RainMaker 2026: Benefits, Features & Pricing

I have used Rainmaker for many years. It is reliable and functional.

I'm making the transition from another CRM into Zivvy as we speak. During setup, I noticed a distinct difference in how this program will improve my day-to-day activity. I was concerned that the UI being much more bland than other offerings would make navigation less desirable, but to my surprise, it actually makes things relatively simple. Click a submenu, select from the drop-down, and BAM. All things related to a client happen right from their profile, which is different from what I am used to, but quite refreshing to not have to click away from customers for everything.

I have used Rainmaker for 5+ years and it was pretty good to being with. Until recently there had been no updates to the software and this made it pretty glitchy. This is an outdated software that they are trying to keep running. I can't imagine is will be in business in 5 years.

When I first started running my martial arts studio rainmaker was a very good solution. It provided automations that helped me keep up with tasks associated with gaining and retaining members.

Like most gyms, my kickboxing studios were closed in March 2020 because of the Coronavirus health emergency. A crisis reveals a lot about people's character and the same is true for organizations. While my business is closed and collecting $0 revenue, Rainmaker told me I still need to pay the $197/month charge to maintain my account with them. Of course this response is more than enough incentive for me to switch to another CRM solution, but I want to issue a warning to all business owners who might be considering Rainmaker to run their business. Strongly advise you find a different solution.

Poor enough to switch, which is not a small undertaking. Through the change, they got worse. It's been a month and my migration has still not started. It's supposed to take 10-14 business days once they receive all their information. Well here it is day 15, and I asked if they knew when it might be done, and they said "NO". One word answer and no explanation.

Overall it was positive until we decided to leave. I asked about getting payment information transferred from their system to the new system via encrypted methods and tokens and was told that it was they were not allowed to do that due to PCI rules. I asked for the specific rule and was never given an answer.

I have been using RainMaker since the fall of 2015. I use it almost everyday and although I think it is a little intimidating getting started with the software. I was say that the customer service is 5 star. I have never worked with a company that offers better customer service than RainMaker. I love the variety of features offered. The one drawback is that I wish you could offer partial refunds. An example is that a mom did not enter a promocode correctly on my website and did not notice until it charged her. Instead of refunding (through the software) the difference on her card, as I wished that I could, I refunded the difference in cash when she came in for orientation.