuable

Having all out cases in the one place and the ability for managers to make File Notes when they have informal discussions with their staff is a game changer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The uptake from employees to raise issues that they weren't previously raising. this has given us insight into some areas where there are issues with the team's culture.

Cons:

Sometimes the fact that a complainant can be anonymous becomes challenging as the complainant is expecting resolution of an issue without providing sufficient detail.

Vendor Response

Thank you for your feedback. Anonymous reports can pose a challenge if insufficient information is submitted. Utilising Rely's secure notification question in combination with the message board can allow for on-going communication even if the report is anonymous. Please reach out to the support team if you'd like to know more about this.

Replied January 2026

Ben H.

Verified reviewer

Sports

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

Game changer for sport

A game-changer for sport Australia! This platform has significantly reduced our reliance on spreadsheets and emails, providing a secure, transparent system for managing complaints and integrity matters. It's helped us shift from reactive case handling to proactive governance, supporting a real cultural change. A robust and accessible solution that aligns perfectly with best practice in sport. Highly recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reduces reliance on spreadsheets, emails, and ad hoc systems Provides a secure, transparent, and fit-for-purpose platform Enables consistent and efficient case management Supports proactive governance and cultural change Aligns with best practice in sports integrity Accessible and robust system for managing integrity matters

Cons:

Initial setup and onboarding may require time and training Change management needed to shift from legacy systems

Vendor Response

It's great to hear how much value Rely is providing. We love working with the passionate folks who work in Sports and hope we can keep delivering greater and greater value.

Replied October 2025

Maddy P.

Verified reviewer

Retail

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed April 2025

User friendly, simple, good platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, a source of truth, able to hold and display an appropriate level of detail. It is also displayed to look aesthetically pleasing and is the nicest to view of the platforms I work with

Cons:

Can be hard to navigate when new to the platform. Sometimes the options do not directly fit to what is required

Vendor Response

Thanks for your feedback Maddy. A member from our support team will reach out to learn more about where you felt the navigation was difficult.

Replied April 2025

Charlotte R.

Verified reviewer

Oil & Energy

201-500 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

Reliable and Intuitive

Rely is exactly what it markets itself as, it's a user-friendly end to end case management platform that improves organisational transparency & performance. Would definitely recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a very intuitive system, easy to use, the service is fantastic! The best aspect of Rely is the live chat function, you can ask a question and will receive a response in minutes.

Cons:

The Rely Case Management System is the best I've ever used, I can honestly say that I have no comment to provide regarding what I like least.

Vendor Response

Thanks so much, Charlotte. Terrific to hear Rely is hitting the mark and is making your work easier.

Replied June 2025

Connie S.

Verified reviewer

Mental Health Care

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed May 2025

Solution focused with the right available support.

I felt supported and this was important for customer experience. Loved the growth mindset and potential opportunities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] The Rely team was solution focused and was available to guide and assist throughout the whole process, keeping it simple.

Cons:

Still early stage and therefore there were some features that are "not yet" available, but possible for future development!

Vendor Response

Thanks for your feedback. We'd love to hear what features you felt were not yet available. Feel free to reach out to our live chat or send an email to support@relyplatform.com

Replied May 2025

Lisa O.

Verified reviewer

Supermarkets

501-1000 employees

Used weekly for less than 6 months

Reviewed September 2025

Game Changer

Rely has been great with their training, super prompt & friendly with all enquiries & I would recommend the product to anyone in need of an anonymous reporting portal. We use it primarily as a Whistleblower platform now. We will transition our Workcover & internal investigations to Rely in the near future. The reporting, transparency and collaboration will be a game changer for the HR team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

True Anonymity, it is super secure & feels very safe for any issues. Gamechanger in terms of reporting & progress of cases. The visibility & status is so important. Plus the ease of use for both administrators and reporters alike.

Cons:

I like everything to be honest, I haven't had any issues. I am keen to test the HR function that has recently been released.

Vendor Response

Thanks for much for the kind words. We're excited about the new features too and can't wait to see how they can provide you and your team value.

Replied October 2025

Lucy Q.

Verified reviewer

Hospital & Health Care

201-500 employees

Used weekly for less than 6 months

Reviewed September 2025

This is a case management game changer

Team was really helpful, supportive and responsive. Really liked being able to simply customise for our use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform provides ease of use, Value for Money. It solved our tracking and collaboration problems

Cons:

Hard to say as the process to get setup was very quick and smooth. Having time to really get to grips with full functionality.

Vendor Response

Lucy, you and your team have been terrific to work with. Your collective passion and effort is a big reason why set-up was a breeze. Please be sure you reach out to the Rely support team if you have any questions or need further help.

Replied October 2025

Alicia S.

Verified reviewer

Civic & Social Organization

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Efficient and Secure Case Management for HR Issues

Rely has significantly improved the way HR issues are managed, bringing greater transparency, consistency, and compliance to workplace investigations. Its ability to track and manage cases efficiently, coupled with strong security measures, makes it a reliable choice for HR professionals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rely has been a valuable tool for managing HR issues, offering an intuitive and user friendly interface that simplifies case tracking and resolution. The platform also provides strong data driven insights, helping identify trends and mitigate risks before they escalate.

Cons:

The reporting function, though useful, would benefit from greater flexibility to customise data exports more precisely.

Maryanne S.

Verified reviewer

Sports

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed February 2025

Secure and user friendly

The customer support team is always responsive and knowledgeable. Rely has become a valuable tool for our organisation, and I highly recommend it to any organisation looking to secure their case management and provide confidence to reporters that their information is being stored securely.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been using the Rely platform for a few months now and have been impressed with its features. The rely platform ensures confidential and sensitive information is reported securely. The team at Rely are friendly, professional and responsive and I have been impressed with the quality of customer service I've received. Particularly helpful is the live chat where you can receive answers promptly. I also appreciated how the team listened to my feedback on a feature and then made huge improvements to it, making it more efficient for me to work with external partners.

Cons:

Not a con as I believe Rely is working on this already - I look forward to when Rely offers a feature to search for a person's name that may be involved in historical matters.

Vendor Response

Thanks so much for your feedback Maryanne. We look forward to continuing to listen to the feedback of terrific customers like yourself, and making Rely even more valuable for your team.

Replied February 2025

Kati R.

Verified reviewer

Wholesale

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

Great Platform