Agilysys Spa 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Agilysys Spa

2.7

(7)

Pricing

Pricing available upon request

About Agilysys Spa

Agilysys Spa is a web-based solution that helps businesses manage appointments, customer profiles, payment transactions and more on a centralized platform. It enables staff members to schedule services and track daily appointments based on multiple criteria, including scheduled, checked-in, checked out and no show.

Agilysys Spa allows administrators to configure service specific prices, discounts and time limits, streamlining overall service operations across the organization. It lets employees set up retail transaction processes and handle payments for services and products in several categories, such as hair care, skincare, makeup and multi-pack. Additionally, it allows users to maintain a client database with details, such as name, address and appointment history.

Agilysys Spa comes with an application programming interface (API) which lets businesses integrate the system with several third-party solutions. Pricing is available on request and support is extended via FAQs, documentation, phone and email.

Agilysys Spa Screenshots

Agilysys Spa Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Agilysys Spa Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of Agilysys Spa
Access Controls/Permissions
Activity Dashboard
API
Appointment Scheduling
Client Management
Confirmations/Reminders
Customer Database
Customer History
Email Marketing
Employee Management
Faculty/Staff Management
For Medical Spas
For Salons and Spas
Gift Card Management
Inventory Management
Loyalty Program
Online Booking
Payment Processing
Payroll & Commissions
Payroll Management
Point of Sale (POS)
Reminders
Sales Reports
Treatment Packages

Agilysys Spa Integrations

SevenRooms

Olo

Sprout

SiteMinder

Tray

Agilysys Spa User Reviews

Overall Rating

2.7

Ratings Breakdown

29%

14%

Secondary Ratings

Ease of Use

2.7

Value for money

2.6

Customer support

3.3

Functionality

2.7

Have you used Agilysys Spa and would like to share your experience with others?

Verified

Reviewer

Hospitality

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2020

Agilysys Spa

It has had growing pains, but Agilysys is very good with customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It uses a web-based interface which makes administering the software users easy.

Cons:

There were a lot of growing pains into getting things set up the way our users wanted the software to work.

Vendor Response

Thanks for your review. We're happy that our customer support team has been responsive for you.

Replied December 2020

Verified

Reviewer

Gambling & Casinos

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Took some time to get used to but the end users are liking it.

It was interesting and seems to be working at the Front Desk well for the users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The consolidation of the product and getting rid of the older AS400 system.

Cons:

Took a while to get the kinks worked out.

Reasons for switching to Agilysys Spa

Upgrading several products on the property.

fatima i.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Needs work on the software

Ratings Breakdown

Ease of use

Functionality

Pros:

there isn't anything I like about this software.

Cons:

I feel this is a very under sophisticated software compared to others I have used in the past. Too many glitches and low functionality.

Vendor Response

Hello Fatima, and thanks for taking the time to provide your review. We only provide robust, feature rich, quality solutions to our hospitality customers so your review is quite disappointing and surprising. We will be reaching out to you directly to get your feedback and ensure that you have the features that you need or any additional training that might be helpful to ensure a better experience with our software in the future.

Replied December 2020

Eric S.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Agilysys Spa Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The design of the interface was probably the biggest difference between this and the previous Agilysys Spa

Cons:

Setting up Credit card devices is the biggest pain from the previous system

Nichole K.

Verified reviewer

Gambling & Casinos

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Struggling with this application

The application has been a headache.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it interfaces with our other apps in the casino.

Cons:

User Management is a struggle. Users lockout unexpectedly, unlocking the user in the app doesn't always unlock them (sometimes we have to change the password to get the password to unlock). The app kicks out users without notice. Random errors. We've been working with development since install to try and resolve all these issues since install. When they do an update, then we have new issues.

Reasons for switching to Agilysys Spa

Managment wanted us to be on all one platform so our applications could talk (POS, Spa, Golf, Hotel).

Vendor Response

Hi Nichole, Thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. We are sorry to read about your concerns with Agilysys Spa, and our services and product teams are reviewing your issues. We will be reaching out to get more detail and discuss how we can improve your experience.

Replied December 2020

Kellie S.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Not Ready For Deployment

Good potential for great stuff in the future, but not ready now for our property.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Booking packages - extremely simple & efficient - it's like a booking wizard.

Cons:

We're having a tremendous amount of glitches, slowness, error messages, etc. The Agilysys team is very responsive and trying to figure out the issues. Personally I think it wasn't ready enough for our property.

Reasons for switching to Agilysys Spa

Improvements expected and trying to get to an online booking engine with Agilysys.

Vendor Response

Hi Kellie, thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. We are sorry to read about your concerns with Agilysys Spa, and our services and product teams are reviewing your issues.

Replied December 2020

Joe C.

Verified reviewer

Hospitality

1001-5000 employees

Used other for less than 6 months

Review source

Reviewed December 2020

By Joe

It was OK. Wish it was more seamless

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud based so no configuration on the end user

Cons:

All of the weird issues that I get called about

Reasons for choosing Agilysys Spa

We moved from V1Spa to this.

Vendor Response

Hi Joe, thank you for your feedback. Your opinions and product experience are important to us and we take them very seriously. Please let our Agilysys support rep know a bout specific issue that we can address for you.

Replied December 2020

Showing 1 - 7 of 7 Reviews