AppointMate 2026: Benefits, Features & Pricing

Name: AppointMate
Rating: 3.6 (9 reviews)

Wondering if AppointMate is right for your organization?

Our Home Health Care Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

AppointMate

3.6

(9)

Pricing

Pricing available upon request

About AppointMate

AppointMate by Delta Health Technologies is a cloud-based home health solution that helps private duty businesses of all sizes to manage their business operations. It features scheduling, billing and payroll functionalities.

AppointMate can be offered as a standalone solution or integrated with Delta's Encore software suite and other third-party accounting and billing applications. AppointMate is compliant with HIPAA regulations and stores the patient and practitioner data in a central repository.

AppointMate offers employers the tools that help them to gain visibility over staff and scheduling with dashboards that show real-time revenue, employee availability and logged hours, with alerts for overdue appointments. Employees can clock in and out via the integrated telephony or their mobile device, log timesheets and access turn by turn directions to clients' homes. AppointMate provides multiple reports that can be exported to Excel, CSV or PDF that help users to keep track of prospects and referrals.

Support is available via phone and email.

AppointMate Screenshots

AppointMate Pricing and Plans

Starting price: $250.00

Free Trial

Free Version

Basic

$250.00

per feature

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

AppointMate Features

Popular features found in Home Health Care
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics
Task Management
Time Tracking by Client
More features of AppointMate
API
Appointment Scheduling
Automated Scheduling
Drag & Drop
Faculty/Staff Management
Multi-Location
No-Show Tracking
On Call Scheduling
Real-Time Data
Real-Time Reporting
Recurring Appointments
Reminders
Scheduling
Third-Party Integrations

AppointMate User Reviews

Overall Rating

3.6

Ratings Breakdown

33%

22%

33%

11%

Secondary Ratings

Ease of Use

3.7

Value for money

3.3

Customer support

4.2

Functionality

3.8

Have you used AppointMate and would like to share your experience with others?

Doris Dee A.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Great Scheduling Softwear

Appointmate makes being audited an easy task. Reports are able to be customized so only the data requested is the data shared. Appointmate also helps minimize fraud due to its time date stamp on EVERYTHING!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Functionality. Each screen has access to other screens so you don't have to bounce around, making it a proficient Softwear. Capability to edit, update, and correct. Able to upload paper documents supporting paperless and able to access from any location.

Cons:

Once I became proficient using the Softwear, I no longer had issues.

Melissa K.

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2017

Appointmate is great!

We really want to use Appointmate and if the paperless option were possible we would be so grateful!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Appointmate is very user friendly. Its easy to use, easy to teach, and has a lot of features that we haven't even fully explored yet.

Cons:

Appointmate offers literally everything we want in a software program with one exception- the ability for paperless reporting.

Verified

Reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Decent product for the $$

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Appointmate is a system that allows you to schedule staff, manage customer and employee profiles, and allow your employees to clock in and out of work using a telephone. Since implementing Appointmate we have reduced our fraudulent timesheets by 100%. The verification feature of programming the clients phone number and the employee pin number has reduced our waste and made it safer for our business. The program is easy to use I just it was more optimized for mobile devices. Technical support is extremely useful and friendly

Cons:

Not as mobile friendly as I would like. Decent price for the program.

Jamie H.

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2017

Used this product for years. Love it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It takes in every aspect of scheduling. You can live status track appointments and easily view from both client and employee aspects.

Cons:

On the odd occasion it will run slow as it is a web based product, but this doesn't happen a lot. It's other positive aspects out way this

Gina T.

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Great Program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved this program once I learned how to navigate it Offered a ton of functions and reports

Cons:

It was hard to learn when I first started working at my old job. This was the hardest part about learning that job.

Sherri W.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Good options, sometimes slow

I have used Appointmate for nearly 9 years while working for my current employer. My role as Risk Specialist requires me to be very familiar with the functions of Appointmate. I have had to reach out for assistance from Delta in the past. Sometimes this has been very helpful and other times I felt like I was not getting my questions answered thoroughly.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the ability to run many reports. This is crucial to my role as Risk Specialist within my company.

Cons:

The program tends to run slowly at times. It gets bogged down and sometimes it becomes necessary to exit and go back into the program. This happens more frequently than it seems it should.

Dina M.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Good program

some things are not easy for the dcws to use when they clock in and out. Not all items i need to see are not in the mobile app for when I am oncall or doing reports at home.

Ratings Breakdown

Ease of use

Functionality

Pros:

the ease to see clients information. reports.

Cons:

Slow in speed to load. Very slow to move from one profile to another

Reasons for choosing AppointMate

n/a

Christi B.

Hospital & Health Care

Used unspecified for unspecified

Review source

Reviewed December 2013

Used for 4+ yrs, leaving it ASAP. Lack of support

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

At the beginning, they were wonderful. But once they were bought out by Delta, that ended all support. I currently have five support tickets that are all in excess of six months old, and there has been no response at all. When I ask for any new info, I am always told the same thing: it is with the development team. The development team never gives dates; there is no promise that they will even fix the problem. I have a Report Request that is over three years old. I periodically update it just to poke them. I have never had a response on it.

Cons:

Nothing. I am only waiting until our corporate office finishes their product and then will be moving away from this.

Sharee Y.

Used unspecified for unspecified

Review source

Reviewed March 2012

I have had AppointMate by Delta Health Technologies for several years. I have been extremely happy with the program and the cost. However, I sure wish they would get an app for my iPad. I recommend AppointMate to everyone!!!

Ratings Breakdown

Ease of use

Customer support

Functionality

Showing 1 - 9 of 9 Reviews