Elation 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Elation

3.9

(78)

Pricing

Pricing available upon request

About Elation

Elation Health is the most trusted technology platform for high-value primary care. Since 2010, the company has delivered clinical-first solutions — built on a collaborative EHR platform — that help practices start, grow, communicate, and succeed in delivering the highest-quality personalized care to patients. Elation Health supports primary care clinicians in upholding the craft of medicine while thriving in an evolving healthcare landscape.

Simplify and modernize your billing. You can make smarter, data-driven, decisions for your practice without cumbersome analysis or hours of data reconciliation. Gain quick access to powerful charts, visuals and reports that are beautifully designed for ease of interpretation and use. Over 100 reports available upon implementation.

Elation Screenshots

Elation Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Enterprise

Pricing available upon request

Plan includes:

Appointment Reminders
Appointment Scheduling
Billing Report
Chronological Record With Search and Trended Data
Coding Automation
ECPS
Ecqms and Quality Dashboards
Eprescribing
Health Maintenance
Imaging Orders and Result

Insurance Taking Practices

Pricing available upon request

Plan includes:

Appointment Reminders
Appointment Scheduling
Billing Report
Chronological Record With Search and Trended Data
Coding Automation
ECPS
Ecqms and Quality Dashboards
Eprescribing
Health Maintenance
Imaging Orders and Result

Membership & Cash Practices

Pricing available upon request

No plan information available

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Elation Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Elation
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Assessment Management
Automated Scheduling
Billing & Invoicing
Bill Payment
Calendar Management
Calendar Sync
Care Summaries
Charting
Chat/Messaging
Claims Scrubbing
Client Portal
Coding Assistance
Compliance Management
Confirmations/Reminders
Credit Card Processing
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Diagnostic Reports
Documentation Management
Document Management
Document Storage
Document Templates
Drug Reference Database
EDI
Electronic Payments
Electronic Signature
Email Reminders
EMR/EHR
File Sharing
For Family Medicine
For Medical Purposes
Forms Management
For Primary Care
Growth Charts
Health Record Access
HIPAA Compliant
Historical Reporting
Imaging and X-rays
Immunization & Allergy Tracking
Insurance Eligibility Verification
Intake Management
Invoice Management
Lab Order Management
Lab Results
Meaningful Use Certified
Medical History Records
Medication History
Mobile Access
Mobile Alerts
Multi-Location
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Online Forms
Patient Communications
Patient Engagement
Patient Flow Management
Patient Intake
Patient Monitoring
Patient Records Management
Payment Processing
Physician Management
Practice Management
Prescription Cancellation
Prescription Management
Prescription Renewal
Pricing Data
Progress Notes
Real-Time Notifications
Real-Time Reporting
Records Management
Referral Management
Reminders
Remote Treatment Planning
Reporting & Statistics
Revenue Management
Scheduling
Search/Filter
Secure Messaging
Self Service Portal
SMS Messaging
Softphone
Surveys & Feedback
Task Management
Telemedicine
Third-Party Integrations
Two-Way Audio & Video
Video Conferencing
Video Consultations
Virtual Waiting Room
Vitals Tracking
Voice Recognition
Workflow Management

Elation Integrations

AdvancedMD for Mental Health

Tebra

PracticeSuite

IntakeQ

Zentake

Yosi

See all 15 integrations

Elation User Reviews

Overall Rating

3.9

Ratings Breakdown

49%

23%

14%

Secondary Ratings

Ease of Use

4.2

Value for money

3.5

Customer support

3.4

Functionality

3.8

Joy S.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2024

Intuitive and a Huge Timesaver

I have used Epic and Cerbo. Epic was lots of screen changes to enter information. None of that in Elation. Cerbo is basically a blank canvas, overkill for most things, and a separate filing cabinet drawer for everything making finding anything difficult. By comparison, Elation is SO. EASY. Saves time, less aggravation, more complete charts. I am so happy I started with Elation as I have no intention of changing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I don't have to think about a chart layout while I am charting as the layout is already set up and you only need to fill in the boxes. It is very intuitive and the descriptors they use make sense. And everything is on one page! What to look at a previous chart? You can have it open right next to the chart you're working on. Same with labs. You can write a referral right from the chart and send it straight away. Most user boxes in the chart can easily be dragged and rearranged. Everything is easy, logical, and intuitive and thus a huge timesaver.

