Infegy Atlas 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Infegy Atlas

4.6

(83)

Pricing

Pricing available upon request

About Infegy Atlas

Infegy Atlas is a marketing platform that helps businesses understand and analyze customers, competitors and brands. It is a cloud-based platform that enables users to convert keyword searches into actionable insights and leads. The product acts as a reporting platform, allowing firms to create personalized reports through a centralized database and customized templates.

Designed for businesses of all sizes, Infegy Atlas offers solutions including crisis management, campaign tracking, market research and more. It enables users to carry out audience segmentation based on demographics, psychographics and customer persona development. Additionally, collaboration tools allow marketers to share research data and monitor campaigns across social media channels.

Other features of Infegy Atlas include user reports, source distribution, idea visualization, multiple language support and sentiment analysis. The product is available on a monthly subscription basis and support is extended via documentation and phone.

Infegy Atlas Screenshots

Infegy Atlas Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Infegy Atlas Features

Popular features found in Social Media Monitoring
Campaign Analytics
Competitive Analysis
Content Management
Dashboard
Engagement Tracking
Multi-Channel Data Collection
Performance Metrics
Reporting & Statistics
Social Media Integration
Trend Analysis
More features of Infegy Atlas
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
AI/Machine Learning
Alerts/Notifications
API
Audience Analytics
Audience Targeting
Behavior Tracking
Benchmarking
Brand Tracking
Campaign Management
Charting
Collaboration Tools
Competitor Monitoring
Content Discovery
Customer Journey Mapping
Customer Segmentation
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Data Source Connectors
Data Synchronization
Data Visualization
Email Alerts
Filtering
Hashtag Tracking
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
KPI Monitoring
@mentions
Monitoring
Multi-Account Management
Multi-Channel Distribution
Multi-Language
Natural Language Processing
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Search/Filter
Self Service Data Preparation
Sentiment Analysis
Social Listening
Social Media Monitoring
Survey Builder
Tag Management
Third-Party Integrations
Visual Analytics

Infegy Atlas User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

33%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.9

Functionality

4.5

Carolina K.

Verified reviewer

Public Relations and Communications

11-50 employees

Used daily for less than 2 years

Reviewed March 2022

A tool that makes a difference in strategic plans

Infegy Atlas helps me in different projects: benchmark analysis, influencer mapping, audience behavior analysis and brand reputation and also alert monitoring. A tool that contributes to my day-to-day strategy projects.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

First of all Infegy Atlas is an intuitive tool. It allows us to analyze the behavior of users from conversations on the Internet. The possibility of creating and comparing content and metrics from queries optimize projects and are features that make a difference, as well as resources related to users' feelings and emotions - fundamental to complement behavior analysis and research projects.

Cons:

Well, considering that I'm from Brazil, I would like that it has a better press coverage, also, it would be helpful if we could sort mentions in bulk.

Ashlynn A.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 6 months

Reviewed April 2025

Great experience-- thanks [sensitive content hidden]

Overall a great experience! Excited to keep learning-- it can do so much!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's so helpful and is great for quick turn client asks! We've had the most helpful team at Infegy helping us to get ramped up (thank you [sensitive content hidden]!

Cons:

Still learning so much-- no major cons come to mind!

Reasons for switching to Infegy Atlas

There weren't enough social platforms for us to pull from!

Alexandra G.

Verified reviewer

Marketing and Advertising

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed February 2023

The best software for demographic segmentation

Overall, Infegy has been the best platform we've used thus far and it's an essential part of our business. I would strongly recommend it due to its ease of use and ability to segment down to the ethnicity level. Additionally, our support team is always available to not only answer questions but come to the rescue when we're in the trenches. As with most tools, it could use some improvement in several areas, but overall, our team is very happy with Infegy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most impactful part of this software is the tool's ability to detect conversations by ethnicity. This is a vital part of the market research that we do for our multicultural clients and it's why we've stuck with Infegy for over 3 years.

Cons:

Due to the nature of emoji uses, the software could use some improvement in getting "smarter" at detecting truly positive conversations vs. negative ones. Sentiment plays a key role in our brand insights but we find that certain keywords and especially emojis get flagged as negative conversations when they're either neutral or positive.

