eDirectory 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

eDirectory

4.2

(82)

Pricing

Starting at $99.00 per month

About eDirectory

eDirectory is a membership management software designed to help businesses manage membership lists, subscriptions, and payments. The platform enables managers to create and manage online directories on a unified interface.

Administrators can track and log users’ activities, configure notifications for individual members, and send automated emails to all subscribed members. Additionally, the software lets users categorize member contact information into custom groups by their location, membership status, purchase history, and more.

eDirectory Screenshots

eDirectory Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Professional

$99.00

flat rate, per month

Plan includes:

Blog
Chat/Email Support
Complete Set of Built-in Features
CSS Editor
Deals and Offers
Friendly URL Editor
Hosting
Responsive Layouts
Structured Data Markup
Unlimited Listings

Enterprise Cloud Service

$199.00

flat rate, per month

Plan includes:

Chat
Complete Set of Built-in Features
Email Support
Open API
Phone
SSL Certified
Unbranded/White Labels Android and Ios App Builder
Unlimited Listings

Enterprise Source License

$1,499.00

flat rate, one time

Plan includes:

Clean SEO Optimized HTML
Edirectory Hosting
Elasticsearch Engine
Full PHP Source Code Access
Moderation Tools
Open API
Unbranded/White Labels Android and Ios App Builder
Unlimited Listings

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eDirectory Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of eDirectory
Access Controls/Permissions
Advertising Management
Customer Portal
Customizable Forms
Directory Listing Management
Layout & Design
Member Database
Member Types
Mobile App
Profile Change Approvals
Profile Templates
Profile Visibility Controls
Reviews Management
Search/Filter
SEO Management
Website Management

eDirectory Integrations

authorize.net

Campaign Monitor by Marigold

Google Analytics 360

PayPal

Stripe

Worldpay for Enterprise

See all 8 integrations

eDirectory User Reviews

Overall Rating

4.2

Ratings Breakdown

54%

32%

Secondary Ratings

Ease of Use

4.2

Value for money

3.4

Customer support

4.2

Functionality

3.7

Bruce S.

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

eDirectory.com is the Best~

The support from eDirectory is fabulous and timely. Quick and responsive. More simplified now than in the past.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are more than a directory, it offers a mobile directory as well. Affordable advertising. Media print is going by the wayside.

Cons:

Could use more payment gateways, to use my own independent and swipe to avoid middleman.

Vendor Response

Hi Bruce! Thank you for reviewing eDirectory. We really appreciate your honest feedback and our team is always ready to help you achieve your online goals with eDirectory.com. Feel free to visit support.edirectory.com or e-mail us anytime at support@eDirectory.com. And when your needs get bigger we have some awesome options in our Mod Store, check it out: edirectory.com/directory-mod-store. A big thank you from the eDirectory.com team.

Replied June 2016

Antoine H.

Verified reviewer

Education Management

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2020

Everything you need with a directory program!

So far, I love the application. Easy to use, plenty of variation and creativity to implement into any directory idea while possessing a support team that is first-rate! I give them 5 stars and suggest everyone give them a shot!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The impressive qualities of eDirectory are numerous! I loved the rating system, the various ways you can add value to the customer while creating multiple revenue streams. After using free trials on various competitors I found eDirectory to be the most user friendly while also having a support staff ready and willing to help answer any questions or concerns. Customer service is key when running a business and getting bumps ironed out. eDirectory customer service is top-notched!

Cons:

As with any software, the learning curve takes time but not nearly as much time as other applications that became so frustrating that I quit using them within 48 hours. I am enjoying learning the eDirectory software and often discover new ideas to implement that I had not considered prior to using eDirectory.

Barry W.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed December 2023

Avoid if you dont want a money pit

Very poor. Mislead before i purchased and left with an outdated bit of software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Parts of the software cant be found anywhere else

Cons:

Old deprecated code. Developers did not want to touch it

Ron B.

Used unspecified for unspecified

Review source

Reviewed August 2009

eDirectory Feedback - Rockwell Group

Top notch directory at remarkably low cost. Unmatched value for startups on a budget. Highly recommended. Great functionality. Great people. Great value. In a matter of months we've created a directory that far exceeds any of the competitors that have been in the marketplace for years. I would not want to compete against this directory.

Ratings Breakdown

Ease of use

Customer support

Pros:

great feature set. well thought out. incredibly easy to use. short time to market. tech team available with knowledge of product so minimal startup costs. clear consideration for seo was given to creation of directory. low cost. purchase code option allows for invisibility and sale of company in the future. improvements made to one directory can be "ported" over to new directories.

Cons:

extremely limited communications at startup. a walk-through by a learned employee would have been invaluable. A user guide even would have been nice. capabilities of team unknown and therefore limit requests. severe difference in customer service between continents. coordination with graphics, css, and dev team still undetermined. development work very slow and timelines missed by large amounts. tech changes often cause issues to primary system which have to be rewritten (css written over, etc.). data input should have duplicate checking and also be more "bulletproof". rollbacks generally delete active accounts. signup process difficult and lengthy.

