Addigy 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Addigy

4.6

(14)

Pricing

Pricing available upon request

About Addigy

Addigy is a patch management software designed to help businesses and educational institutions manage the deployment, configuration and performance of all Apple devices across the organization. Using the administrative dashboard, IT teams can grant access permissions to specific users and receive automated alerts about issue tickets.

Addigy allows enterprises to enroll new devices on the platform and configure mobile device management (MDM) policies in compliance with industry regulations. Administrators can filter devices by policies or asset information, export data and view installed applications on a centralized platform. Additionally, it lets users run commands on specific devices and generate executive reports.

Addigy offers integration with Stripe, which enables businesses to view receipts and manage billing operations. Pricing is available on monthly subscriptions and support is extended via phone, email, documentation and other online measures.

Addigy Screenshots

Addigy Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Addigy Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of Addigy
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Application Management
App Management
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automatic Patch Deployment
Automatic Scans
Automatic User/Device Recognition
Billing & Invoicing
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Customizable Branding
Customization
Dashboard
Data Import/Export
Data Management
Deployment Management
Device Enrollment
Device Management
Endpoint Management
Enrollments/Onboarding
Event Logs
For MSPs
Inventory Management
IT Asset Management
IT Asset Tracking
IT Reporting
Knowledge Management
Maintenance Management
Mobile Access
Monitoring
Network Monitoring
Network Security
Network Wide Management
Password Management
Patch Management
Patch Prioritization
Patch Testing
Performance Metrics
Policy Management
Problem Management
Procurement Management
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remediation Management
Remote Device Locking
Remote Monitoring & Management
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Requisition Management
Scheduling
Security Management
Security Tools
Self Service Portal
Service Level Agreement (SLA) Management
Single Sign On
Software Management
SSL Security
Supplier Management
Support Ticket Management
Synchronization Scheduling
Task Management
Third-Party Integrations
Two-Factor Authentication
Uptime Reporting
Usage Tracking/Analytics
User Management
Vulnerability Scanning
Wireless Internet Access Control
Workflow Management

Addigy Integrations

Freshdesk

Zendesk Suite

IT Glue

Autotask PSA

ConnectWise PSA

BrightGauge

See all 11 integrations

Addigy User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

36%

Secondary Ratings

Ease of Use

4.2

Value for money

4.7

Customer support

4.6

Functionality

4.6

Mike C.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Reviewed August 2022

Simple, efficient device management.

Top notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Able to view all assets under a single pane of glass type environment. Reports are easily and quickly compiled

Cons:

nothing really. The entire system is simple to use and provides the best options for managing our client assets.

Reasons for choosing Addigy

Simple interface, remote support tools for connecting quickly to our client assets. Efficient process for updating 3rd party applications, as well as the ability to quickly create policies and MDM configurations.

jp G.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed August 2022

MSP Friendly MDM Solution for Mac

Addigy allows us to manage a large number of computers with few people. Being able to setup procedures for multiple clients in one interface is extremely valuable. This allows us to apply the work we do for one client to others easily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve used Addigy for 5 years. We were using JAMF before. We like that Addigy allows us to manage multiple clients from one login. Addigy has matured enough that there are resources for almost any mainstream app or workflow. This means if you want to do something, odds are there are resources already posted. If there aren’t, support has been very helpful. We also did ACE certification which helps keep up credentials for the Apple Consultant’s network. We’ve taken the course twice - certifications expire after 2 years - and have enjoyed the progress Addigy has made in their product each time. Addigy has a few updates planned that will allow us to more easily manage our client's Macs. Addigy has also streamlined their interface which helps.

Cons:

While support is great, the follow-up I’ve gotten from the trainers has been inconsistent. I've emailed on questions we went' over during the course and received no response.

Reasons for switching to Addigy

JAMF Pro is best in class for Mac management. However, they are not MSP friendly in the least.

Delaney S.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed July 2023

Addigy

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It has a nice UI and a lot of available training.

Cons:

It can be really hard to navigate to get what you REALLY need.

Matt L.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Addigy - Mac Management with vision for future of PaaS and device impermanence

What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead inception to 10 years down the road in partner relationships. I cannot name another organization that partners as deeply for our success as Addigy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The overall structure is perfect. The company has deep connections inside apple and make MDM management near perfect. The authentication add ins and auth policies allow for seamless adoption of Azure AD across multi platform devices, Windows, Mac, iOS devices, etc. This allows for the executives of organizations whom often own the mac devices, to receive the same support and extensibility of automation as their windows brethren. Simply put it is well organized, well executed, and the vision is way in the future with things like deep PaaS integration and normalization of data so that reporting is universal!

Cons:

Some of the hierarchal settings could use more work, as well as the UI filtering based on security roles. Other than that, most of the gripes are the scalability of the Apple policies themselves, which is actually a positive, in that Addigy does a great job managing some of the heavy handed policies from Apple. One example is the alerting that gets created each time apple updates their TOS. It doesn't scale well but no one does with that.

Reasons for choosing Addigy

The people at the company. Addigy screamed partnership from minute one.

Reasons for switching to Addigy

Scalability primarily. Some component of us not wanting to own the infrastructure and management of the apple relationship as well. We wanted to grow, and in order to do so we had to have scale from a Mac perspective to serve the needs of executives and high salaried employees that want to adopt cloud resources in the same identity base as their windows counterparts.

Sven V.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Reviewed August 2022

Addigy makes life easier!