Cons:

When you are typing in a box, you have to hit "shift + enter" to move down a line and not down to the next box. That's really the only trick. A con is that there is a little "x" in the bottom right of a box and if you accidently hit that, everything in the box is gone and there is no "ctrl Z' to get it back. You'll learn not to write long boxes because of this. Complaints about this have not resolved it. No Fullscript integration.

Jabet O.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Best patient charting and management

My overall experience with Elation has been fantastic. The platform has significantly improved our clinic's workflow and efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how user-friendly Elation is. The charting process is streamlined, and I can easily navigate through patient records. The customizable templates and workflows have saved me so much time, allowing me to focus more on patient care. The customer support team is also super responsive and helpful.

Cons:

One thing I would like to see improved is the billing module. Sometimes, I have encountered minor glitches when generating claims, which can be frustrating. However, the support team has always been able to troubleshoot and resolve the issues quickly.

Reasons for choosing Elation

We chose Elation because of its intuitive and user friendly interface, which made it easier for our team to adopt and navigate. Elation's customer support team was also very responsive and helpful during the implementation process. Additionally, Elation's pricing model was more competitive and scalable for our clinic's needs. Overall, Elation's combination of ease of use, robust features, and excellent support made it the best fit for our practice.

Rajesh V.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

One of the best

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I tried 15 software including some of the most popular ones. Elation to me is one of the fastest to use and pleasure to use. I finish all my notes at the time of encounter.

Cons:

They need to have better tech support. Fortunately unlike many other software you will not need much tech support. It runs smoothly.

Kevin M.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2025

My experiences after 8 years of using Elation software.

I've been very pleased. I've been using the software for 8 years now and I'm very happy with it, I have no problem recommending it. I also appreciate that most of the time they are quite responsive as well - I get help quickly when I have an issue with something.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the software for documenting my office visits. It's just laid out the way I want it. It's easy to work with, fast, intuitive for me, and adaptable enough for my personal preferences. It helps me get my work done with the least amount of hassle. I like that a lot, that's what I want.

Cons:

The iPhone app. Not very good at all. The login is to tedious and it doesn't have enough features. Elation over the years has not really put a lot of effort into making it better either.

Reasons for choosing Elation

In summary it was best for me: I liked the software, features, cost, and that the company was a start up with a good story, good people, and tailored to Direct Primary Care. I continue to use it for the same reason.

Reasons for switching to Elation

I was very displeased with them, especially when it came to cost for me needs.

Cordelia S.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Loving it overall

Overall my experience has been great and my worries are based on other people's social media posts about Elation. If I weren't a social media user, none of these concerns would occur to me and I'd be happy each day with my EMR choice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I left a practice which was using a clumsy and poorly-related EMR that seemed to be stuck in the 1990s. I chose Elation for my new practice, and every day it delights me. What I like most is that it is modern and able to do things one would expect to be able to do based on the technological advances of today. There are so many common sense functions that Elation can do that my previous EMR couldn't do.

Cons:

I worry about the customer support, because I have heard that it is seriously lacking in this product. Happily, nothing so far has gone significantly wrong for me to have to get help; every question I have had has been answerable through Elation websites and online forums or Elation Facebook groups. I do also worry about the cost; it is affordable to me now, but I worry that the company will take advantage of me in the future and that the cost will rise exponentially when it would be harder to switch. I've seen social media posts where people complain that the price gets jacked up unexpectedly with time.

Reasons for choosing Elation

I heard that Atlas did not have a good portal for communication with patients so I ruled that out early. I had a demonstration with Cerbo but I didn't like it visually. The demonstration of Elation was better -- the layout was more in tune with how my brain organizes a chart.

Misty D.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Don’t do it

Had to close my 3+ year old clinic because of their poor customer support, poor billing support, unable to get billing customer support from someone with enough knowledge and experience of the process and ended up losing my whole business because of them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of learning to use, everything is on the main page for each chart, easy to navigate. Not much else

Cons:

Customer support, unable to speak with a person when you have an urgent need. Have stepped into the billing “world” and they absolutely shouldn’t have.

Reasons for choosing Elation

More cost effective, could pay for it monthly and not have to download software

Thomas G.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

10 year plus user.