Jay N.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2020

Features we need, Exceptional Customer Service

I have had an excellent experience so far. [SENSITIVE CONTENT HIDDEN] and the Tech Support team have been really great. Using the tool itself is an overall a very good experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eDirectory had all the key things I was looking for. Core feature set we need. Ease of use. The page and listing template editors are especially nice. The customer service has been exceptional. They attended to every need promptly and friendly. There were a few things that we needed urgently and they are able to do that with customizations at a reasonable cost.

Cons:

Still has some development needed on the back end user features. Needs some more editable pages and widgets in their customization tools. Still was way ahead of the competitors we reviewed.

Reasons for choosing eDirectory

Had the features we need Ease of use - no back end coding needed Great customer service

Michael L.

Verified reviewer

Marketing and Advertising

2-10 employees

Used other for less than 6 months

Review source

Reviewed January 2021

Worst company I have ever dealt with

If I could give them zero starts I would and next steps for me is to file with better business bureau and I am filing a complaint against the company for fraud. I will do whatever I can to fight this ridiculous company and I will use all my social media influencers to also let the world know the scam they run. If they had any business acumen and any type of integrity they would have zero problem issuing a refund for a product that doesn’t work. However, when you scam people the only thing you can do is hold their money because you know they won’t come back.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like about this software is they have a very flashy and fake website that leads you to believe you can obtain an affordable directory solution.

Cons:

The company is a complete scam and they don’t offer refunds unless you cancel within 48 hours. This is impossible to determine if their product works or not and they scam you by thinking to can use it for multiple purposes. When you try to get a refund they push you to several different “phony” employees and pretend they care, but give you a million reasons they can’t offer a refund. They don’t stand behind anything instead they offer you solutions to pay even more money to allow them to help you use their worthless software.

Reasons for choosing eDirectory

Because my lead designer thought it was good, but he quickly realized once we tried it on our server it is GARBAGE.

Reasons for switching to eDirectory

Your whole company is garbage

Ken M.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed April 2018

New to eDirectory and VERY Satisfied

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eDirectory has helped us through the entire process of setting up our online directory. From the initial sales consultation, to demonstrations, to customer support - the entire process has been a breeze. The availability of customizations for the software by the eDirectory team takes the burden off our own technology department and has made the move to their platform easy and cost effective. I'm excited to see how we can expand our use of this system.

Cons:

I wish that I had a little bit more control over the visibility and movement of different components on the listing page. While so much of the website is customizable, it seems like certain areas necessitate an ordered customization even though they seem like simple show/hide fixes.

Eric H.

Media Production

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

Very impressed with the customer support offered by eDirectory

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a great looking product so looks up to date and impressive for my customers. Loads of good functionality in the site manager section. It's customisable and flexible so easy to make it work to my specific needs. Good analytics too.

Cons:

Geographic location functions are not perfect and I'm having ongoing issues with this. It's a fundamental part of my offering. Customer support is being helpful.

Waqar A.

Used unspecified for unspecified

Review source

Reviewed June 2016

Higly customizable directory software supported by a superb team of professionals

Edirectory seemed to be best choice among any other choices designed for an enterprise scale directory software implementation. The product is highly customizable, based on open-stack, packaged with excellent guides (online, offline, videos etc) and support team (available round the clock ) to listen your voice and dealing with that in a highly professional manner. The development team who supported our customization request was very professional and flexiable. We had a number of issues (e.g. different browsers i.e. Edge bahaving differently than other browswers and sometimes showing warning messages) during our inital setup however they were always there to help sorting out these issues. Very much impressed. The technical architecture of the product seems quite robust offering better performance attained through use of latest technology standards such as elasticsearch and caching techniques. Highly recommended product and it offers a package of various custom modules as well targeted to solve specific chllanges. We are very keen to establish a long term business relationship with the team. Highly recommended.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

Hi Waqar, thank you for reviewing eDirectory. We really appreciate your honest feedback about our product, our features and our customization team. We are always ready (and happy) to help you achieve your online goals. A big thank you from the eDirectory.com team.

Replied June 2016

Stacey B.

Verified reviewer

Restaurants

11-50 employees

Used other for less than 6 months

Review source

Reviewed March 2021

Do not waste your money!

I would not waste time or money with this shady company! Very disgusted with the outcome and waste of time and resources.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is nothing that I like about this product

Cons:

The customer support is lacking-almost non existent. They did not provide any fixes and when we had to reach out to the salesman, [SENSITIVE CONTENT HIDDEN], to get any follow up. The program is broke in several ways and if you can't fix it you have wasted your money. The simplest things like the search feature doesn't even work! When we finally had enough and requested a refund they denied it and also admitted in an email that the reason they have lacking support is due to COVID, but sorry tough luck!

Vendor Response

Hi Stacey, I'm sorry to hear about the difficulty with your project. As the team discussed with you, the search and nearby results features works based on the user's location, not from listing a to listing b. This is a very specific behavior that can be customized directly on the source code. We stand for our services and product and we are happy to install a fresh version in your servers so you can get the most of the software and have your team customize it. Don't hesitate to reach out to me at emerson.travaglini@edirectory.com. Thank you!

Replied March 2021

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