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About TrendKite
TrendKite is a cloud-based digital PR platform that offers media management services. The platform is used by PR professionals and agency teams to build a visual of their brand's media coverage.
TrendKite’s key features comprise crisis communicating, influencer marketing, market research, reporting, monitoring PR strategy, article author database providing, media lists auto-updating, campaign management, clippings management, communications calendar updating, contact management, digital asset management, direct mail management, distributing email, press monitoring and builders press releasing.
TrendKite integrates with Facebook, Instagram, Linkedin, Twitter, and others. It comes with a real-time media contact database, author alerts and social media listening. The platform is used to analyze and optimize personalized channels across Facebook, Twitter and Instagram.
TrendKite comes with phone, email and live chat support facilities.
4 Reviews of TrendKite
Overall rating
3.75 / 5 stars
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Showing 1-4 of 4 reviews
January 2017
David from Florida Museum of Natural History
Company Size: 201-500 employees
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2017
Great Software!
TrendKite has proven to be very accurate with our social media numbers. Having used other programs as well, we are happy with the ease of use, diversity, and wonderful customer service. Would definitely recommend TrendKite to others.
Pros
Easy to use.
accurate stats.
great customer service.
March 2019
Anonymous
Verified Reviewer
Company Size: 5,001-10,000 employees
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
3.0
March 2019
Great reporting tool, difficult to get data
Pros
The ability to build reports that are professional and robust on the fly is great. The ability to add context to graphs easily and to drag and drop new pieces of a report to get a full picture of a situation is outstanding and provides reports that tell a full story that are uniform.
Cons
The customer service is hit or miss. While they have a 24/5 chat line that is helpful with simple issues, there's a lot that's not intuitive that you have to ask a customer service rep about and response times depend on who is assigned to your account. Some things are responded to quickly, some go without a response for weeks.
January 2017
Hollis from Florida Museum
Company Size: 201-500 employees
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2017
Graphic Designer
TrenKites customers service is great and tracking coverage and social reports for clients is so easy. It makes out life much easier!
January 2019
Jessica from SM&
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
2.0
Functionality
2.0
January 2019
Good Catch
Pros
Trendkite catches coverage that you might have missed by searching for many terms associated with your client.
Cons
The software has a bit of a learning curve and isn't second nature. It is a bit difficult to navigate sometimes.