Microsoft Outlook 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Microsoft Outlook

4.5

(2393)

Pricing

Pricing available upon request

About Microsoft Outlook

Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the calendar. Outlook has a web interface as well as native apps for Windows, Mac OS, iOS, Android, and Windows Phone.

Microsoft Outlook allows users to manage all of their contacts, emails, calendar, and tasks in one place. Integration with other Microsoft 365 apps enables access to contacts and the sharing of files directly from OneDrive as email attachments. The calendar functionality can be used to share availability with coworkers, book meeting or conference rooms, track RSVPs, and find the best time to schedule meetings with the Scheduling Assistant.

Microsoft Outlook is free for personal use, and subscriptions for business or education use are offered through various monthly and annual Microsoft 356 packages. Support is provided via a knowledge base, community forum, and online help desk.

Microsoft Outlook Screenshots

Microsoft Outlook Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Microsoft Outlook Features

Popular features found in Email Management
Alerts/Notifications
Archiving & Retention
Autoresponders
Canned Responses
Contact Management
Data Recovery
Email Marketing
Email Monitoring
Search/Filter
Shared Inboxes
Signature Management
Spam Blocker
More features of Microsoft Outlook
Collaboration Tools
Customizable Templates
Email Templates
Inbox Management
Prioritization
Response Management

Microsoft Outlook Integrations

Microsoft 365

Integration rated 4.7 from 324 reviews

Microsoft Teams

Integration rated 4.8 from 143 reviews

OneDrive

Integration rated 4.6 from 34 reviews

Microsoft Word

Integration rated 5.0 from 32 reviews

Microsoft Excel

Integration rated 4.9 from 29 reviews

Zoom Workplace

Integration rated 4.6 from 22 reviews

See all 12 integrations

Microsoft Outlook User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

27%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.2

Functionality

4.5

Gordon S.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Adequate Outlook

I would say the performance is adequate as long as you are not using Gmail. All the other providers work without any issue

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The set up and daily use is very simple and ituitive. Its gret that all you emaila ddresses and be held in one place for easy access from one point

Cons:

It does not perform very well with Gmail addresses. Some time they send without issue but more often tan not they get stuck and dont send,

Reasons for switching to Microsoft Outlook

I wanted to use a more familiar product, I use outlook at work and it it worked for me

Brad A.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Ease of Use. Robust, Reliable, and Built for Professional Workflows

Overall, Outlook is a solid, dependable email and productivity platform that’s well-suited for professional and business use. While it has a learning curve and occasional performance issues, its reliability, integration, and organizational tools outweigh its drawbacks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable.

Cons:

The interface can feel cluttered and less intuitive than some newer email platforms, and performance can lag when managing large mailboxes. Customization options exist but are not always easy to find or implement without additional setup.

Reasons for choosing Microsoft Outlook

I chose Microsoft Outlook because of its deep integration with Microsoft 365, robust email, calendar, and task management in one platform, and its enterprise-grade security, archiving, and compliance features. Compared to the alternatives, Outlook offers stronger organizational controls, better support for complex workflows, and reliability at scale, which makes it better suited for professional and business use.

Saravanan v.

Verified reviewer

Human Resources

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Mail communication with Microsoft Outlook

Very good. Was using this product more than 10 years when i started using computer / laptop

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best way to send email communication to our clients and employees

Cons:

Nothing least about this product , overall performance of this product is just outstanding

Reasons for choosing Microsoft Outlook

Data security, multiple options within the product where we can gather customers' details like contact number, whether he is available for chatting or not, desk / extension number etc

Reasons for switching to Microsoft Outlook

Sorting of mail received and sent from customers is very difficult

Verified

Reviewer

Warehousing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

The OUTLOOK is bright

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Microsoft Outlook is user friendly. I also like the built-in calendar that it utilizes. I also like how seamless it is using with other Microsoft Office applications.

Cons:

The cost of using it outside of work would most likely push me away from Outlook. I am not a fan of the security it uses and I have problems synching at times.

Reasons for switching to Microsoft Outlook

I made the switch for work reasons, I now use both.

RJ M.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Microsoft Outlook helps keep me on task

Ratings Breakdown

Ease of use

Functionality

Pros:

Microsoft Outlook helps keep me on task through its important emails, calendar, and frequent reminders.

Cons:

Sometimes the calendar view randomly switches from monthly to daily and I have to manually switch it back.

Reasons for switching to Microsoft Outlook

Entire office made the change above my paygrade

Ronisha H.

Verified reviewer

Consumer Goods

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed December 2025

My outlook review

Overall, I don’t hate the software it just didn’t meet my needs fully. It may be a bit more useful for someone else. So, still try it.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that I was able to use this software to keep up with my emails. If I’m not mistaken it was already on the device.

Cons:

Unfortunately, this software didn’t really work for me in the long run. I found another software met my expectations, a bit better as it pertains to features of the software app and also the ability to use email and organize them.

Reasons for switching to Microsoft Outlook

I was locked out from my account with google so thought I would try outlook but I still prefer gmail.

Jhovanny A.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

A Prince of Optimization

Overall my experience has been great. I have been able to effectively check mail, communicate, receive communication and integrate all of my vital work applications directly to Outlook.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite feature of Outlook is its professional organization and optimization of mail. It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization. It is extremely simple, straightforward, easy to learn and administrable. As mentioned,: the real glory comes in office settings where communication between clients, paid services, coworkers and work is vital: Outlook achieves all these features and without the burden of financial or glitchy considerations.

Cons:

My least favorite feature is its transition between applications. On my computer, it is great; on my phones, it can become quickly frustrating. I do understand that at times it needs a quick customization but is one con that I consider to be worth noting.

Osvaldo B.

Verified reviewer

Writing and Editing

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2025

One of the best email manager

In general Microsoft Outlook is my favourite email manager. My experience is smooth and functional. I like it a lot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use Microsoft Outlook for some years, and for me it's still one of the best email manager software on the market. It's free and easy to use, and I can connect multiple accounts in the same place. The spam filter works pretty well and I didn't notice any bugs or issues to report. The customer support is efficient, as for any other Microsoft tool, and the interaction with other softwares, like browsers, for example, is smooth and fast. Outlook doesn't cost any money, and I find it a very good solution for personal and business mailing.

Cons:

Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation.

David F.

Verified reviewer

Retail

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Excellent app, always room for improvement.

Overall, it is a very positive experience. I use it every day. I can't see any other project management platform replacing Outlook in the near future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the layout. It is very easy to keep messages and conversations organized. The software is very user friendly, despite how much functionality and complexity there is to it.

Cons:

There seem to be some bugs with the software. For example, I have had messages randomly disappear from my inbox before.

Matt S.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

The Most Reliable Email App

It's a necessary tool that my job can't function without. I am thankful we have this and I prefer it over other softwares that do similar things. It's the go to email application.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how organized you can be on it. The integration between apps as well as being able to see other calendars and such is massive. This isn't just my email, it's my calendar as well.

Cons:

How often the platform has changed over the years. I feel like every update I am learning a new app which is frustrating at times. During updates, it's easy to lose track of where you were.

Showing 1 - 10 of 2393 Reviews

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