InsightEMR 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

InsightEMR

4.4

(123)

Pricing

Starting at $50.00 per month

About InsightEMR

Clinicient provides a web-based and mobile therapy-specific EMR designed to improve the therapist experience by offering an all-in-one solution with scheduling, documentation, telehealth and reporting, resulting in improved efficiency and the flexibility to manage patient care. Organizations can manage schedules effectively, integrating into existing systems if desired. Clinicient’s documentation suite is designed for and by therapists and is customized to simplify charting while remaining compliant. Tools for rules-based billing by insurance automate processes, optimize payments, and reduce denials. Business Analytics tools allow practices to measure key metrics on demand, providing actionable insight into practice health.

Total Insight offers a full comprehensive suite (scheduling, documentation, billing, and reporting) as well as revenue cycle services. Clinicient’s revenue cycle team provides services to bill completely and compliantly, speed collections through daily billing, payment posting and follow-up, and help your organization collect what you’re rightfully owed.

Insight offers a comprehensive suite (including scheduling, documentation, billing, and reporting)...

InsightEMR Screenshots

InsightEMR Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Basic

$50.00

per feature, per month

No plan information available

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InsightEMR Features

Popular features found in Physical Therapy
Appointment Management
Electronic Payments
EMR/EHR
Exercise Library
HIPAA Compliant
Insurance Management
Multi-Location
Patient Portal
Progress Tracking
Scheduling
Treatment Planning
More features of InsightEMR
Activity Dashboard
Alerts/Notifications
API
Assessment Management
Billing & Invoicing
Care Plan Management
Charting
Claims Management
Compliance Management
Customizable Reports
Customizable Templates
Document Storage
For Physical Therapy
Goal Setting/Tracking
Patient Intake
Patient Records Management
Patient Scheduling
Practice Management
Progress Notes
Progress Reports
Referral Tracking
Reminders
SOAP notes
Task Scheduling

InsightEMR User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

28%

10%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

3.9

Functionality

4.2

James G.

Verified reviewer

Hospital & Health Care

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2019

Happy Clinicient Customer

Previously 4

It has been very good. They are responsive and open to suggestion.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Previously 4

Functionality

Previously 4

Pros:

All software is complex and difficult to implement. That said, Clinicient training is excellent and ongoing. The support is excellent and timely. The templates start in a good place and are very customizable. The fail safes in the system help keep you compliant. They stay very on top of changes from Medicare and other payers. They are run by PT's who have been clinicians so they understand our issues.

Cons:

We do a large amount of free text documentation. The word processing program is obsolete. It doesn't learn .

Jenny R.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Dependable Software

The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc. Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs. Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.

Cons:

Constantly putting in a password - but I get the security side of that. And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.

Reasons for choosing InsightEMR

We weren't able to do our own billing with WebPT, which was something extremely important to us. During the sales pitch of WebPT, we were told we could and then found out in the initial stages of switching software programs, that we could not. I'm grateful we found Clinicient and we've been happy customers since 2012!

Reasons for switching to InsightEMR

Less advanced software (MediGraph)

Mike S.

Used unspecified for more than 2 years

Review source

Reviewed April 2018

Clinicient has proven to be unique as an industry-leader, innovator, and executive-level educator.

Clinicient's customer support in regulatory matters and practice analysis are valuable. They fall very short in not having a patient payment portal in this day and age.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customizeability, client support, innovation, responsiveness and the consistent effort to be an industry leader in matters of regulatory affairs.

Cons:

PC only...which is changing as I type this. (New rollout soon for Mac and mobile. Clinicient is more than software, though...they provide a client executive and serve as a program analyst.

Amy H.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2020

Great decision for our small clinic

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clinicient is easy to navigate and personalize to meet our clinic's needs. The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable. The support staff is responsive and we feel valued as a customer everytime we comminicate a need. Therapists really appreciate the ability to create goals directly from the objective data, and personalize templates to share throughout the clinic. Payment turn around is worlds faster than we were previously experiencing.

Cons:

We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.

Reasons for choosing InsightEMR

I found AdvanceMD to be very pushy and used-car-salesman approach to signing a contract. Kareo was less intuitive. WebPT was more expensive, and I felt like a number to them, not a unique clinic with individual needs.

Ellen H.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Clinicient Review

Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.

Cons:

There are times where the system doesn't run smoothly despite having speedy internet connections.

Reasons for choosing InsightEMR

Mostly because the scheduling, charting, and billing are fully integrated.

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

InsightEMR is a solid piece of software for your practice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We enjoyed the ability to have a scheduling system, EMR, billing options integrated into one system.

Cons:

We tried to integrate the system with our billing software that was utilized within our multiple practices and could not get it to integrate with our system even after trying multiple times with InsightEMR support

Reasons for choosing InsightEMR

It fit our needs at the time

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

Easy to use and does the job well

Makes it easy to electronically post payments . Speeds up the process of billing and posting claims

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The speed in which it brings in data. Always easy to see the data and to retrieve information Use it in medical industry

Cons:

There is not much I don't like. Sometimes data comes in late but that is probably due to vendors not program

Verified

Reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Insight EMR

We are using this for all of our medical records. It is a great tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use this produce everyday for my job. Love that it is easy to document and essentially automated.

Cons:

It is clunky to print evaluation reports for patients.

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Why I like about Insight

Insight decreases my note taking time. Keeps in in compliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn and use. Intuitive software.

Cons:

I would like quicker access to support, but this is not a big problem.

Kyle S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Simplicity and yet can be confusing.

Ratings Breakdown

Ease of use

Functionality

Pros:

The software is great at allowing you to make templates for your daily documentation so that you can tailor it to each type of patient and quickly finish your soap note. It’s easy to add small changes in the patients condition and quickly review previous treatments. It can simply add new parts to the objective and simply lets you type into the assessment. I like that there is a simple fill in the black option that allows to put in simple answers and expand on them if needed. This is a great software for clinical uses and for companies with multiple clinics.

Cons:

There are lots of weird tricks to learn. Like if the search bar has text in it you cannot add terms from the pull down menu when filling in black spots. Took forever to figure out why. Also when scheduling there is no option for every other week. So the poor receptionist has to fill in each weekly treatment and then go back and delete every other weekly appointment.

Showing 1 - 10 of 123 Reviews

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