EHR Solutions 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

EHR Solutions

4.5

(17)

Pricing

Pricing available upon request

About EHR Solutions

Systemedx provides ambulatory practices with an all-in-one solution for their EHR and PM needs. Systemedx integrated solution reduces the confusion and speeds up the workflow process inside your practice. You can stay on top of your scheduling, patient tracking, and billing without changing software or logging into multiple pages. Programmed with flexibility in mind, Systemedx is adaptable for your practice based solely on the workflows that work best for you.

EHR Solutions Screenshots

EHR Solutions Pricing and Plans

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EHR Solutions Features

Popular features found in Patient Management
Appointment Management
Billing & Invoicing
Calendar Management
Charting
Claims Management
Communication Management
HIPAA Compliant
Patient Flow Management
Patient Monitoring
Records Management
Waiting Time Tracking
More features of EHR Solutions
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
API
Automated Scheduling
Booking Management
Client Portal
Contact Database
Customer Database
Customizable Forms
Customizable Reports
Discharge Management
Document Storage
Document Templates
Drag & Drop
Electronic Payments
Historical Reporting
Invoice Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Patient Intake
Patient Location Tracking
Patient Scheduling
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Registration Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
SMS Messaging
Surveys & Feedback
Task Scheduling
Third-Party Integrations
Workflow Management

EHR Solutions User Reviews

Overall Rating

4.5

Ratings Breakdown

59%

35%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.6

Functionality

4.1

Julie M.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Great value

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customization options give us greater flexibility.

Cons:

There are some reporting limitations that impact

Reasons for switching to EHR Solutions

The old EMR was Logician (predecessor of Centricity) did not have scanning capabilities.

Kip H.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Systemedx- EMR / Billing

It works very well and is not "clunky". Support is good and reporting options are great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service, ease of use and the company's commitment to expand functions / services

Cons:

You need to diligently negotiate prices and review for any upgrades and capability additions.

Reasons for choosing EHR Solutions

Customer service, ease of use and the company's commitment to expand functions / services

Reasons for switching to EHR Solutions

Customer service, ease of use and the company's commitment to expand functions / services

Stephanie C.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

SMX needs updated EHR program

Mediocre - I have used multiple EHR programs over many years and this is my least favorite for features. Employees are always nice and try to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use of the program. Friedly staff.

Cons:

Features: Unable to have a tasks list, care gaps screen updates, determinates page, does not interface with a lot of companies or cost to interface is too expensive, no functioning CCM program with Care plans, unable to send attachments to patients from portal. Forms take a lot of time to update or add. reports takes to long to pull or mostly unable to pull accurate info needed.

Julia A.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

SMX review

Very good. We accomplish all our goals with the system my only complaint is reports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the most intuitive systems I have used. Easy to use no matter the skill level of the user.

Cons:

The only thing I have real issues with is the reports. I feel like there should be easier ways to obtain reports and set them up.

Reasons for choosing EHR Solutions

Did not like the layout of the system.

Reasons for switching to EHR Solutions

Price

Vendor Response

Hey Julia, We appreciate you taking the time to leave this review! For any help with reporting options, please contact our team at (256) 739-1398.

Replied November 2022

Shannon M.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Medical Practice Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software was used in a previous group practice and was easier to flow over into new private practice with same software. Unfortunately, we opened right as COVID was shutting everything down so software training for areas outside of our norm wasn't "normal"

Cons:

The insurance verifying software isn't working as well as in the past. When you are in a phone message, you cannot open other windows to send meds etc. the time between windows is a very, very long lag time. That issue is not directly our office. this happened in the previous practice as well as with our billing office. It is also a very long lag when the dr is trying to code. Seconds count in a practice

Reasons for choosing EHR Solutions

We chose Systemedx again, because it was used in previous group practice and for the pricing. The customer support is helpful, and we can actually speak to a person or have a goto meeting.

