CipherRounds 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CipherRounds

4.9

(7)

Pricing

Pricing available upon request

About CipherRounds

CipherRounds is a patient management software designed to help businesses in the healthcare sector create checklists and conduct surveys to analyze the satisfaction levels of patients and employees. The HIPAA-compliant platform enables managers to receive alerts regarding relevant issues via email and SMS.

Administrators can conduct assessments to evaluate clinicians’ skills and recognize staff members for providing impactful services. CipherRounds allows team leaders to identify and address compliance-related concerns and screen employees for posttraumatic stress disorder (PTSD). Additionally, healthcare professionals can perform environmental safety checks and equipment audits and gain insights into compliance reviews on a unified interface.

CipherRounds lets businesses integrate the system with existing electronic medical records (EMR) and gain visibility into care details. Pricing is available on request and support is extended via phone, email and other online measures.

CipherRounds Screenshots

CipherRounds Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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CipherRounds Features

Popular features found in Patient Management
Appointment Management
Billing & Invoicing
Calendar Management
Charting
Claims Management
Communication Management
HIPAA Compliant
Patient Flow Management
Patient Monitoring
Records Management
Waiting Time Tracking
More features of CipherRounds
Activity Dashboard
Alerts/Notifications
Customizable Reports
Mobile Access
Mobile Alerts
SMS Messaging
Surveys & Feedback

CipherRounds User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

14%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

4.7

Functionality

4.7

Have you used CipherRounds and would like to share your experience with others?

Jennifer S.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Review source

Reviewed November 2020

CipherRounds Experience

The implementation, customer success and support teams are excellent to work with!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool is very user friendly and easy to navigate.

Cons:

The filters are bit confusing at first, but once you get the hang of using them they are extremely useful for drilling down into the data you're looking for. It would also be nice to export the graphs within the reporting dashboard into PDF and not just excel.

Reasons for switching to CipherRounds

More options and functionality within CipherRounds.

Emily R.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2020

Rounding

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

CipherRounds allows endless amounts of customization and really allows us to reach our patients/community in the way that suits them and us best. It is great the amount of data that can be collected and the ability to drill down.

Cons:

The platform dashboard has a large amount of ability to drill down but it also can be difficult to navigate and requires some extensive training to understand fully.

Sofia C.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed August 2020

PSCU Rounding

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use once you find your patient, easy to use with the questions populated

Cons:

Unable to change unit the patient is located for. I've had instances where the patient unit is Lab or ED, I am rounding on then in PSCU. Not sure if my unit is getting the credit for all my work

Star L.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

The patient Experience

I love it. It gives me to potentially reverse a patient's issue before they leave which can sometimes result in a more positive review.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use. Clear and concise. Conversation friendly.

Cons:

It does not include techs or CNA's , dietary staff, or therapy to be acknowledged.

Regan O.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

Great program for centralizing multiple uses

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The app is user friendly, easy to manipulate, great data reports; EXCELLENT and speedy responses from support

Cons:

Some challenges integrating established department processes with Cipher but working through them

Ben A.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed November 2020

CipherRounds end user review

Ratings Breakdown

Ease of use

Functionality

Pros:

This software has been valuable in beign able to identity patient concerns and do service recovery far more efficiently. I also use this to perform weekly rounding on newly hired employees in my department to identify what is going well and what are opportunities for improvement.

Cons:

More likely a product of how my organization set this up, but the software often hangs, with the browser "spinning".

Stacey P.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed August 2020

Great Product!