Simple Interact 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Simple Interact

4.8

(24)

Pricing

Starting at $150.00 per month

About Simple Interact

Simple Interact is a deeply-integrated highly-customizable front office automation platform that caters to physician groups, health centers (FQHCs), and hospitals. This solution helps healthcare facilities run more efficiently and profitably by boosting staff productivity, reducing provider burnout, and elevating the patient experience.

Simple Interact offers a comprehensive set of services that customers can pick and choose from:

Digital Patient Forms to enable paperless workflows such as intake, check-in, screenings, and ad-hoc consents using mobile-friendly forms with multi-language support.
Digital Patient Engagement to enable Email/SMS/Phone communications such as reminders, confirmations, broadcast messages, 2-Way SMS chats, and outreach campaigns.
Digital Patient Feedback to handle negative feedback proactively while garnering positive reviews on online location and provider listings such as Google and Healthgrades.
Digital Patient Scheduling to manage online appointment requests and referral requests while also automating the filling of canceled appointment slots.

Simple Interact differentiators:

Religious about the word "simple" and the platform's ease-of-use l...

Simple Interact Screenshots

Simple Interact Pricing and Plans

Starting price: $150.00 per month

Free Trial

Free Version

Basic

$150.00

per month

No plan information available

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Simple Interact Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of Simple Interact
Alerts/Notifications
API
Automated Scheduling
Booking Management
Clinical Assessment Tool
Communication Management
Customizable Forms
Customizable Reports
Document Management
Electronic Signature
Live Chat
Messaging
Multi-Language
Multi-Location
Multi-Physician
Onsite Registration
Patient Engagement
Patient Flow Management
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Real-Time Notifications
Referral Management
Registration Management
Reminders
Reporting/Analytics
Role-Based Permissions
Scheduling
Self Check-In/Check-Out
Self Payment
SMS Messaging
Task Management
Third-Party Integrations
Wait List Management
Workflow Management

Simple Interact Integrations

eClinicalWorks

NextGen Enterprise

Simple Interact User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.5

Mark W.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2020

Highest of Recommendations!

When I signed up to use their services I knew I found a great vendor who would automate all of our communication and paperwork needs. What I didn't know was I actually would find a partner to help us champion our successes together. I highly recommend them and I'm confident you'll be glad to partner with them as well!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They were able to automate our communication and electronic form process. I had been looking for a solution for several years but they were the first to offer both out of the box systems along with the customization we needed.

Cons:

So far I have found no negatives. They do a great job!

Amanda T.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Wonderful

Reduction in manual process completed by staff are now automated and this has freed up staff to take on other tasks. Reduction in no shows. Improvement in collecting necessary demographics and medical information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Wow this company truly is a product that you want to implement today to streamline your front office automation! The sign-up to implementation has been just as the company name, Simple! The team at Simple Interact is knowledgeable in all areas of front desk. Simple interact will look at implementation from the patients perspective and what your current workflow is and design your forms to meet all expectations without disruption of clinic flow. I can not say enough positive things about this company, their product, and their team they are simply the best!

Cons:

That our organization did not implement sooner!

Reasons for choosing Simple Interact

We choose Simple Interact due to their willingness to implement and get started right away. We also choose Simple interact due to cost of the other product.

Vendor Response

Amanda, thank you for sharing your experience with the Simple Interact platform and team! We enjoy working with you and will strive to keep meeting your expectations.

Replied July 2021

Bill K.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

Good patient portal but could be better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that it is electronic and patients have their own portal.

Cons:

There have been a lot of crashes when patients fill out their paperwork. Also there needs to be an easier way for the providers to manually send patients information. Instead of it being computer/system based.

Vendor Response

Thanks for your feedback. There seems to be a little bit of a misunderstanding. We are not a patient portal. We are a business solution that helps Healthcare facilities run more efficiently and profitably by automating several of their front office processes (ex: reminders, surveys, hipaa compliant intake forms, etc.).

Replied March 2020

Michael J.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

Simple Interact- Trimera Health

Wonderful- we plan on adding more services in 2025

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service, easy onboarding and implementation, results!

Cons:

we do not have any complaints with simple interact.

jody B.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2020

Amazing Team ! [SENSITIVE CONTENT HIDDEN] are top notch!

