MedForward 2026: Benefits, Features & Pricing

Easy to learn, convenient, makes life easier for our clients, the concept is amazing, the team at MedForward is always available to help

Would like to see a few more features. We have over 100 forms and would like a quicker way to locate them.

Medforward forms are HIPPA compliant and they will sign a business associates agreement (BAA) with healthcare offices who require this signature. The company has been around for a long time and offers other web services such as website design. . The Medforward forms are very easy to create, allowing for Boolean questions that are dependent on previous answers. I think anyone with any skill level can create very detailed forms. But if you do not want to create the forms their support team is very helpful and responsive and will make it for you. We have created smart online forms that ask questions dependent on previous answers, therefore allowing for very detailed intake forms. We require these intake forms of all our patients. The forms allow for capturing credit card information in a secure way. Also they allow for true signatures. All these features are also mobile-friendly. There is a dashboard view of completed forms and they have a full suite of reports for running analytics on the types of answers received, if that interests you. The most important part is that Medforward forms are very affordable with transparent volume-dependent pricing. They can also create custom forms for you if you don't have the time or inclination to make them yourself. Also they can create easy to use fillable PDF forms - either directly on the PDF form or as a separate set of questions but later superimpose the answers back into the original PDF. These forms are 100% web based

I really cannot think of many negatives. I demo at least two similar products per year and have yet to find an affordable and easy to use competitor. I have been using Medforward forms for more than 8 years. I do wish they would make an app so that we Can also use the forms in our iPad kiosk. However, they take all enhancement requests seriously and usually there are automatic free product improvements every 6 months.

It's paperless. Has proven to be more efficient with throughput of patients allowing them to complete paperwork before their appointments.

Would like more flexibility making changes to our forms. Would like the forms to auto upload to exams date of service.

Our demographic and patient history forms process is so easy! Patients can enter everything on their own device - WITHOUT registering for a portal, WITHOUT a printer, AND we no longer have problems with reading handwriting. Whenever we schedule an appointment, we tell patients about completing their forms online in advance of that appointment - allowing us to request pertinent medical records, resolve insurance issues, etc, all before the appointment even occurs. Our workflow is so much smoother and we can dedicate more time to patient care once the person reaches our office. I love that it is all HIPAA compliant and we can capture electronic signatures. I also can't say enough about the responsiveness of Medforward staff. They are always prompt to answer questions and I always talk with a human being. Even though I have never met any of the staff in person, I feel like I know them. This is hugely important since, no matter how good a piece of software is, it does no good if the customer service is not equally stellar.

There really isn't anything that I don't like. However, it would be wonderful if there was a more comprehensive way to allow certain data items (i.e. phone numbers and SSN) to be entered in any format the user chooses and then they would be converted to a standard format of our choice. More flexibility with data editing would be a great future enhancement.

The functionality of the software is great! I can easily customize my forms to fit the needs of each of my clients. It was very easy to learn and I felt like a pro in no time. My clients find it very simple and user friendly and I never get complaints.

My only complaint is I wish there was a way to duplicate/copy a specific question from one form and paste it to another form.

Our patients complete their registration forms on-line before coming to the office. Patient registration on-line saves time during the appointment both for the patient and the staff. Our patients find the software very easy to use.

We haven't had problems with the system. It has been a very reliable system. In the beginning, during the set up of our forms, any issues were resolved quickly by MedForward.

The ease in which our patients are able to complete and safely return their new patient packet that contain PHI information. Additionally, we love the ease in which we are able to manage changes to these online document on our own.

Though I would not consider this a con, if you wish for your forms to print out with a customized layout to replicate your existing forms aesthetics, it requires assistance from the support desk to make these changes. Whenever this has been required, I have found their support desk to be very responsive and helpful.

Ease of use! The email interface is simple enough without skimping on features! Updates to our website are easy to perform!

We have had no issues that I can think of, I don't think we have even had any outages with our email or websites!!

Customer Service is good, good response times. Great option for those who want a turnkey 3rd party system.

Overall we like the software, there are some things that we would like improved/added (we have reached out, per customer feedback). Would love to see these soon.

It's so easy for online completion of patient forms. We use to have patients print out their form for completion which when they sent were not secure. After searching for something which was easy and secure we chose Med Forward. Directing a patient to our website for completion is as easy as 1-2-3. Just about everyone has some kind of computer, tablet or phone which they can complete in a matter of minutes.

I just can't think of anything we don't like about this system. It works very well and we are so pleased.