Though I think the customer service is terrible I still think this is the best medical software I've used. And I've used about a dozen of them. Would I buy the product again? Yes. Would I recommend it, Yes. Though if the price keeps climbing I may have to rethink my choice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. I can teach a new provider the basics in minutes and send them out to see patients. The patient charts are laid out by date and time so you can either scroll or use the search function to find what you need. Usually the information you need is within 2 or 3 clicks. You don't have to scroll through or click through screen after screen to find what you need. I used one system where you had to click through 31 screens to get to the front patient page. With this system 1 or 2 clicks and you have the information you need. If you accidentally delete a note its easy to retrieve it.

Cons:

Terrible customer service. You are more likely to get the President of the USA on the phone before you can get someone separated from their keyboard and answer a phone or call you back. The help files (FAQ) are getting better but they are equally worthless. You can spend hours trying to find or fix a problem that could easily be fixed by a short phone call from a real person. I've been using the Elation Software over 10 years and they are simply not listening when we tell them they need to answer the phone. The scheduling module needs work. To change a patients appointment you have to physically delete it and reschedule in the new time. No drag and drop. You can't schedule repeat visits for patients but you can schedule repeat visits for staff meetings and such. All my patients are seen every month which means I have to schedule each patient manually every month.

Reasons for choosing Elation

Ease of use and the layout made sense for primary care. Rapid access of information. As I noted in another box I used one system that took 31 clicks to get to the patient front page. This system takes one.

Vanessa H.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Terrible experience and getting worse

Difficult- regret using them, I did not expect them to remove the very features that I required in an EMR and very clearly communicated to them at onset

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When I joined they had great auto text reminders for appts and a great option to hire a part time employee

Cons:

Choosing Elation for my business has resulted in significant and immeasurable losses in both time and money. I had stringent criteria when selecting an EMR, and Elation met those needs initially. However, once I was fully integrated and reliant on their system, they removed key functionality that had been a dealbreaker in my decision to use their software. Their proposed solution was for me to hire additional staff to handle the added workload this change created—a costly and inefficient resolution. When I found an alternative software solution that could bridge the gap, Elation would only permit integration if I first paid for software development time (a reasonable request I was willing to meet), but on top of that, they demanded an additional $500 per month, per provider, indefinitely. This meant I had to pay a substantial ongoing fee just to mitigate a problem Elation itself caused by removing critical features that were in place when I signed up. On top of that, Elation has redefined what it means to be a part-time provider, further increasing my costs. Originally, the part-time rate applied to providers seeing patients for fewer than 10 hours per week, a condition I verified before subscribing. Without notice, Elation changed this definition to any provider logging into the system more than three days a week will be charged as a full time provider. This means I will be forced to pay full time access for my provider, who only sees patients for 2 to 5 hours per week, I cannot disallow her from simple tasks like checking her schedule or reviewing lab results. This is a completely unreasonable and arbitrary shift. Customer service has become practically non-existent, leaving us with little support or recourse. Overall, partnering with Elation has proven to be an enormous mistake, leading to substantial operational and financial setbacks.

Reasons for choosing Elation

Auto text reminders and good part time provider option

Verified

Reviewer

Alternative Dispute Resolution

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed August 2025

It also comes with a few other features and functionalities to help with procurement, tools, and scheduled processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it is alright. The system also helps build your own dashboards, and add or hide components using page composer. It also comes with a few other features and functionalities to help with procurement, tools, and scheduled processes. It's also easy to set the role and delegate approval rights to someone else if going on a vacation.

Cons:

it looks good

Reasons for choosing Elation

1 It also comes with a few other features and functionalities to help with procurement, tools, and scheduled processes.

Reasons for switching to Elation

It also comes with a few other features and functionalities to help with procurement, tools, and scheduled processes.

Joshua L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Disappointing start

So far, not a good start. I’m only using this because it is the established EMR for my clinic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The workflows seem pretty efficient when I’ve seen it used and written mock notes.

Cons:

I’m over two weeks into my new job, and can’t schedule a single patient in until they complete mapping with our scheduling software. With my practice model, no patients = no income, despite a rapidly growing list of patients wishing to sign up. Our office manager has been emailing daily, and gets generic messages saying they’re “working on it”. Getting an estimated wait time has been like pulling teeth. I emailed them directly, asking for a rough estimate of wait time, and to better explain why there are delays. No response after 3 days. Also, the training videos are quick, soundless videos of someone clicking through charts, with no further detail. Also, I’m paying for this, but unable to use it.

Reasons for switching to Elation

Changed employers. This is the default EMR for my new clinic.

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