Rungway 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Rungway

4.9

(11)

Pricing

Pricing available upon request

About Rungway

Rungway is an employee listening platform that helps enterprise HR and internal comms leaders connect with hard-to-reach pockets of employees. The software provides in-the-moment touch points with people to create real-time and two-way dialogue and capture the authentic employee voice.

Rungway includes an always-on platform for discussion alongside a managed service to:

Facilitate always-on two-way dialogue
Capture emerging employee issues as they happen
Identify common themes instantly
Provide industry and peer benchmarks

The platform lets stakeholders within the organization ask a question, provide feedback, or voice a concern at any time with the protection of anonymity. Administrators can guide sensitive content, such as people issues, to the right party to create a safe space for employees, leaders, and the company as a whole. It lets managers identify and report on what matters most to employees so leaders always know what to prioritize and why.

Rungway Screenshots

Rungway Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Rungway Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of Rungway
360 Degree Feedback
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Activity Tracking
Ad hoc Reporting
Alerts/Escalation
Alerts/Notifications
Anonymous Feedback
Approval Process Control
Audit Trail
Benchmarking
Business Coaching
Case Management
Chat/Messaging
Client Management
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Customizable Fields
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Email Reminders
Employee Communities
Employee Engagement
Employee Onboarding
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
FDA Compliance
Feedback Management
HR Management
ISO Compliance
Knowledge Management
Learning & Development
Life Coaching
Manager-to-Employee Recognition
Mass Notifications
Mentor/Coach Matching
Mobile Access
Mobile App
Mobile Survey
Monitoring
Multi-Channel Distribution
Multi-Language
Multi-Location
Negative Feedback Management
Peer-to-Peer Recognition
Progress Tracking
Pulse Surveys
Question Branching
Question Library
Question Piping
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Response Quotas
Response Validation
Risk Management
Scheduled Messaging
Search/Filter
Self Service Portal
Sentiment Analysis
Single Sign On
Social Recognition
Survey Builder
Surveys & Feedback
Third-Party Integrations
Visual Analytics
Visual Notifications

Rungway Integrations

Microsoft Teams

Domo

Slack

Rungway User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

5.0

Functionality

4.5

Have you used Rungway and would like to share your experience with others?

Verónica O.

Verified reviewer

Marketing and Advertising

10000+ employees

Used weekly for less than 6 months

Reviewed September 2023

Great platform to bring people together

When we started using Rungway and employees understood its value, it turned out to be a great tool for having better, easier, faster communication with everyone in the organization.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We are transitioning, and Rungway has become one of the best ways to cope with change and bring people together, especially with leaders: They are now more accessible to all employees, facilitating communication, transparency, and psychological safety.

Cons:

Sometimes UX is not as intuitive as it should. We are so accustomed to social media that we want to use Rungway as if it were Facebook or Instagram, which of course is not, but navigation is sometimes a bit complicated.

Vendor Response

Hi Verónica, thank you for leaving us a review. It's great to hear Rungway has helped during a period of organisational change. In terms of improving the UX of the platform, this is something we are currently working on so stay tuned!

Replied September 2023

Angharad M.

Verified reviewer

Capital Markets

1001-5000 employees

Used daily for more than 2 years

Reviewed September 2023

Does everyone feel safe to speak up?

The team are incredibly engaging and knowledgeable about how the data can help understand what's going on in your business, and why certain sectors might compare or differ. It's useful to benchmark how we we're doing but also internally to see where pockets of the business differ in understanding or culture. A wealth of information that they are incredibly good at pulling insight from with you as a client.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I most like the clear focus on data that's useful to understand how different demographics feel. Especially those demographics that feel more compelled to anonymise and potentially therefore, feel less psychological safety. This help build an understanding on where we need to work to improve.

Cons:

I can't think of any right now to be honest.

Vendor Response

Hi Angharad, thanks for leaving such a positive review.

Replied September 2023

Hannah G.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Reviewed September 2023

A great platform to support employee engagement

The platform supports employee communications by giving insight into what topics are on employees minds and what concerns they have. This allows the team to tailor communications to support these needs and provide additional support to topics that need additional explanations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provides a safe environment for employees to ask questions and raise concerns. I also allows for timely discussions from all employees within the business.The moderation tool supports sensitive discussions to be held until the business specialist has the correct information/answer to share.

Cons:

I wasn't part of the initial implementation team however I am now responsible for monitoring the discussions. It would be good if some generalist questions can be sent back to the user with an initial response/contact appose to going live on the wall. e.g asking for air con to be turned down.

Vendor Response

Thanks so much for this helpful review. Did you know all questions can be discussed privately with the poster before they appear on the feed? We'll get your customer contact to get in touch and show you how this works. Team Rungway

Replied September 2023

Alan R.