Christopher D.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed December 2024

Infegy Atlas

Ratings Breakdown

Ease of use

Functionality

Pros:

Great platform, easy to use and included many different social media sources

Cons:

The post volume data sometimes had to be estimated which made it a little difficult to follow

Reasons for switching to Infegy Atlas

We made the switch due to pricing and more data

Vendor Response

Hi Chris! It's great to hear that our platform is making such a positive impact on your work. Thank you for sharing your experience with others! Please let us know what we can do to help further.

Replied December 2024

Peter H.

Verified reviewer

Public Relations and Communications

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Infegy Atlas Review

Positive! Everyone is very easy to work with, and flexible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

quick searching, lots of data channels, GREAT visualizations, ability to compare custom datasets

Cons:

spotty data coverage, can't rely on the data sampling

Reasons for choosing Infegy Atlas

We use all three, but Infegy is superior to the other two in some use cases.

Kyle S.

Verified reviewer

Marketing and Advertising

10000+ employees

Used monthly for less than 12 months

Review source

Reviewed December 2024

95% of the way to perfect. Big fan of Infegy Atlas.

I can competently set up and manage my own dashboards and moderately proficient with boolean queries, but still need assistance with intricacies with intricate string exclusion type boolean operators.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Very powerful tool. Ability to set real time dashboard monitoring is huge plus.

Cons:

When examining the results of my query pull I would often find multiple items dealing with the same lack of relevancy that I would then press the button to exclude from the results, but it would only exclude that individual item, not the rest of them that are 99% similar.

Vendor Response

Hi Kyle! We appreciate you taking the time to leave us such a glowing review. We're thrilled to hear that our platform has been such a help in your work! We're excited to introduce you to Starscape and our improved query building experiences. Also, we really appreciate the feedback, and we'll share it with the team here. Looking forward to continuing to work together in the new year!

Replied December 2024

Koby R.

Verified reviewer

Sports

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2024

Like the tool and liking it more ass I learn more.

I have not found a better social listening tool and [sensitive content hidden] (our contact) is so helpful and always willing to jump on a call which is major for our whole team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to snapshot multiple different queries at once and look at them individually and separately.

Cons:

I wish I could mass change sentiment around a single word and look at different timeframes without having to open a new tab.

Vendor Response

Thank you so much for taking the time to share your positive experience with our platform, Koby! We're thrilled to hear that you're finding it to be so useful! We have some options for you, if you'd like to mass edit sentiment for a word. I'll have your CSM reach out to you to help. Also, I'm excited to let you know that pop-ups on the page vs a new tab is live in Starscape! As always, please let us know what else we can do to help you to achieve your goals!

Replied August 2024

Ella S.

Verified reviewer

Market Research

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed December 2024

Infegy Atlas

Overall the experience has been positive

Ratings Breakdown

Ease of use

Functionality

Pros:

The comparison tools that allow me to look between different searches

Cons:

Can be difficult to get exactly the right search that I want

Vendor Response

Hi Ella! We're delighted to hear that our platform is meeting your market research needs and that you find it to be a valuable tool. We know creating the right search can be a challenge, so please reach out any time to get a second set of eyes for help or we'd love to see you on a webinar session! Thank you for sharing your positive experience with others!

Replied December 2024

Elisa S.

Verified reviewer

Market Research

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

infegy review

I usually use it for demographic and trends analysis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

demographics analysis. compared with other tools is the one that has most info.

Cons:

queries process. they are confusing to create.

Andres A.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed August 2024

Atlas review

I like a lot. I'd like that maybe the UX could be more pretty and visual actractive. Also It would be good to have AI system to ask question faster.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The usability. I think it's very easy to use and understand.

Cons:

it has not an AI system to answer queries easier.

Reasons for switching to Infegy Atlas

Ai features and better UX visual and design.

Vendor Response

It's great to hear that our platform is making such a positive impact on your work, Andres. Thank you for sharing your experience with others! Exciting news - we've launched our all-new Gen AI feature, and I think you're going to love it. Reach out to your CSM for a demo! Please let us know what we can do to help further.

Replied August 2024

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