Higher Logic Thrive 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Higher Logic Thrive

4.3

(98)

Pricing

Pricing available upon request

About Higher Logic Thrive

Purpose-built for associations, Higher Logic Thrive is a powerful yet simple member experience solution. Built on nearly 20 years of serving associations, Higher Logic Thrive makes finding, engaging, renewing, and communicating with members a breeze. Plus it’s easy to use and ready to go, right out of the box!

The Higher Logic Thrive portfolio contains three products:

Higher Logic Thrive Platform is a holistic member experience solution containing a dynamic community, powerful marketing processes, and member management capability, all fused together. Streamline staff workflows with one single, integrated solution for finding, engaging, renewing, and communicating with members.

Higher Logic Thrive Community makes deep member engagement a reality. Provide a personalized member experience, grow their investment with you, and strengthen member retention – all while learning from their activity in the member community.

Higher Logic Thrive Marketing powers one-off emails and fully automated email campaigns with our easy-to-use marketing software built to help you reach your goals. Send personalized, scalable, and targeted communications that reach your audience with the right me...

Higher Logic Thrive Screenshots

Higher Logic Thrive Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Flexible

Pricing available upon request

No plan information available

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Higher Logic Thrive Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of Higher Logic Thrive
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Activity Tracking
Advertising Management
Alerts/Notifications
API
Blogs
Calendar Management
Campaign Management
Chat/Messaging
Commenting/Notes
Communication Management
Contact Database
Content Management
Conversion Tracking
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discussions/Forums
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Content
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Event Calendar
Event Management
Feedback Management
Filtering
Gamification
Group Management
Ideation
Knowledge Base Management
Landing Pages/Web Forms
Marketing Automation
Marketing Calendar
Media Library
Member Directory
Membership Management
@mentions
Mobile Access
Mobile App
Moderation
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Online Forums
Personalization
Real-Time Data
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Segmentation
Single Sign On
Social Media Integration
Social Promotion
SSL Security
Surveys & Feedback
Tagging
Task Management
Template Management
Third-Party Integrations
User Management
User Profiles
Visual Analytics
Website Management
Website Visitor Tracking
Workflow Management

Higher Logic Thrive Integrations

Zapier

Nimble

NetForum Enterprise

MemberSuite

Impexium

Fonteva for Associations

See all 22 integrations

Higher Logic Thrive User Reviews

Overall Rating

4.3

Ratings Breakdown

49%

39%

Secondary Ratings

Ease of Use

4.1

Value for money

4.0

Customer support

4.0

Functionality

4.1

Kimberly S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

HL Community Platform engages members and aids committee work

HL community allows our members to engage each other across the country - and across generations (we've actually had posts from members in their 80s and 90s - so you know the ease of use is there!) HL community also allows us better communications and project organization. (the competing product we use in this is Board BookIt.)

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Ease of use for Open Forum communications is great We have used extensively in our governance and it really organized and standardized our committee work. Ability to integrate with Abila product Abiilty to aid our chapters

Cons:

I wish the libraries were easier to use - like Windows Explorer (does that show I'm old and not yet used to Sharepoint?) Wish you could duplicate "events" in the calendar like committee meetings. Wish the libraries were like google docs/share point and could be worked on collaboratively.

Verified

Reviewer

Pharmaceuticals

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2020

#1 for a reason

The addition of the HL community has been a great service and value to our members. Pros definitely outweigh the cons.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It shows that they use their longevity and experience to improve their products based on user and client feedback.

Cons:

As a single product user, it sometimes feels as if our needs are not as urgent (bug fixes, improvements).

Reasons for choosing Higher Logic Thrive

Overall value, quick implementation, and ease of use for members.

Barbra B.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

They're going to need a while to iron out the bugs.

The sales team is great, they promise the world. It seems to rapidly fall apart after that. I've just now spent half an hour on a tech chat simply trying to get a URL for an image uploaded to the site. I finally just used the Inspect feature in the browser to get my own answer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am submitting this review to deal primarily with the design aspects of the platform. I haven't gotten to the point where I can comment on the application itself.

Cons:

In short, at this time the design interface is pretty bad. It's cumbersome at best, you have to jump to different areas of the interface to edit a single page. Despite it being based on the Bootstrap system, it is a terrible bastardization that does not allow even a full-width image to be displayed in a hero, you can't go wider than 1200px, so it looks awful on most desktops. This, I am told, is a known issue going back MONTHS.

Mhari G.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed November 2019

Rethinking our entire structure

I learned I have no unique questions! But the great news is that the community really comes together to share their experiences and answers. Every question I've had I found answers on HUG.

Ratings Breakdown

Ease of use

Functionality

Pros:

I love how easily configurable this platform is and how extensively I am able to customize our brand through customization. We chose to integrate directly using activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.

Cons:

Lack of localization. As a global organization of 1.2 million members in over 180 countries, we support multiple languages (including English, Italian, Spanish, Korean, French, Portuguese, Japanese, Swedish). No being able to provide the platform in multiple languages gates off members that we would otherwise like to engage.

Reasons for choosing Higher Logic Thrive

Cost, ability to integrate with our current CRM, netForum.

Sarah B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Great communities, so-so CMS

All of our communities and directories are hosted on Higher Logic. It functions smoothly with our wordpress website, as well as our integration with MemberClicks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Higher Logic is great for communities and directories. There's lots of automation that makes contacting members and keeping everyone up to date on things very easy. The communities make it easy for members across the globe to communicate daily, sharing the latest information, tips and tricks.

Cons:

The content management system/website portion is not as powerful or customizable (without serious HTML/coding experience) as other web platforms out there.

Reasons for switching to Higher Logic Thrive

We needed a system that could handle membership and robust communities.

Kendall J.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Gets the right information to the right people at the right time.

It's been good since going live with our users. The implementation was shaky, but we got through it together with the Higher Logic team. Now that we're live, I can't imagine using our old system, or anything else. It does what we need to keep our customers engaged, connected and knowledgeable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've been live about a year and our staff and customers love the Qualifacts Community powered by Higher Logic. The system is head and shoulders above our previous system. We have created communities by user persona and state. It's our central documentation and resource site. Customers are engaged, and have started doing a lot of self-support.

Cons:

The CMS is capable, but quirky. I still get confused trying to arrange content blocks and creating content. The email/automation rule process isn't well designed for sending one-off messages, or even recurring, but unscheduled messages like system status updats.

DeAnna M.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Great Member Engagement

Our members and staff both love our new community. We went from a listserv type of system that didn't have great archive capabilities to Higher logic and now we have awesome archives, tagging and increased member engagement. The automation have also made staff's job a lot easier. It isn't quite set it and forget it but its close. We don't have to specifically go back and add members, this is just done through automations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to have a history of the topics members have discussed that is easily searchable and organizable with tags.

Cons:

We had a few hic ups when we switched integrations to a new AMS system but we contacted our customer service manager and she worked it out and got things running again.

Leslie K.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Higher Logic community is great for professional associations

It's been great. No major complaints -- just the note about upgrades not being obvious.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is adult social media for professionals! Great place for members to share their expertise and ask questions privately, exclusive to an audience of colleagues who understand their issues and concerns.

Cons:

The upgrades and how to take advantage of them isn't always obvious.