Addigy makes it very simple to deploy new machines into an environment, while also providing advanced options for when I need more customization. The solution truly is the best of both worlds for my Mac endpoints.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Addigy's MDM is lightning-fast and works seamlessly with all the macOS and iOS products i've encountered. The policies were recently revamped to make them even easier to manage (thanks!). I love that I can push custom apps to workstations, and all I have to do to onboard a new workstation is to install the Addigy agent.

Cons:

Addigy has an opportunity to improve their monitoring tools. While they are great when reporting when I request to be informed if a server goes offline, the ticket does not auto-close if it comes back online. Also, it seems to hoard old version of software in their local repository on the workstations, which could fill up space, but that could be an issue on my end not knowing how to automate cleanup.

Reasons for choosing Addigy

Pricing, Reviews, and usage within an MSP

Reasons for switching to Addigy

Kaseya is not as powerful at remote management of macOS products, nor does it provide an MDM solution

Alan I.

Verified reviewer

Internet

11-50 employees

Used daily for more than 2 years

Reviewed November 2022

Zero to MDM with minimal fuss

We needed an MDM solution because of COVID and the lockdown. Looking at various products none of them came with the ease of use that Addigy has. We found with a few quick calls and discussions we were able to move from a completely face to face device setup to a completely remote setup and management. Since then the service has only improved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Addigy once set up has been easy to maintain. The support desk is always very helpful. The product has evolved since our first use to become even better.

Cons:

The initial learning curve of using MDM was quite a challenge and I find that most often Addigy can do far more than we are trying to achieve. The restructuring of the interface can sometimes be a little confusing until you realise why they have moved a feature or report.

Reasons for choosing Addigy

I had calls and trials with various vendors. Addigy gave me full access to their academy while I was evaluating and the product seemed far easier to use when introducing MDM policies to our company.

Vendor Response

Thank you for choosing Addigy, Alan. We're glad to have you as part of our community and appreciate your feedback. Our team is constantly working to improve the product and provide the best possible experience for our users. COVID has posed unique challenges for businesses all over and we're happy that we could help you overcome them. If you ever need assistance with anything, please don't hesitate to reach out to us. We're always here to help.

Replied November 2022

Becky K.

Verified reviewer

Primary/ Secondary Education

201-500 employees

Used daily for less than 2 years

Reviewed November 2022

Convenient Software to Manage Devices

We are a school that over Covid went from about 150 devices on our campus to over 900. We previously did all maintenance and set up manually or through large charging carts that we could do 30 devices at a time, but it would be lengthy. The most significant benefit is that now, when we update and set up devices for the next school year, one person can get through and do it all within a few weeks, as opposed to the months it would take without the software. There is no more manually adding each app for each device. I have the devices set up for which policy they are in, and as soon as I connect them to the internet, they start loading all apps within that policy and all the restrictions are set.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like best about Addigy is that it easily syncs with Apple School Manager and pulls any devices we purchase into the main (Parent Policy). This allows me to set up and track each device as soon as they are connected to the wifi. We manage over 900 devices, so it also is great that I can organize devices into separate policies to keep track of them and push software and updates to specific ones. We also have loaner devices, and the Lost Mode feature allows me to lock the screen, display a message and make it ding so that the person knows to bring it back at the end of the day. I have found that their support is responsive and generally is able to solve or help me work through solving the problem I have.

Cons:

All of the devices we manage in Addigy are iPads. It seems like some functions are only available for MacBooks which is disappointing but could be more of an Apple problem instead of Addigy. Some of the help articles are great, but many are written in a manner that you have to have more than a basic knowledge of Apple devices to use. At times, I have used multiple help articles and still reached out to support to figure out what I was trying to do.

Vendor Response

Thank you for your kind words, Becky! We're glad to hear that Addigy is working well for you and your team. We appreciate your feedback on our support team, and we'll pass along your compliments. Our goal is always to provide prompt and helpful support to our users. Thanks again for choosing Addigy!

Replied November 2022

Jason D.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Reviewed August 2022

Addigy Mac Management

Addigy has been great since day 1 and we wouldn't be able to service our customers the same using any other product. Addigy has given us the tools to make the most out of what we do everyday and support our clients for their every need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing support, a dedicated community and a team willing to work with you on anything you need. Truly a large service with a small community feel that will make you believe that your voice and what you need matters!

Cons:

Some systems seem to be redundant, such as updates and software deployment, but overall nothing seems to be lost anywhere.

Reasons for switching to Addigy

Addigy made a lot of work easier for us

Verified

Reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Jamf, what the crap is Jamf?!

Ratings Breakdown

Ease of use

Functionality

Pros:

Need to take control of your Apple devices? Don't want to spend six million dollars on Jamf and all its stuff? Go with Addigy! It's super awesome and provides all the great things that Jamf does but does it for a fraction of the cost and in an easy-to-use interface. Setting up is a breeze and management is just as simple. Addigy has been invaluable for us to gain some control over our Apple products. Highly recommend this one.

Cons:

I have no cons about Addigy. I just wish I were slightly smarter and could dial up a script in no time flat like some of the Addigy boys can.

Verified

Reviewer

Computer Software

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed January 2018

Best solution for managing lots of Macs

saving time, keeping every machine up to date and compliant

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has saved us tons of time in deploying software, keeps all our machines up to date by pushing updates, and keeps security settings consistent across all 200+ of our Macs

Cons:

Console can be confusing to navigate, lots of work still to do with making it more intuitive. CEO was very pushy while we where trialing it.

Vendor Response

We are glad you find our deployment capabilities valuable. Expect large UI/UX advancements this year, we are very focused on refinement. Thank you again for your business, and be sure to continue providing ongoing feedback directly to us.

Replied January 2018

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