Smartly.AI 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
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Overview

Smartly.AI

4.2

(6)

Pricing

Starting at €199.00 per month

About Smartly.AI

Smartly.AI is a cloud-based and on-premise platform that allows non-technical teams to quickly build powerful bots using a no-code drag-and-drop visual editor.

Smartly.AI Screenshots

Smartly.AI Pricing and Plans

Starting price: €199.00 per month

Free Trial

Free Version

Basic

€199.00

usage based, per month

No plan information available

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Smartly.AI Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Smartly.AI
Activity Dashboard
AI/Machine Learning
Alerts/Escalation
API
Chat Transcript
Customizable Branding
Drag & Drop
Feedback Management
For Developers
Knowledge Base Management
Lead Capture
Monitoring
Multi-Channel Communication
Multi-Channel Management
Natural Language Processing
Natural Language Search
Performance Metrics
Real-Time Analytics
Reporting/Analytics
Reporting & Statistics
Search/Filter
Sentiment Analysis
Social Media Integration
Surveys & Feedback
Third-Party Integrations
Visual Analytics

Smartly.AI Integrations

Twitter/X

RingCentral Engage Digital

Messenger

Crisp

Smartly.AI User Reviews

Overall Rating

4.2

Ratings Breakdown

17%

83%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.8

Functionality

4.3

Have you used Smartly.AI and would like to share your experience with others?

Thomas Mendo'o A.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2020

highly intuitive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to get started. The organization of the bot in modules facilitates team collaboration and contributes to the achievement of their objectives in terms of detecting intentions.

Cons:

Implementing a WhatsApp channel would allow us to reach more people.

Vendor Response

Thank you Thomas. Means a lot from a big data and chatbot expert like you!

Replied March 2020

Malo L.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 6 months

Reviewed November 2022

Smartly, éditeur de chatbot en Low Code

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Créer un bot performant, sans écrire une ligne de codeAlgorithme se présente sous carte mentaleNLU super performant, avec beaucoup de langues disponibles

Cons:

Besoin d'une courte formation pour prendre en main le logiciel. Dispo au Virtual Agent Skill Center chez Orange Innovation : [CONTENU SENSIBLE]

Reasons for choosing Smartly.AI

Car smartly est bien plus poussé au niveau de son NLU.Il est aussi largement devant pour des défis de maintenance

Joachim D.

Verified reviewer

Telecommunications

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Produit retenu pour nos solutions internes et B2B

Une équipe restreinte mais tous sont à l'écoute de nos besoins et de nos interrogations, chacun sur son domaine d'expertise avec des réponses rapides et des solutions concrètes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La solution Smartly.ai nous permet de développer très rapidement des fonctionnalités de Chatbot.La réactivité pour prendre en compte des demandes d'évolution et la qualité d'écoute nous permettent d'être agile pour nos besoins propres et ceux de nos clients.Le développement sans code permet à des fonctions métiers d'être rapidement autonome pour créer leur Bot.

Cons:

L'instance est victime de son succès et nous attendons avec impatience des possibilités accrues de scalabilité qui nous permettrait de croitre encore plus vite.

Reasons for choosing Smartly.AI

Un bon rapport qualité prix et une équipe disponible et agile

Wafaa E.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Simple à utiliser

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

L'ergonomie de la plateforme est top.Architecture Master.Liberté pour créer et gérer les bots.Possibilité de déployer les bots sur différents canaux (site, app mobile, réseaux sociaux, google assistant,...)

Cons:

J'aurais aimé que le logiciel offre aux utilisateurs la possibilité de choisir le NLP adapté leur besoin.

Nassima Z.

Verified reviewer

Banking

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed November 2022

bel outil chatbot