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STAMP

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Overview
STAMP

STAMP 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

STAMP
STAMP
4.9
(8)

Pricing

Starting at $3,000.00 per year

About STAMP

STAMP is an employee engagement software designed to help businesses collect and analyze customer feedback, company data and industry dynamics to retain customers. The platform enables managers to quantify gaps across statement metrics according to categories.

Operators can use artificial intelligence to track business performances over time and systematize the retention process. Additionally, STAMP allows teams to benchmark against peers and competitors and spot trends in customer satisfaction on a unified interface.

Pricing is available on request.

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STAMP User Interface

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STAMP Pricing and Plans

Starting price: $3,000.00 per year
Free Trial
Free Version

Basic

$3,000.00

flat rate, per year

No plan information available

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    STAMP Features

    • Popular features found in Employee Engagement
      360 Degree Feedback
      Benchmarking
      Communication Management
      Employee Recognition
      Engagement Tracking
      Gamification
      Goal Management
      Negative Feedback Management
      Performance Management
      Pulse Surveys
    • More features of STAMP
      Complaint Monitoring
      Feedback Management
      Reporting/Analytics
      Survey/Poll Management

    STAMP User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    88%

    4

    13%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    4.9

    Customer support

    4.9

    Functionality

    4.8

    Have you used STAMP and would like to share your experience with others?

    Ben's profile
    Ben S.

    Verified reviewer

    Human Resources

    Used weekly for less than 2 years

    Review source

    Reviewed February 2018

    I can't imagine not using STAMP now!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like that I am able to create different campaigns for different types of STAMP assessments. This allows me to assess all of the same types of businesses within one campaign. Being able to send the same STAMP to the same clients, month after month allows me to ability to assess their feedback in an easy to view report. I can create a specific STAMP assessment for any type of industry, job title, client type; etc. Creating the STAMPS is easy because there is already a list of questions I can choose from. I can add my own question to the STAMP as well. We are collecting the voice of my customer after a sales, the transition from onboarding to support and quarterly reviews. Previously, the data we were collecting on our clients was skewed because the sales representative was asking the questions. Now that we're sending out these assessments to the clients, they're providing us with honest feedback. Prior to renewal, we're able to have a clear view into the health of our accounts.
    Cons:
    Right now, there isn't anything that I could say that I dislike about the tool. It would be nice to see some functionality in the future that allows my customers to post their results on social media platforms. For instance; if they respond with glowing feedback, I'd like to be able to give them the option to post on LinkedIn or Facebook.

    Read More

    VR
    Verified
    Reviewer

    501-1000 employees

    Used weekly for less than 2 years

    Review source

    Reviewed February 2018

    Gets the job done right.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The intuitiveness of the platform is hard to beat! When yo firs login, you aren't overwhelmed with too many button or pop ups telling you to do "things". There isn't a huge indicator that you need to mass upload your contacts immediately and begin sending STAMPs. The customer success manager actually wants to work with you throughout the process so you have a better understanding of what you're doing. They dig deeper into your business objectives to make sure accomplishments are measurable. They don't have the "set it and forget it" mentality. We are able to collect feedback from our customers that we typically have not been able to collect data from before. This approach is giving them the option to be anonymous on our assessments and they're more inclined to give us candid feedback. A huge benefit!
    Cons:
    As I become more entrenched in the platform, I'd like a little less hand holding. I know my CSM is there to help me and make sure I'm seeing my ROI, but I want to get in and really break in. Create customer email templates and try and run my own reports. This is really more of a personal thing.

    Read More

    CS
    Christiane S.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used other for more than 2 years

    Reviewed May 2020

    Immediate feedback from our valued customers

    4

    We have been using STAMP for 3 years in a row now, and the trending of insight and data has helped us to make important business decisions as well as improvements.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    What I like most about this platform is the immediate access to customer feedback and insights, as well as gaps and alerts for areas in which we are not meeting our customers' expectations.
    Cons:
    Stonegate is working diligently to improve their reporting function, but the standard reporting and export of dashboards could be improved. However, the data are the most valuable part of this solution and we have been able to work around this.

    Read More

    Donna's profile
    Donna D.

    Verified reviewer

    Hospital & Health Care

    11-50 employees

    Used other for less than 2 years

    Reviewed May 2020

    The team is professional, fun and easy to work with

    5

    My role in the use of the software was to work directly with the Stonegate team in providing complete data of the people we were surveying. They made it extremely easy for me by providing a spreadsheet with the data points they needed from me. They gave us project timelines and that made my life easier to know when I could scheduled my time to work on the project. I like that they were able to do test emails to ensure the deliverability of the survey went to 'good' email addresses. They were very responsive when we had questions. They extracted our survey data when complete and gave us a big picture view with graphs which helped us understand where we needed to work on some areas of our business with our members.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The tool is easy to navigate and determine survey responders and understand their needs. My role wasn't big in this area as I was mostly working with the Stonegate team to ensure we get specific users into the system to take the survey.
    Cons:
    I'm not able to rate this section as I didn't have a big role here.

    Read More

    IG
    Isiah G.

    Used weekly for less than 12 months

    Review source

    Reviewed February 2018

    Analytics into Customer Feedback

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    STAMP has allowed our account managers and CSMs to have an idea on how their customers feel through the dashboards and by running reports. It also allowed our company to standardize how our AMs and CSMs handle potential upset clients and feedback. Having transparency from our clients has enabled us to keep a pulse on happiness factor. Previously, we had to worry when we got to renewal time because we didn't know if our clients were going to renewal. Now that we have STAMP, we know how each and every client is feeling about renewing again.
    Cons:
    We are able to get blunt feedback from our customers rather than just praise. Being that these STAMPs are anonymous, clients feel more inclined to give us real feedback.

    Read More

    CM
    Caitlin M.

    Verified reviewer

    Hospital & Health Care

    201-500 employees

    Used weekly for less than 6 months

    Reviewed May 2020

    Extremely helpful and continuing to improve

    5

    We are using STAMP to receive feedback while in the midst of a year of departmental changes, so the results being timely and catered to our particular needs while also providing industry comparisons is allowing us to effect change in the directions our clients need. I have also been extremely impressed with the responsiveness and support provided by our Client Success Manager and the whole team of advisors and analysts who helped us bring this product online

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The reporting capabilities are excellent and the new data portal allows for easy exporting of results.
    Cons:
    There are some question types that the assessment is not yet able to include such as forced ranking of answer options, which would have been helpful

    Read More

    JR
    Jerry R.

    Verified reviewer

    Think Tanks

    51-200 employees

    Used weekly for less than 12 months

    Review source

    Reviewed March 2019

    Great product

    5

    Very responsive team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    “The STAMP results were very telling and I am very glad we did it. The key is to be prepared to act immediately on what you learn.
    Cons:
    They are developing new improvements every day.

    Read More

    SR
    Steven R.

    Verified reviewer

    Civic & Social Organization

    2-10 employees

    Used other for less than 12 months

    Reviewed June 2020

    Good tool for gauging our member interactions.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Gave us good feedback on what our members are thinking as well as areas where we are excelling and areas that can use improvement.
    Cons:
    Not really a negative but it did involve a fair bit of work on our part.

    Read More

    Showing 1 - 8 of 8 Reviews

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