Verified reviewer

Environmental Services

10000+ employees

Used daily for more than 2 years

Reviewed September 2023

Excellent tool for engagement and recognition - its fast become fundamental to our approach

Overall experience has been massively positive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and ability to use in real time, along with the ability to reach large numbers of people quickly. The anon feature gives those a voice who may not otherwise speak up or use such a tool, and it gives us a real "warts and all" view of what people are thinking. The data analytics are excellent and the support from the entire Rungway team is exceptional.

Cons:

There isn't anything specific I would want to be done differently - the system gives us exactly what we need.

Vendor Response

Hi Alan, Thanks so much for leaving us a review and for your kind comments about the team.

Replied September 2023

Nick P.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for more than 2 years

Reviewed September 2023

Giving employees a direct voice

Rungway has been great at enabling a broader section of employees to voice concerns directly or ask questions without fear of embarrassment or fear of being singled out. It's been great for that and well supported by Rungway. It does take time though. You can can get multiple queries / comments a week and providing considered responses does take up resource.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and it's well moderated and controlled. We can filter questions and comments and respond privately. It allows for flexible responses according to nature of the comment. It also means a wider range of employees have a direct voive and can ask questions or make points without fear of being singled out.

Cons:

It would be good if questions could be more easily categorised. To be fair we probably can we we don't at present. Sometimes the ability to post anonymously means we get aggressive and personal emails, but we can respond privately to ask they re-phrase before it's posted publicly.

Vendor Response

Thanks so much for this helpful review. Our upcoming release has a new categorisation feature which we will make sure you have sight of.

Replied September 2023

Harriet C.

Verified reviewer

Facilities Services

10000+ employees

Used monthly for less than 12 months

Reviewed August 2023

Great, intuitive product that has made engagement more accessible to all

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user experience of the portal is excellent, from a very easy log in, to a seamless survey entry. We have received great feedback on how easy the survey was to complete, which i think certainly contributed to us recording our highest response rate to date.Having full access to personalised results has been game changing for us as an organisation. Being able to empower so many leaders with such rich data and meaningful insights has made the action and improvement planning so much easier. I have no doubt this will enable us to reach higher levels of engagement in our future surveys.

Cons:

None that come to mind at the moment, overall we have found Rungway’s product to suit our business needs more than our previous provider.

Vendor Response

Thanks for your generous review, Harriet. We're so glad our data and insights have been able to be a game changer for you. Speak soon.

Replied September 2023

Alice T.

Verified reviewer

Financial Services

51-200 employees

Used monthly for more than 2 years

Reviewed September 2023

Excellent survey system

Rungway is an excellent platform for us to regularly get feedback from our staff body on a whole range of issues, from the important to the more mundane. It is easy to use and we have high engagement scores with the survey functionality across our staff body.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The customer service we get from Rungway is excellent, and over time they have helped us to launch a number of personalised full staff surveys and given us some incredibly insightful analytics. We regularly use the product to launch short pulse surveys, and from an internal communications perspective it is useful to have a platform for people to anonymously talk with us.

Cons:

We don't use all of the core functionality (our teams prefer to be open in their communications rather than anonymous!) It is also hard for us to get a read on how our data compares with comparator organisations.

Paul W.

Verified reviewer

Environmental Services

10000+ employees

Used daily for less than 2 years

Reviewed September 2023

Excellent product!

Transformative to our business. It has modernised the way we communicate to align us to societal shift.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Anonymous feature encourages employee engagement. Excellent customer support from Rungway team.

Cons:

I find the approval system (after moderation, to the feed) could be improved (I know plans are in place)

Vendor Response

Hi Paul, thanks for taking the time to leave a review. I believe your "approver" feedback has already been sorted!

Replied September 2023

Rachel H.

Verified reviewer

Facilities Services

10000+ employees

Used monthly for less than 12 months

Reviewed September 2023

Excellent platform for measuring colleague engagement

Excellent. Would highly recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use survey- clear and simple for people to follow and was well received by our colleagues. We saw an increase in participation rates this year in survey take up. We haven't yet used the always on function but we have been shown several demos and again looks clear and simple and help us to more regularly pulse our people so that we can unearth problems quicker and find solutions. Rungway team are fabulous! So helpful and accommodating and provided an excellent report on our survey findings.

Cons:

That there isn't anywhere for our colleagues to host their action/ improvement plans from the survey on the platform

Reasons for choosing Rungway

A better deal and a slicker, more easy to use product

Vendor Response

Thanks for leaving us such a positive review, Rachel!

Replied September 2023

Julie M.

Verified reviewer

Facilities Services

10000+ employees

Used monthly for less than 12 months

Reviewed September 2023

Employee Engagement tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team at Rungway have partnered with us to implement their employee engagement tool seamlessly into our organisation, dealing with our last minute requests and changes with true professionalism. The insights gained from our employee survey have been invaluable to us.

Cons:

The tool is extremely easy to use, nothing negative to say

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