I cannot say enough about the amazing staff and support at Simple Interact. Their customer service is better than most companies I have ever worked with. They address any issues immediately and are so very friendly. [SENSITIVE CONTENT HIDDEN] are an amazing group of people who truly want to make your practices more successful. So thankful for the convenience factor of the software. Patients love being able to fill their paperwork out at home, it just sets up the patients experience for success. I also love the feedback we get via the survey at the end!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with the EHR format cutting down registration time at the front desk has been substantially helpful at the front desk. The text message reminders are a huge asset and help keep our patients informed.

Cons:

Sometimes, patients do receive reminders of cancelled appointments , but that is only when cancelled a few days prior.

Vendor Response

Thank you for your kind words Jody! You are a joy to work with and we are thrilled to be part of your practice's success. With regards to the occasional instances when a cancelled appointment gets a reminder, that only happens if staff forgot to cancel in time or if there was an integration connectivity outage.

Replied June 2020

Christie G.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

feedback review

generally good- still needs some work

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that we have the capability to transfer all patient info into our emr I like that it sends the reminders to the patients, so that we may have more time to focus on checking in, checking out, and preparing for future patients

Cons:

as much as i like the feature that you can transfer all info to our emr, we cant use it because it changes the areas that we have already filled out manually, causing bigger problems-- so we do not get to use that feature And, for some reason, when searching for a pt's forms, you have to look at the previous date on simple interact to find it-- there are just still a few kinks that make it a nuisance

Vendor Response

Thank you for your feedback. We will reach out to you directly to understand the specific issue you are facing and see if there is a way to alleviate it. We are always looking to make patient and staff experience as seamless as possible.

Replied June 2019

Ramona M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Very useful resource for medical practice

Great collaboration so far, the team is very professional, flexible to the needs of my practice, very easy to work with.

Ratings Breakdown

Ease of use

Functionality

Pros:

Streamlines the process of obtaining information prior to patient visit, reduces the time my office staff needs to acquire and at the information to the chart, flexible in terms of use with EMRs.

Cons:

nothing to complain about so far, the system did require a few tests before going to live, but this is absolutely expected when integrating with a new system

Brissa P.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Best customer service and quality work

The reps are awesome. His tech is extremely knowledgeable and helpful. He always answers my questions, or finds the answer. He goes above and beyond. Another customer service rep was the sweetest and our employees can always count on her to assist with any questions. And of course, they are the best. We've been lucky enough to work with him since the beginning and are grateful for where he has taken the practice with Simple Interact. We look forward to continued relationship with SI!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really appreciate how customizable the platform is. They really allowed the software to work WITH us, which was such a huge asset to us. We spent hours to create exactly what we needed, and SI didn't hesitate to get us what we needed.

Cons:

At this point, we have everything we need for our practice. We do not have any cons.

Vendor Response

Thank you for the wonderful review! It's always a pleasure working with you and your staff!

Replied June 2019

Bryan M.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Great Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is great, easy to use, and the team is easy to work with.

Cons:

We would really like to see a version that is mobile compatible. We receive a lot of feedback from people suggesting they would be more likely to fill out paperwork in advance if they were able to complete it on a smart phone.

Vendor Response

Thank you for sharing your positive feedback and your concern. There is actually no technical constraint on allowing form filling on mobile devices. While we allow form filling on tablets, we intentionally have not allowed it on phones. We feel phones are great for data consumption but not ideal for data entry, especially when a lot of forms are involved. We want to avoid patient frustration by making them go through a non-ideal form filling experience. Having said that, if a form packet has very few forms, perhaps it makes sense to allow form filling on phones as well. We are looking into making this happen.

Replied July 2019

Kevin G.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Excellent product

Great for helping us confirm patients appointments, get Medical History in to the EHR electronically directly from the patient instead of my staff spending hours laboring away each day entering this data. Lastly, patients can provide powerful feedback in a very simple discreet format and I can respond to that feedback immediately if needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SimpleInteract is an excellent very easy to use product and the team is constantly looking for opportunities to provide more ways to improve the patient - physician - practice experience.

Cons:

Any issues we discovered were aggressively addressed by the SimpleInteract team and resolved or new options were created that hadn’t existed previously to solve problems. The Cons have always been turned in to Pros.

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