TouchWorks EHR 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

TouchWorks EHR

2.0

(2)

Pricing

Pricing available upon request

About TouchWorks EHR

Allscripts TouchWorks® EHR is a leading EHR platform for large, multi-specialty practices, management services organization (MSO) platforms, and academic and independent delivery networks (IDNs). With its open architecture and configurability, TouchWorks EHR can scale easily and integrate with existing solutions.

TouchWorks EHR Benefits:

More Informed Care Decisions— Helps coordinate clinicians and create safe care transitions, while enabling a single source of patient information across settings with seamless, patient-specific decision support to manage at-risk patients.

Improved Workflow Efficiency— Reduces clicks for clinicians, provides more freedom in documentation, and eliminates the need for passwords to sign notes, saving valuable time.

Improved Clinical Results— Enables faster clinical decision support, standardizes care practices, and improves workflow compliance and chronic condition management.

Anywhere, Anytime Productivity— With Allscripts TouchWorks Mobile, providers can remotely prescribe and refill prescriptions, manage tasks and review patient information in advance—all from their mobile devices.

Capabilities to Successfully Meet Industry Needs— TouchWorks r...

TouchWorks EHR Screenshots

TouchWorks EHR Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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TouchWorks EHR Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of TouchWorks EHR
API
Billing & Invoicing
Charting
EMR/EHR
For Obstetrics & Gynecology
For Orthopedics
Medication Management
Practice Management
Task Scheduling

TouchWorks EHR User Reviews

Overall Rating

2.0

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.5

Have you used TouchWorks EHR and would like to share your experience with others?

Scott M.

Medical Practice

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed November 2017

Word processor, with mandatory functions cobbled together and poorly searchable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Prescriptions easy to renew, though poor graphic layout makes it difficult to identify meds on list. Immunization chart can show column of last dose given

Cons:

1. Not intuitive at all, needs 12 clicks to do pretty much anything. 2. Progress notes are not searchable for data(no snomed assignment of findings) very little is, so documenting quality parameters (e.g. diabetic foot exam or depression screening) means going outside of the progress note (12 clicks) and separately entering an order to do the exam then satisfy the order with a result. They kind of cobbled their data processor to a word processor. 3. The front office scheduling and billing module is often down, and Allscripts is very slow to respond and not proactive, only slowly reactive to problems. 4. Updates to the EHR tend to screw things up (like deleting favorites lists) and because of their slow responses, it takes 3-4 weeks to regain/repair that lost functionality. Our previous EHR would do beta testing on updates first which would identify glitches so they could be repaired before full rollout and we would be given the option of being a beta test site or not. 5. Templates for progress notes are primitive and not interconnected. For example, a diabetic visit and patient has sinusitis too. Clicking finding on one form doesn’t show same item already clicked when using any other form. And the History forms are not linked to PE forms, etc, so if you have a Lyme patient you can search for a Lyme history form (12 clicks) but you would separately have to search for a Lyme PE form (12 clicks) or just give up and free text hx and PE findings (thus functioning more often as a glorified word processor).

Gordon S.

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Very versatile product that is very difficult and expensive to configure.

Product generally works pretty well, but basic not critical bugs are rarely if ever corrected (even crossing major versions). Despite expensive maintenance contracts. I have been told that despite calling their period in version updates as "Cumulative Updates", they do not recommend applying these unless you have specific issues addressed. This would make them a hotfix rather than a cumulative update.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely versatile and customizable product. User interface is fairly clean and easy to use. Vast number of features and options specific to your practice.

Cons:

Company is slow to correct usability and bug issues. Support is slow and often does not seem very skilled. Extremely expensive to implement, upgrade and patch.

Showing 1 - 2 of 2 Reviews