Checkpoint EHR 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Checkpoint EHR

4.7

(25)

FrontRunner 2026

Pricing

Pricing available upon request

About Checkpoint EHR

Checkpoint EHR is a comprehensive solution designed for behavioral patient care. It offers electronic health records, clearinghouse solutions, and billing services. This software is suitable for a range of behavioral health professionals and organizations, such as private practices, clinics, community health centers, and large healthcare agencies.

Checkpoint EHR offers several features to streamline behavioral health workflows. It allows for an unlimited number of users, making it adaptable for practices of various sizes. Included clearinghouse fees eliminate the need for claims scrubbing and remittances. The system also automates claims processing and billing tasks.

Additional features of Checkpoint EHR include HIPAA-compliant data security, client reminders, customizable templates and forms, comprehensive reporting, and mobile access. The software aims to enhance the quality of care provided by behavioral health professionals by optimizing workflows. It is regularly updated based on customer feedback to meet the changing needs of practices. Support representatives are available to assist with setup and provide ongoing training and assistance.

Checkpoint EHR Screenshots

Checkpoint EHR Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Checkpoint EHR Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Checkpoint EHR
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Calendar Management
Charting
Claims Scrubbing
Client Portal
Confirmations/Reminders
Customizable Reports
Customizable Templates
Data Security
Documentation Management
Document Management
Document Storage
Electronic Payments
Electronic Signature
EMR/EHR
File Sharing
For Group Therapy
For Mental/Behavioral Health
For Substance Abuse Therapy
HIPAA Compliant
Historical Reporting
Initial Assessments
Invoice Management
Live Chat
Medication Management
Mobile Access
Multi-Location
Patient Communications
Patient Database
Patient Records Management
Practice Management
Prescription Management
Referral Tracking
Reminders
Reporting & Statistics
Therapy Notes
Third-Party Integrations
Treatment Planning

Checkpoint EHR User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

16%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.6

Gwendolyn B.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Reviewed July 2024

PTIP Review

Overall, it has been a good experience and I really don't have any complaints.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The timeliness in getting a response from the staff.

Cons:

Not being able to get the denied and or rejected claims resubmitted by the staff. I beleive it should be something they should do as well.

Reasons for choosing Checkpoint EHR

It was used by former employer and I was familar with it and once I started by own business I decided to use it for my own organization. I am hoping to continue having a great working relationship as my organization expands.

Beverly W.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Reviewed February 2025

Very supportive and responsive

I have been with Checkpoint since I had my agency in 2009 and now I am back as an individual provider, which has been almost 10 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Responds quickly and provides support immediately.

Cons:

Would like more clarity and support on denied claims.

Freda R.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed February 2025

MY FIRST EHR EXPERIENCE

ON A SCALE OF 1-5; 5 BEING THE EXCELLENT I WOULD SAY CHECKPOINT IS ABOUT A 3. THE BIGGEST PROBLEM IS THE CONSTANT ISSUES...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

THE EASE TO MANEUVER IN THE SYSTEM. I DO LIKE THE FACT THAT IT WILL CATCH DUPLICATE CHARTS. I LIKE THE ABILITY TO DELETE PRIOR TO BILLING. MY STAFF MAKE MISTAKES OFTEN WITH THE DATES SO IT'S GREAT TO BE ABLE TO JUST DELETE WHEN NEEDED AND CHANGE THE DATE WHEN SIMPLE MISTAKES ARE MADE.

Cons:

NOT ENOUGH TIME BEFORE TIMING OUT, BETTER WITH CHANGES. THE CLIENT PORTAL NOT THE EASIEST TO MANEUVER. ALSO AT LEAST EVERY OTHER WEEK WE HAVE ISSUES WITH IT NOT WANTING TO OPEN; EVEN AFTER WE CLEAR OUT THE HISTORY.

Amanda H.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed April 2025

Director-Coowner

Checkpoint customer service is always finding ways to assist and support our company needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efficiency and ease of entering patients information.

Cons:

Nothing at this time to report. Checkpoint is doing well

Houston C.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Organized and User Friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the user ease of the EHR as a whole. It is not bombarded by a bunch of extra stuff and pages. I love the reports options. It has been one of the best EHRs I have used in my career if not the best that I have tried. They are always trying to improve and take suggestions from those using the system on how to improve.

Cons:

When they update things often they take away or change things that we felt were user friendly and worked well the way they were and make it slightly more complicated. When certain updates happen it will glitch and not save some things. When we open our viewer now to view documents a lot of time our documents show as symbols instead of the text but are normal when we download them so we are not able to view a lot of our documents once uploaded when they made the last change with opening documents and now have to download most of our documents if we want to read them.

LIZZY M.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Reviewed July 2024

My experience with Checkpiont.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to search for clients and adding clients

Cons:

I don't have any issues , there is always someone that is helping us .

Leydy G.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2024

Great Experience

Very easy to navigate on a daily basis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Every time i have an issues, [sensitive content hidden] helps us to the best of her ability.

Cons:

There is nothing, every time I'm having a hard time there's someone happy to help.

Thomas S.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2024

Review of Checkpoint EHR

Overall I get it a 9/10. It helps me as a single business owner get a lot of things done in an organized, quick, and concise way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I met them at a conference and the staff was very knowledgeable. Their customer service has been top-notch since I purchased the software. I never have had an issue and they also help me figure out my problems. They continue to upgrade and improve the software regularly.

Cons:

At first, it took a little getting used to it. However, it did not take long and I was up and running. I do wish it had a HIPAA-compliant video platform as part of the package so that it was all integrated.

Valentina C.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Reviewed July 2024

Good service overall