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Square Messages

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Overview

Square Messages 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Square Messages
Square Messages
4.0
(1)

Pricing

Starting at $10.00 per month

About Square Messages

Through web, email, and text messaging Square Messages makes it easy for businesses to communicate with customers and colleagues. Square Messages is a communications platform designed to keep your customer communication in one place to rack conversations, and provide a receipt system to communicate with your customers. Square Messages is free and can integrate with other Square products such as Square Point of Sale (POS) and Square Marketing

Square Messages Screenshots

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Square Messages Pricing and Plans

Starting price: $10.00 per month
Free Trial
Free Version

Basic

$0.00

No plan information available

    Plus

    $10.00

    per month

    No plan information available

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      Square Messages Features

      • Popular features found in Live Chat
        Autoresponders
        Canned Responses
        Chat/Messaging
        File Sharing
        Mobile Access
        Multi-Channel Communication
        Real-Time Notifications
        Support Ticket Management
        Third-Party Integrations
        Transcripts/Chat History
        Transfers/Routing
      • More features of Square Messages
        Interaction Tracking
        Real-time Consumer-facing Chat

      Square Messages Integrations

      Square Payments
      Square Payments
      Square for Restaurants
      Square for Restaurants
      Square Point of Sale
      Square Point of Sale
      Square Online
      Square Online

      Square Messages User Reviews

      Overall Rating

      4.0

      Ratings Breakdown

      5

      0%

      4

      100%

      3

      0%

      2

      0%

      1

      0%

      Secondary Ratings

      Ease of Use

      5.0

      Value for money

      4.0

      Customer support

      5.0

      Functionality

      5.0

      Have you used Square Messages and would like to share your experience with others?

      SS

      Savannah S.

      Verified reviewer

      Health, Wellness and Fitness

      2-10 employees

      Used weekly for less than 12 months

      Review source

      Reviewed October 2025

      square chat

      4

      Ratings Breakdown

      5
      Ease of use
      4
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      What I liked most about square messages was Customer support and chat was able to help customers better.
      Cons:
      What I didn’t like about messages and email is sometimes they wouldn’t even pop up and I wouldn’t see them in time.

      Read More

      Showing 1 - 1 of 1 Reviews

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