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Smartly.AI

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Overview

Smartly.AI 2026: Benefits, Features & Pricing

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  • Overview
  • Screenshots
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Top Alternatives Preview

Overview

Smartly.AI
Smartly.AI
4.2
(6)

Pricing

Starting at €199.00 per month

About Smartly.AI

Smartly.AI is a cloud-based and on-premise platform that allows non-technical teams to quickly build powerful bots using a no-code drag-and-drop visual editor.

Smartly.AI Screenshots

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Smartly.AI Pricing and Plans

Starting price: €199.00 per month
Free Trial
Free Version

Basic

199.00

usage based, per month

No plan information available

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    Smartly.AI Features

    • Popular features found in Conversational AI Platform
      Chatbot
      Code-free Development
      Intent Recognition
      Live Chat
      Multi-Language
      Pre-Configured Bot
      Speech Recognition
    • More features of Smartly.AI
      Activity Dashboard
      AI/Machine Learning
      Alerts/Escalation
      API
      Chat Transcript
      Customizable Branding
      Drag & Drop
      Feedback Management
      For Developers
      Knowledge Base Management
      Lead Capture
      Monitoring
      Multi-Channel Communication
      Multi-Channel Management
      Natural Language Processing
      Natural Language Search
      Performance Metrics
      Real-Time Analytics
      Reporting/Analytics
      Reporting & Statistics
      Search/Filter
      Sentiment Analysis
      Social Media Integration
      Surveys & Feedback
      Third-Party Integrations
      Visual Analytics

    Smartly.AI Integrations

    WhatsApp
    WhatsApp
    Twitter/X
    Twitter/X
    RingCentral Engage Digital
    RingCentral Engage Digital
    Messenger
    Messenger
    Crisp
    Crisp

    Smartly.AI User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    17%

    4

    83%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.6

    Customer support

    4.8

    Functionality

    4.3

    Have you used Smartly.AI and would like to share your experience with others?

    TA

    Thomas Mendo'o A.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed March 2020

    highly intuitive

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It was easy to get started. The organization of the bot in modules facilitates team collaboration and contributes to the achievement of their objectives in terms of detecting intentions.
    Cons:
    Implementing a WhatsApp channel would allow us to reach more people.

    Vendor Response

    Thank you Thomas. Means a lot from a big data and chatbot expert like you!

    Replied March 2020

    Read More

    Malo's profile

    Malo L.

    Verified reviewer

    Information Technology and Services

    10000+ employees

    Used daily for less than 6 months

    Reviewed November 2022

    Smartly, éditeur de chatbot en Low Code

    4

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Créer un bot performant, sans écrire une ligne de codeAlgorithme se présente sous carte mentaleNLU super performant, avec beaucoup de langues disponibles
    Cons:
    Besoin d'une courte formation pour prendre en main le logiciel. Dispo au Virtual Agent Skill Center chez Orange Innovation : [CONTENU SENSIBLE]

    Reasons for choosing Smartly.AI

    Car smartly est bien plus poussé au niveau de son NLU.Il est aussi largement devant pour des défis de maintenance

    Read More

    JD

    Joachim D.

    Verified reviewer

    Telecommunications

    10000+ employees

    Used daily for more than 2 years

    Reviewed November 2022

    Produit retenu pour nos solutions internes et B2B

    4

    Une équipe restreinte mais tous sont à l'écoute de nos besoins et de nos interrogations, chacun sur son domaine d'expertise avec des réponses rapides et des solutions concrètes.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    La solution Smartly.ai nous permet de développer très rapidement des fonctionnalités de Chatbot.La réactivité pour prendre en compte des demandes d'évolution et la qualité d'écoute nous permettent d'être agile pour nos besoins propres et ceux de nos clients.Le développement sans code permet à des fonctions métiers d'être rapidement autonome pour créer leur Bot.
    Cons:
    L'instance est victime de son succès et nous attendons avec impatience des possibilités accrues de scalabilité qui nous permettrait de croitre encore plus vite.

    Reasons for choosing Smartly.AI

    Un bon rapport qualité prix et une équipe disponible et agile

    Read More

    WE

    Wafaa E.

    Verified reviewer

    Banking

    10000+ employees

    Used daily for more than 2 years

    Reviewed November 2022

    Simple à utiliser

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    L'ergonomie de la plateforme est top.Architecture Master.Liberté pour créer et gérer les bots.Possibilité de déployer les bots sur différents canaux (site, app mobile, réseaux sociaux, google assistant,...)
    Cons:
    J'aurais aimé que le logiciel offre aux utilisateurs la possibilité de choisir le NLP adapté leur besoin.

    Read More

    NZ

    Nassima Z.

    Verified reviewer

    Banking

    10000+ employees

    Used weekly for less than 2 years

    Review source

    Reviewed November 2022

    bel outil chatbot

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    outil simple à utilisergestion fluide des montées de version compatible avec plusieurs canauxBon support de l'équipe
    Cons:
    choix et parametrage des classifieursQuelques fonctionnalités pourraient être parametrables sur l'outil pour plus de facilié

    Read More

    DC

    Dimitri C.

    Verified reviewer

    Management Consulting

    1001-5000 employees

    Used weekly for less than 2 years

    Review source

    Reviewed February 2020

    Logiciel efficace

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    simplicité d'utilisation et excellent support des équipes
    Cons:
    Le risque de conflit est élévé et parfois difficile à identifier.

    Read More

    Showing 1 - 6 of 6 Reviews

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