Vendor Response

Hey Shannon, Thank you for taking the time to leave a review. We would greatly appreciate the opportunity to discuss this further with you in order to make improvements. Please contact our customer support at (888) 499-8324 at your earliest convenience. We look forward to improving your overall experience.

Replied October 2022

Jan H.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Great Customer Support

Other than insurance claim posting, I feel the system is quite user friendly. However, my experience is mainly with the business side of the system. I have no experience with the clinical aspect.Customer support is always very helpful and usually done in a timely fashion.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy access from screen to screen applications.

Cons:

Insurance claim posting requires a lot of mouse clicks and could be designed better. Cumbersome posting application considering a medical clinic has hundred to thousands of payments to post monthly. Also, patient accounts receivable can be confusing due to how payments are applied.

Leigh M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Easy to Use

We are pleased with our overall experience with this product. It really has been tailored to the needs of allergy and asthma specialists. It does accommodate what we need to accomplish on a daily basis. The rep that we have is amazing. She will come on site and train us on new features that can benefit us tremendously. She does not pressure us to add any features that costs a lot of money. She just lets us know what they do and how much it costs, and then leaves it up to us. We really appreciate people who do not pressure us to purchase additional products.

Ratings Breakdown

Ease of use

Functionality

Pros:

This product is very easy to use. We did not have much trouble learning how to use all the features. We when hire new employees, they pick it up just as quickly. The schedule and the money features (keeping up with money owed and money collected, insurance balances, etc.) are excellent features.

Cons:

The thing we like least about the product is the updates. When updates are done, it seems to disrupt everything. Changes will be made that we are unaware of and we don't know how to proceed. We have to stop and call them, they put in a ticket and then someone gets back with us about the matter. It really disrupts the flow of clinic. You can't just call and have someone answer your question, either. It's rather frustrating.

karen b.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

Working with claims

Its nice to be able to see all your claims and what is being paid or denied, the totalsof the claims and the amount of the money coming in.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

this software is pretty easy to use if everyone is working together at the start to make sure everything looks like you want it in each area of the office, such as are all the orders & dx's coming over that you need. l like that it has a support area for help on issues you might need. its easy to navigate. I really like the claims worksheet that is offers. their software is reliable & customer service is great.

Cons:

setup was a little confusing for me because i'd never done anything like it before and most of it had to be figured out from printouts. It would be nice to be able to add toa closed claim if something was left off in order to refile. when taking a payment bycredit card it opens to many windows between Systemedx & Instamed.

Reasons for switching to EHR Solutions

you had no idea where all your money really was or if it was be applied correctly. they sometimes wrote off claims without are knowledge. their customer service was terrible, they didn't understand most of the time what you where talking about. software difficult to use.

Jennifer N.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Systemedx

While working with the Instamed Clearinghouse has been challenging, I know that its a superb product and will give us much more capabilities once we have completed the transition.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that the company is local and I feel like we have a relationship. I also feel like they want to work on making SMX a better product by keeping up with competitive EHRs.

Cons:

There seem to be a lot of bugs and glitches.

Reasons for choosing EHR Solutions

I did not pick. Was in place when I took over my current role.

Vendor Response

Hey Jennifer, Thank you for the response! Our team strives to provide the best services to our customers to ensure a positive experience. If you ever have questions or need help, please do not hesitate to reach out to our team at (256) 739-1398.

Replied November 2022

Denise L.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Office Manager Review

We have had a good experience with EHR solutions. We could use more training as I feel there are a lot of things we still do not understand and that could be set up to make things easier for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is relatively easy to learn and is a good price.

Cons:

There are some improvements that would make seeing patients easier. Also, obtaining patient reports for different things could be made a lot easier to set up and access.

Reasons for choosing EHR Solutions

Price and recommendation

Reasons for switching to EHR Solutions

Price

Vendor Response

Hi Denise, Thank you for taking the time to write this review! Our team is always open to recommendations for improvements. We would love to hear your ideas and suggestions. Please, contact (256) 739-1398 to leave your recommendations and for additional training.

Replied November 2022

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