PatientClick Suite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

PatientClick Suite

3.0

(10)

Pricing

Starting at $99.00 per month

About PatientClick Suite

PatientClick is a cloud-based medical suite that offers users solutions that help them manage both patient care and administrative workflows. The solutions include electronic health record (EHR), ePrescription, practice management, telemedicine and behavioral health EHR.

PatientClick can be tailored to suit multiple practice specialties of varying sizes that include cardiology, family medicine, oncology, pediatrics and more. PatientClick's Encounter Notes let physicians create custom notes while offering a one-click replication of patient's last visit notes and prescription information. The solution's ePrescription module features automatic drug and allergy interaction checks.

PatientClick also gives physicians access to a lab integration module, document and image management, standard transcription/dictation and medical billing. Patients are provided with a patient portal, which can be used to schedule appointments or request a prescription refill.

PatienClick offers services on a monthly subscription basis that includes support via phone, email and other online resources.

PatientClick Suite Screenshots

PatientClick Suite Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

per month

No plan information available

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PatientClick Suite Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of PatientClick Suite
Activity Dashboard
Analytics
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Charting
Chat/Messaging
Claims Scrubbing
Client Portal
Coding Assistance
Confirmations/Reminders
Customizable Reports
Drug Reference Database
Dunning Management
EDI
EMR/EHR
For Family Medicine
Forms Management
For Psychiatrists
Handwriting Recognition
HIPAA Compliant
Insurance Eligibility Verification
Invoice History
Lab Integration
Live Chat
Meaningful Use Certified
Medication Management
Mobile App
Monitoring
Multi-Location
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Patient Communications
Patient Engagement
Patient Records Management
Practice Management
Progress Notes
Real-Time Data
Real-Time Reporting
Records Management
Remittance Advice
Reporting & Statistics
Scheduling
Self Service Portal
Telemedicine
Telemedicine Integration
Templates
Two-Way Audio & Video
Video Conferencing
Virtual Waiting Room
Voice Recognition

PatientClick Suite User Reviews

Overall Rating

3.0

Ratings Breakdown

20%

40%

10%

30%

Secondary Ratings

Ease of Use

3.7

Value for money

3.3

Customer support

3.6

Functionality

3.4

Have you used PatientClick Suite and would like to share your experience with others?

Tori G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2019

patient click

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

they definitely get your name around to different areas of the web

Cons:

we are in the dark on where our name actually is. patients will call in saying they found us on this page that weve never heard of and then it makes us sound stupid or makes them think they called the wrong place. we have asked for a list of all the marketing tunnels we are in but have yet to receive anything. we do not not like not be able to track our sources.

Jahnavi H.

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2018

Most user friendly with awesome 24/7 one to one support immediately

Would not switch to any other EHR- using it since 2013! Tech support is of the highest quality with extremely polite and professional team who are ready to help you right away and are always available on phone!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, customised to my work flow, best tech support and comprehensive EHR, any additions required are accomodated promptly if feasible

Cons:

Mobile app still needs further work to use at rounds. MIPS reporting - audit logs not yet available

Marco B.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2021

Don't bother!

I tried to get out of it 6 months into it but I was not allowed having signed a contract for 2 years. This product is absolutely not worth it for the money spent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly easy to use. Able to create own tamplates.

Cons:

Lots of problems and no live support. Very expensive for what they offer. Getting frequent emails from billing about not paying even though the fees were paid in full. Every additional services costs! Absolutely not worth it.

Kristie C.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Patient Click for an EAP

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product has a good price and versatile features. It is easy to use and can be customized to some degree.

Cons:

Sometimes communicating with the support staff is difficult due to lack of understanding for the specific needs.

neil k.

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2016

Most customizable EMR ever in the market

Excellent customer support to customize your own notes,charts and procedure listing way before initiation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Also one click and one page review of our meaningful use and CQM pertaining to our speciality. Added feature, probably the only one ever ,to come up with lab and radiology and path reports to reflect patients next clinic appointment which makes physicians review a breeze and optimizes timely intervention.

Jason W.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used other for less than 2 years

Review source

Reviewed July 2021

Rip off, substandard company

They ripped us off!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software did not work for our needs at the time.

Cons:

After our contract expired, and we did not renew, they continued to draft funds from our account and refuse to return them. If your not into donating to corrupt companies I'd try another software. We have a pending court case.

Mary R.

Medical Practice

11-50 employees

Used other for less than 12 months

Review source

Reviewed April 2018

Speed is slow and techinical support is doesnt provide much support.

Due to this company being out of state Patient Click Technical Support team should designate for each state to learn rulings and regs throughout Medicare and Medicaid and all other insurances. Not knowing your clients billing and coding regulations will bring your company down. Your office will also need to get to know the UB04 REGULATIONS.

Ratings Breakdown

Ease of use

Functionality

Pros:

The product is easy to click on, the scheduler is easy enough once it comes up. Patient click has much to fix

Cons:

The system is not friendly to those whom use it. The reports are not easily to be printed up or used at all. Technical Support never really finds the problem until you have to harp on them and print screens to show problem. The first comment from the Technical Support is for them to blame their clients, clients internet or the errors of human.

Donnalee A.

Mental Health Care

11-50 employees

Used other for less than 6 months

Review source

Reviewed July 2018

Help for the hurdles of electronic records!

The Patient Click model and staff are direct and on point. We primarily dealt with the dedicated team who drilled down until they got to the real cause of our difficulty and then walked us through to a solution. We are individuals who are comfortable with basic operations but we learn something more expedient every day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The administrative data that can be gathered without hopping from screen or report to screen or report. The quickness and responsiveness of the support staff. They are always helpful and never seemed impatient. Even if there were other persons needing help, they always made our staff feel what we were asking was important.

Cons:

I would prefer a hard copy of how to use the software. The training was excellent but I still needed to refresh my self as I mined the information I wanted as a semi-literate computer user.

Michelle L.

Mental Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2018

Overall Experience has been positive