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ZenCharts

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Overview
ZenCharts

ZenCharts 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

ZenCharts
ZenCharts
4.7
(3)

Pricing

Starting at $25.00 per month

About ZenCharts

ZenCharts is an electronic medical record platform designed for substance use (SUD), mental health and eating disorder facilities. ZenCharts allows you to document faster, leverage various proprietary tools and automatically populates your documents with previously entered information.

The medication ordering platform has been relaunched with the oversight of the Nursing team. The software integrates with the RxNorm database (National Library of Medicine - NIH) to offer clinical decision support such as drug interactions, and restrictions based upon patients' vitals, COWS, CIWA, CINA assessments and more.

In 2021, ZenCharts announced the native billing suite which helps to auto-generate a billing census, and allows a biller to define billing and claim rules to automate the process more than any other billing software designed for addiction treatment.

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ZenCharts User Interface

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2

ZenCharts Pricing and Plans

Starting price: $25.00 per month
Free Trial
Free Version

Basic

$25.00

flat rate, per month

No plan information available

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    ZenCharts Features

    • Popular features found in Electronic Medical Records
      Claims Management
      Clinical Notes
      Clinic Interoperability
      Communication Management
      Compliance Tracking
      Decision Support
      E-Prescribing
      Medical Billing
      Patient Portal
      Patient Scheduling
    • More features of ZenCharts
      Appointment Scheduling
      EMR/EHR
      HIPAA Compliant
      Initial Assessments
      Therapy Notes
      Treatment Planning

    ZenCharts User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    67%

    4

    33%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    3.7

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    3.7

    Have you used ZenCharts and would like to share your experience with others?

    Daren's profile
    Daren C.

    Verified reviewer

    Mental Health Care

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2018

    One of the Better Solutions I've Found

    4

    Great! At their current software iteration it had a number of limitations (particularly in terms of quality assurance). However, I see a bright future for the company with their attitude, approach, and trajectory and I think future releases will be awesome!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    ZenCharts was really supportive as a company and because they were a smaller company they were willing to work with their smaller customers (us). The high-volume tasks were fairly efficient, and they had a lot of ways in which you could customize the workflows. They had some automation features that were nice and reduced duplicate work. Depending on your perspective, it is nice that they integrate the Wiley Treatment Planners into their treatment planning software.
    Cons:
    To me, they overly assumed that companies would want to use a treatment plan that follows their format and is really designed based on the Wiley Treatment Planner. In our contracts, treatment plans had to be highly individualized and so for us the Wiley Templates made it too tempting for staff to make cookie cutter treatment plans. Additionally, it actually can take longer to use the Wiley integration if you are unfamiliar with it as a tool. Lastly, their custom forms can be/were very glitchy and prone to errors that would result in needing to rebuild the whole form.

    Read More

    CC
    Christopher C.

    Verified reviewer

    Mental Health Care

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed May 2024

    Great Product For The Job

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I liked it's flexibility and efficiency.
    Cons:
    The pop up windows were frustrating at times.

    Read More

    AL
    Ari L.

    Verified reviewer

    Mental Health Care

    2-10 employees

    Used weekly for less than 6 months

    Review source

    Reviewed October 2018

    Difficult to understand?

    5

    Customer service has been quick to respond, but I am less pleased with the overall platform than the two most commonly used competitors.

    Ratings Breakdown

    2
    Ease of use
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Zen Charts appears to have all the necessary tools that the others guys have, but it looks nicer on the outside.
    Cons:
    I honestly cannot figure out where most of the forms are, nor how to sign anything. It’s not intuitive like other EMRs.

    Read More

    Showing 1 - 3 of 3 Reviews

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